IT Maintenance

Information Technology Services routinely performs maintenance on campus hardware resources and software applications. Below is a schedule of upcoming maintenance tasks as well as recently completed maintenance tasks. If you have any questions or concerns regarding any of the activities listed below, please contact the ITS Help Desk at 323-343-6170.

IT Maintenance for 2024

Maintenance has been scheduled for Transact software update. Some services including laser printing and VTS (ID card fund adding machine) in the the library and open access labs (OALs) will be intermittent available during the maintenance period. 

Service Date Maintenance Details Status
GET, HRM, GET Mobile February 9 The GET, HRM, and GET Mobile will be unavailable during the scheduled maintenance on Friday, February 9, from 7 p.m. to 11 p.m. Completed
ITS Help Desk, Admissions, Financial Aid Office, Registrar Phone System February 10 The ITS Help Desk, Admissions, Financial Aid Office, and the Registrar phone system will be unavailable during the scheduled phone system maintenance on Saturday, February 10, from 5 a.m. to 7 a.m. Completed
Software Monthly Patches February 16 A monthly patch for all University-based Windows and MAC OS laptops is scheduled on Friday, February 16, starting at 1 p.m. Laptops need to be connected to the campus network via VPN and must be rebooted after the patch. This monthly patch is necessary to resolve known vulnerabilities and performance issues. Visit  www.calstatela.edu/vpn for instructions on how to connect to the University VPN. Completed
CFS, Financial Data Warehouse and Chancellor's Office HR systems February 16 CFS, Financial Data Warehouse, and Chancellor's Office HR systems will be intermittently unavailable during the scheduled maintenance on Friday, February 16, 2023, from 7 p.m. to 9 p.m. Completed
CFS, Financial Data Warehouse and Chancellor's Office HR systems February 18 CFS, Financial Data Warehouse, and Chancellor's Office HR systems will be intermittently unavailable during the scheduled maintenance on Sunday, February 18, 2023, from 7 p.m. to 9 p.m. Completed
CFS and Financial Data Warehouse February 21 CFS and Financial Data Warehouse will be intermittently unavailable during the scheduled maintenance on Wednesday, February 21, 2024, from 6 p.m. to 10 p.m. Scheduled
CFS, Financial Data Warehouse and Chancellor's Office HR systems February 24-25 CFS, Financial Data Warehouse, and Chancellor's Office HR systems will be intermittently unavailable during the scheduled maintenance from Saturday, February 24, 2024, at 10 p.m. through Sunday, February 25, 2024, at 12 p.m. Scheduled
Data Center February 27-29 Maintenance has been scheduled for the Data Center from Tuesday, February 27, at 8 a.m. through Thursday, February 29, at 4 p.m. No impact is expected. Scheduled

Maintenance has been scheduled for Transact software update. Some services including laser printing and VTS (ID card fund adding machine) in the the library and open access labs (OALs) will be intermittent available during the maintenance period. 

Service Date Maintenance Details Status
ITS Help Desk January 1 ITS Help Desk will be closed on New Year's day, Monday, January 1, 2024. To submit a ticket, log in to the MyCalStateLA Portal and click the ServiceNow icon under the "Software & Tools" Quick Launch category. You can also email [email protected] or leave a voice message at (323) 343-6170. Tickets and voice messages will be tended to once we resume our normal operation hours on Tuesday, January 2. Completed
Software Monthly Patches January 2 A monthly patch for all University-based Windows and MAC OS laptops is scheduled on Tuesday, January 2, starting at 1 p.m. Laptops need to be connected to the campus network via VPN and must be rebooted after the patch. This monthly patch is necessary to resolve known vulnerabilities and performance issues. Visit  www.calstatela.edu/vpn for instructions on how to connect to the University VPN. Completed
GET, HRM, GET Mobile January 5 The GET, HRM, and GET Mobile will be unavailable during the scheduled maintenance on Friday, January 5, from 7 p.m. to 12 a.m. Completed
CFS, Financial Data Warehouse and Chancellor's Office HR systems January 6-7 CFS, Financial Data Warehouse, and Chancellor's Office HR systems will be intermittently unavailable during the scheduled maintenance from Saturday, January 6, 2024, at 10 p.m. to Sunday, January 7, 2024, at 9 a.m. Completed
Laser Printers and VTS machines January 10-11 Maintenance has been scheduled for Transact software. Some services that involve payment transactions such as laser printing and the machines that add funds to the campus ID card will be intermittently unavailable during the two-day maintenance period. Completed
Data Center January 12 Maintenance has been scheduled for the Data Center on Friday, January 12, from 9 a.m. to 4 p.m. No impact is expected. Completed
ITS Help Desk January 15 ITS Help Desk will be closed on Martin Luther King Jr. day, Monday, January 15. To submit a ticket, log in to the MyCalStateLA Portal and click the ServiceNow icon under the "Software & Tools" Quick Launch category. You can also email [email protected] or leave a voice message at (323) 343-6170. Tickets and voice messages will be tended to once we resume our normal operation hours on Tuesday, January 16. Completed
Zoom January 17-18 Zoom Chat will be intermittently unavailable during the scheduled maintenance from Wednesday, January 17, 2024, at 5 p.m. through Thursday, January 18, 2024, at 2 a.m. Completed
Data Center January 18 Maintenance has been scheduled for the Data Center on Thursday, January 18, from 9 a.m. to 4 p.m. No impact is expected.  Completed
University Telephone January 18 Maintenance has been scheduled for the University VoIP telephone system on Thursday, January 18, from 8 p.m. to 11 p.m. There will be momentary unavailability during the maintenance period. Completed
CFS, Financial Data Warehouse and Chancellor's Office HR systems January 20-21 CFS, Financial Data Warehouse, and Chancellor's Office HR systems will be intermittently unavailable during the scheduled maintenance from Saturday, January 20, 2024, at 10 p.m. through Sunday, January 21, 2024, at 9 a.m. Completed
University Web Content Management System January 25

The University Web Content Management System (Drupul) maintenance is scheduled on January 25 at 9 p.m. The Drupal login will be down for about 5 minutes while the changes are being made. This will not impact the Cal State LA website, it will remain online with no disruption.

Completed
CFS and Financial Data Warehouse January 29 CFS and Financial Data Warehouse will be intermittently unavailable during the scheduled maintenance on Monday, January 29, 2024, from 12 a.m. to 6 a.m. Completed

IT Maintenance for 2023

Service Date Maintenance Details Status
CMS Data Center Services December 3 All CMS Data Center services will be unavailable during the scheduled maintenance on Sunday, December 3, from 12 a.m. to 6 a.m. Completed
Network December 6 ITS will conduct network maintenance on December 6, 2023, starting at 10 p.m. and lasting 4 hours.  During this time, the university will experience brief internet delays. Completed
CFS December 8-9 CFS will be intermittently unavailable during the scheduled maintenance from Friday, December 8, 2023, at 7 p.m. to Saturday, December 9, 2023, at 10 a.m. Completed
CFS and Financial Data Warehouse December 13 CFS and Financial Data Warehouse will be intermittently unavailable during the scheduled maintenance on Wednesday, December 13, 2023, from 6 p.m. to 10 p.m. Scheduled
University Telephone December 18 Maintenance has been scheduled for the University Telephone (VoIP) system on Monday, December 18, from 9 a.m. to 11 a.m. There is no impact expected for the end-users. Scheduled
CSU Learn December 19 The Injury Illness Prevention Program (IIPP) course in CSU Learn will be replaced on Tuesday, December 19, 2023.  Those who do not complete the training by this date and time will have their progress reset and will need to start over from the beginning of the course. Scheduled
University Network December 19-21 Maintenance has been scheduled for the University network connectivity from Tuesday, December 19 through Thursday, December 21. There will be brief disconnectivity in each building that is expected to last for a few minutes. Scheduled
ITS Help Desk December 22-31 ITS Help Desk will be closed from Friday, December 22, 2023 through Monday, January 1, 2024, in observance of Winter Holiday. To submit a ticket, log in to the MyCalStateLA Portal and click the ServiceNow icon under the "Software & Tools" Quick Launch category. You can also email [email protected] or leave a voice message at (323) 343-6170. Tickets and voice messages will be tended to once we resume our normal operation hours on Tuesday, January 2, 2024. Scheduled

Service Date Maintenance Details Status
Canvas November 2 Maintenance has been scheduled for Canvas on Thursday, November 2, from 1 a.m. through 3 a.m. Interruption is only expected to last up to fifteen minutes during the maintenance period, but the full duration of the window may be utilized if needed. Completed
GET, GETmobile, HRM November 3 The GET, GETmobile, and HRM will be unavailable during the scheduled maintenance on Friday, November 3, from 7 p.m. to 11 p.m. Completed
University Telephone November 3 Maintenance has been scheduled on the University phone system on Friday, November 3, from 10 p.m. to 11:30 p.m. During the maintenance, some inbound calls may be affected. No impact is expected for outbound calls from the University phone system.  Completed
GET, GETmobile, HRM November 9 The GET, GETmobile, and HRM will be unavailable during the scheduled maintenance on Thursday, November 9, from 7 p.m. to 11 p.m. Completed
ITS Help Desk November 10

ITS Help Desk will be closed during the Veterans Day holiday on Friday, November 10, 2023. To submit a ticket, log in to the MyCalStateLA Portal and click the ServiceNow icon under the "Software & Tools" Quick Launch category. You can also email [email protected] or leave a voice message at (323) 343-6170. Tickets and voice messages will be tended to once we resume our normal operation hours on Saturday, November 11.

Completed

University Web Content Management System

November 15 The University Web Content Management System (Drupal) maintenance is scheduled on November 15 starting at 7 p.m. The maintenance will take about an hour to complete. During the scheduled maintenance, web administrators will not be able to make any edits or changes. There will be no impact on general users viewing the University web pages. Completed
CFS and Financial Data Warehouse November 15 CFS and Financial Data Warehouse will be intermittently unavailable during the scheduled maintenance on Wednesday, November 15, 2023, from 6 p.m. to 10 p.m. Completed
Pageup November 16 Pageup will be intermittently unavailable during the scheduled maintenance on Thursday, November 16, 2023, from 12 a.m. to 6 a.m. Completed
Canvas November 16 Maintenance has been scheduled for Canvas on Thursday, November 16, from 1 a.m. through 3 a.m. Interruption is only expected to last up to fifteen minutes during the maintenance period, but the full duration of the window may be utilized if needed. Completed
Software Monthly Patch November 17 A monthly patch for all University-based Windows and MAC OS laptops is scheduled on Friday, November 17, 2023, starting at 1 p.m. Laptops need to be connected to the campus network via VPN and must be rebooted after the patch. This monthly patch is necessary to resolve known vulnerabilities and performance issues. Visit  www.calstatela.edu/vpn for instructions on how to connect to the University VPN. Completed
CSU Learn November 18 The Production environment will be offline on Saturday, November 18th, 2023 from 12:00 p.m. – 6:00 p.m. to be upgraded to version 23.3. The site will not be accessible during this period. Completed
ITS Help Desk November 23, 24 ITS Help Desk will be closed during the Thanksgiving holiday on Thursday and Friday, November 23-24. To submit a ticket, log in to the MyCalStateLA Portal and click the ServiceNow icon under the "Software & Tools" Quick Launch category. You can also email [email protected] or leave a voice message at (323) 343-6170. Tickets and voice messages will be tended to once we resume our normal operation hours on Saturday, November 25. Completed

Service Date Maintenance Details Status
University Website October 10 Maintenance has been scheduled for the University website (www.calstatela.edu) on Tuesday, October 10, at 8:30 p.m. There is no impact expected. Scheduled
Software Monthly Patch October 13 A monthly patch for all University-based Windows and MAC OS laptops is scheduled on Friday, October 13, 2023, starting at 1 p.m. Laptops need to be connected to the campus network via VPN and must be rebooted after the patch. This monthly patch is necessary to resolve known vulnerabilities and performance issues. Visit  www.calstatela.edu/vpn for instructions on how to connect to the University VPN. Scheduled
GET, GETmobile, HRM October 13 The GET, GETmobile, and HRM will be unavailable during the scheduled maintenance on Friday, October 13, from 7 p.m. to 11 p.m. Completed
GET, GETmobile, HRM October 27 The GET, GETmobile, and HRM will be unavailable during the scheduled maintenance on Friday, October 27, from 7 p.m. to 11 p.m. Completed
CSU Learn and CSU Bridge October 28 CSU Learn and CSU Bridge, including other Chancellor's Office systems accessible via Single Sign On (SSO) will be intermittently unavailable during the scheduled maintenance on Saturday, October 28, 2023, from 8 a.m. to 10 a.m. Scheduled

Service Date Maintenance Details Status
CFS, Financial Data Warehouse and Chancellor's Office HR systems September 2 CFS, Financial Data Warehouse, and Chancellor's Office HR systems will be intermittently unavailable during the scheduled maintenance on Saturday, September 2, 2023, from 7 p.m. to 9 p.m. Completed
GET, GETmobile, HRM September 9 The GET, GETmobile, and HRM will be unavailable during the scheduled maintenance on Friday, September 9, from 7 p.m. to 11 p.m. Completed
CMS Elastic Search September 11 CMS Elastic Search servers will be unavailable during the scheduled maintenance on Monday, September 11, from 9 p.m. to 10 p.m. Completed
Software Monthly Patch September 15 A monthly patch for all University-based Windows and MAC OS laptops is scheduled on Friday, September 15, 2023, starting at 1 p.m. Laptops need to be connected to the campus network via VPN and must be rebooted after the patch. This monthly patch is necessary to resolve known vulnerabilities and performance issues. Visit  www.calstatela.edu/vpn for instructions on how to connect to the University VPN. Completed
CFS and Financial Data Warehouse September 20 CFS and Financial Data Warehouse will be intermittently unavailable during the scheduled maintenance on Wednesday, September 20, 2023, from 6 p.m. to 10 p.m. Completed
GET, GETmobile, HRM September 22 The GET, GETmobile, and HRM will be unavailable during the scheduled maintenance on Friday, September 22, from 7 p.m. to 11 p.m.  The following modules will be unavailable during the maintenance: Admissions, Campus Community, System-wide Reporting, Student Records, and Financial Aid. Completed
CFS, Financial Data Warehouse and Chancellor's Office HR systems September 23, 24 CFS, Financial Data Warehouse, and Chancellor's Office HR systems will be intermittently unavailable during the scheduled maintenance from Saturday, September 23, 2023, at 10 p.m. to Sunday, September 24, 2023, at 9 a.m. Completed
CMS Data Center Services September 24 All CMS Data Center services will be unavailable during the scheduled maintenance on Sunday, September 24, from 12 a.m. to 6 a.m. Completed
CSU Learn and CSU Bridge September 30 CSU Learn and CSU Bridge, including other Chancellor's Office systems accessible via Single Sign On (SSO) will be intermittently unavailable during the scheduled maintenance on Saturday, September 30, 2023, from 8 a.m. to 10 a.m. Completed

Service Date Maintenance Details Status
Software Monthly Patch August 11 A monthly patch for all University-based Windows and MAC OS laptops is scheduled on Friday, August 11, 2023, starting at 1 p.m. Laptops need to be connected to the campus network via VPN and must be rebooted after the patch. This monthly patch is necessary to resolve known vulnerabilities and performance issues. Visit  www.calstatela.edu/vpn for instructions on how to connect to the University VPN. Completed
CFS and Financial Data Warehouse August 23 CFS and Financial Data Warehouse will be intermittently unavailable during the scheduled maintenance on Wednesday, August 23, 2023, from 6 p.m. to 10 p.m. Completed
CFS, Financial Data Warehouse and Chancellor's Office HR systems August 26, 27 CFS, Financial Data Warehouse, and Chancellor's Office HR systems will be intermittently unavailable during the scheduled maintenance from Saturday, August 26, 2023, at 10 p.m. to Sunday, August 27, 2023, at 9 a.m. Completed

Service Date Maintenance Details Status
ITS Help Desk  July 4 ITS Help Desk will be closed in observance of Independence Day from 9 a.m., Tuesday, July 4, through 7 a.m., Wednesday, July 5, 2023. Completed
CFS, Financial Data Warehouse and Chancellor's Office HR systems July 8 CFS, Financial Data Warehouse and Chancellor's Office HR systems will be intermittently unavailable during the scheduled maintenance on Saturday, July 8, 2023, from 1 a.m. to 5 a.m. Completed
University Web Content Management System July 10-14 The University Web Content Management System (Drupal) upgrade is scheduled during July 10-14. During the scheduled maintenance, web administrators will not be able to make any edits or changes. There will be no impact on general users viewing the University web pages. Completed
Software Monthly Patch July 14 A monthly patch for all University-based Windows and MAC OS laptops is scheduled on Friday, July 14, 2023, starting at 1 p.m. Laptops need to be connected to the campus network via VPN and must be rebooted after the patch. This monthly patch is necessary to resolve known vulnerabilities and performance issues. Visit  www.calstatela.edu/vpn for instructions on how to connect to the University VPN. Completed
CFS, Financial Data Warehouse and Chancellor's Office HR systems July 22, 23 CFS, Financial Data Warehouse, and Chancellor's Office HR systems will be intermittently unavailable during the scheduled maintenance from Saturday, July 22, 2023 at 10 p.m. to Sunday, July 23, 2023 at 9 a.m. Completed
GET, HRM, CFS, Financial Data Warehouse and Chancellor's Office HR systems July 23 GET, HRM, CFS, Financial Data Warehouse, and Chancellor's Office HR systems will be unavailable during the scheduled maintenance on Sunday, July 23, 2023 from 12 a.m. to 6 a.m. Completed
University Telephone July 28 University phone system of the following departments and buildings (Univeristy-Student Union, Library, and Golden Eagle Buildings) will be upgraded to a Voice over Internet Protocol (VoIP) phone system, Avaya, on Friday, July 28, from 4 p.m. to 10:30 p.m. During the migration, all incoming calls will go to voicemail. For details and timeline of the new phone installation, migration cutover, training, and post-migration support, visit www.calstatela.edu/voip. Completed

Service Date Maintenance Details Status
CFS, Financial Data Warehouse and Chancellor's Office HR systems June 3, 4

CFS, Financial Data Warehouse and Chancellor's Office HR systems will be intermittent during the scheduled maintenance from Saturday, June 3, 2023 10 p.m. to Sunday, June 4, 2023 9 a.m.

Completed
Kivuto Web Store June 13 Kivuto, software download web store, will be unavailable during the scheduled maintenance on Tuesday, June 13, from 9 a.m. to 12 p.m. Completed
Software Monthly Patch June 16 A monthly patch for all University-based Windows and MAC OS laptops is scheduled on Friday, June 16, 2023, starting at 1 p.m. Laptops need to be connected to the campus network via VPN and must be rebooted after the patch. This monthly patch is necessary to resolve known vulnerabilities and performance issues. Visit  www.calstatela.edu/vpn for instructions on how to connect to the University VPN. Completed
GET, Getmobile, HRM June 16 GET, GETMobile, and HRM will be unavailable on Friday, June 16, from 7 p.m. to 11 p.m. Completed
ITS Help Desk  June 19 ITS Help Desk will be closed in observance of Juneteenth from 9 a.m., Monday, June 19, through 7 a.m., Tuesday, June 20.  Completed
CFS June 21 CFS will be unavailable during the scheduled maintenance on Wednesday, June 21, from 6 p.m. to 10 p.m. Completed
University Phone June 23 University phone system of the following departments and buildings (Student Services Building) will be upgraded to a Voice over Internet Protocol (VoIP) phone system, Avaya, on Friday, June 23, from 4 p.m. to 10:30 p.m. During the migration, all incoming calls will go to voicemail. For details and timeline of the new phone installation, migration cutover, training, and post-migration support, visit www.calstatela.edu/voip. Completed
CSU Learn, CSU Bridge, CFS, Financial Data Warehouse, CSYou, and Chancellor's Office HR applications June 24, 25 CSU Learn, CSU Bridge, CFS, Financial Data Warehouse, CSYou, and Chancellor's Office HR applications will be intermittently unavailable during the scheduled maintenance from Saturday, June 24, at 10:00 p.m. through Sunday, June 25, at 9 a.m. Completed
Network Connection June 29 Maintenance is scheduled for the campus network from 10 p.m., Thursday, June 29 through 2 a.m., Friday, June 30. The campus network connection will be intermittently unavailable for approximately 30 minutes during the maintenance window. Completed
GET, GETmobile, and HRM June 30 GET, GETMobile, and HRM will be unavailable on Friday, June 30, from 7 p.m. to 11 p.m. Completed

Service Date Maintenance Details Status
University Network May 3

A maintenance is scheduled for University network on Wednesday, May 3, 2023 from 10 p.m. to 11:59 p.m. There is no downtime expected for campus internet connectivity.

Completed
CFS May 5 CFS will be unavailable during the scheduled maintenance on Friday, May 5, from 3:30 a.m. to 6:30 a.m. Completed
GET, HRM, CFS, Financial Data Warehouse and Chancellor's Office HR systems May 7 GET, HRM, CFS, Financial Data Warehouse and Chancellor's Office HR systems will be unavailable during the scheduled maintenance on Sunday, May 7, 2023 from 12 a.m. to 6 a.m. Completed
Software Monthly Patch May 12 A monthly patch for all University-based Windows and MAC OS laptops is scheduled on Friday, May 12, 2023, starting at 1 p.m. Laptops need to be connected to the campus network via VPN and must be rebooted after the patch. This monthly patch is necessary to resolve known vulnerabilities and performance issues. Visit  www.calstatela.edu/vpn for instructions on how to connect to the University VPN. Completed
Cal State LA Website May 15, 16 Cal State LA website () will be intermittently unavailable during the scheduled maintenance from Monday, May 15, at 11 p.m. through Tuesday, May 16, at 7 a.m. There will be five-minutes of total downtime. Completed
Cal State LA Website May 16, 17 Cal State LA website () will be intermittently unavailable during the scheduled maintenance from Tuesday, May 16, at 11 p.m. through Wednesday, May 17, at 7 a.m. There will be five-minutes of total downtime. Completed
University Phone May 19 University phone system of the following departments and buildings (King Hall) will be upgraded to a Voice over Internet Protocol (VoIP) phone system, Avaya, on Friday, May 19, from 4 p.m. to 10:30 p.m. During the migration, all incoming calls will go to voicemail. For details and timeline of the new phone installation, migration cutover, training, and post-migration support, visit www.calstatela.edu/voip. Completed
GET, Getmobile, HRM May 19 GET, GETMobile, and HRM will be unavailable on Friday, May 19, from 7 p.m. to 11 p.m. Completed
ServiceNow Ticketing System May 21 ServiceNow will be intermittently unavailable during a scheduled upgrade on Sunday, May 21, from 7 a.m. to 2 p.m. There will be a 2-hour period of downtime during the maintenance window. Completed
CFS May 24 CFS will be unavailable during the scheduled maintenance on Wednesday, May 24, from 6 p.m. to 10 p.m. Completed
GET, Getmobile, HRM May 26 GET, GETMobile, and HRM will be unavailable on Friday, May 26, from 7 p.m. to 11 p.m. Completed
ITS Help Desk May 29 ITS Help Desk will be closed in observance of Memorial Day from 9 a.m., Monday, May 29, through 7 a.m., Tuesday, May 30.  Completed

Service Date Maintenance Details Status
Canvas April 6

A maintenance is scheduled for Canvas on Thursday, April 6th.  Canvas will be unavailable for five minutes during the maintenance window.

Completed
Software Monthly Patch April 14 A monthly patch for all University-based Windows and MAC OS laptops is scheduled on Friday, April 14, 2023, starting at 1 p.m. Laptops need to be connected to the campus network via VPN and must be rebooted after the patch. This monthly patch is necessary to resolve known vulnerabilities and performance issues. Visit  www.calstatela.edu/vpn for instructions on how to connect to the University VPN. Completed
GET, GETmobile, HRM April 14 GET, GETmobile, and HRM will be unavailable on Friday, April 14, 2023, from 7 p.m. to 11 p.m. Completed
University Phone April 21 University phone system of the following departments and buildings (Los Angeles County High School for the Arts and Physical Education) will be upgraded to a Voice over Internet Protocol (VoIP) phone system, Avaya, on Friday, April 21, from 4 p.m. to 10:30 p.m. During the migration, all incoming calls will go to voicemail. For details and timeline of the new phone installation, migration cutover, training, and post-migration support, visit www.calstatela.edu/voip. Completed
GET, GETmobile, HRM April 21 GET, GETmobile, and HRM will be unavailable on Friday, April 21, 2023, from 7 p.m. to 11 p.m. Completed

Service Date Maintenance Details Status
GET, GETmobile, HRM March 3

GET, GETmobile, and HRM will be unavailable on Friday, March 3, 2023, from 7 p.m. to 11 p.m.

Completed
Campus Network March 8 A maintenance for the campus network has been scheduled on Wednesday, March 8, from 10 p.m. to 10:30 p.m. During the maintenance period, there will be approximately 5 minute of network connectivity downtime.  Completed
Software Monthly Patch March 17 A monthly patch for all University-based Windows and MAC OS laptops is scheduled on Friday, March 17, 2023, starting at 1 p.m. Laptops need to be connected to the campus network via VPN and must be rebooted after the patch. This monthly patch is necessary to resolve known vulnerabilities and performance issues. Visit  www.calstatela.edu/vpn for instructions on how to connect to the University VPN. Completed
GET, GETmobile, HRM March 17 GET, GETmobile, and HRM will be unavailable on Friday, March 17, 2023, from 7 p.m. to 11 p.m. Completed
CSU Learn March 18 CSU Learn will be unavailable during a scheduled maintenance on Saturday, March 18, from 12 p.m. to 6 p.m. Completed
CFS, CFS Data Warehouse, Process Schedulers, and Integration Broker March 22 CFS, CFS Data Warehouse, Process Schedulers, and Integration Broker will be unavailable during the scheduled maintenance on Wednesday, March 22, from 6 p.m. to 10 p.m. Completed
University Phone March 24 University phone system of the following departments and buildings (College of Engineering, Computer Science and Technology; College of Business and Economics, Rongxiang Xu College of Health and Human Services, College of Arts and Letters, CETL, Fine Arts building, Salazar Hall buildings, and Simpson Tower building) will be upgraded to a Voice over Internet Protocol (VoIP) phone system, Avaya, on Friday, March 24, from 4 p.m. to 10:30 p.m. During the migration, all incoming calls will go to voicemail. For details and timeline of the new phone installation, migration cutover, training, and post-migration support, visit www.calstatela.edu/voip. Completed
GET, GETmobile, HRM March 24 GET, GETmobile, and HRM will be unavailable on Friday, March 24, 2023, from 7 p.m. to 11 p.m. Completed
CSU Learn, CSU Bridge, CFS, Financial Data Warehouse, CSYou, and Chancellor's Office HR applications March 25, 26 CSU Learn, CSU Bridge, CFS, Financial Data Warehouse, CSYou, and Chancellor's Office HR applications will be intermittently unavailable during the scheduled maintenance from Saturday, March 25, at 10:00 p.m. through Sunday, March 26, at 9 a.m. Completed

Service Date Maintenance Details Status
Network various dates

Maintenance has been scheduled for the network connection in multiple buildings from 8 a.m. to 12 p.m. on various dates. There is no downtime expected. See below for the list of buildings and dates.

  • Monday, 2/6: Library North and South, Student Housing Phases 1 and 2, Student Housing East
  • Tuesday, 2/7: Corporate Yard, Career Center
  • Wednesday, 2/8: La Kretz Hall, Rosser Hall, Biological Sciences, Hertzberg-Davis Forensic, NASA, Rongxiang Xu Bioscience, Welcome Center
  • Thursday, 2/9: Engineering & Technology, Hydrogen Station, Fine Arts, Theatre Arts
  • Friday, 2/10: Salazar Hall, Simpson Tower, Annex Link, Reeder Field
  • Monday, 2/13: Student Services, Golden Eagle, University Student Union, Physical Education
  • Tuesday, 2/14: Student Housing APTs, Anna Bing, LACHSA, TVFM, Outdoor Stadium, Public Safety
  • Wednesday, 2/15: Miscellaneous locations, Parking Structure A, C, and E; Substation, Administration (elevators only)
Completed
GET, GETmobile, HRM February 10 GET, GETmobile, and HRM will be unavailable on Friday, February 10, 2023, from 7 p.m. to 11 p.m. Completed
GET, GETmobile, HRM February 13 GET, GETmobile, and HRM will be unavailable on Monday, February 13, 2023, from 8 p.m. to 11:59 p.m. Completed
CFS, Financial Data Warehouse, Process Schedulers, Integration Broker February 15 CFS, Financial Data Warehouse, Data Scheduler, and Integration Broker will be unavailable during the scheduled maintenance on Wednesday, February 15, from 6 p.m. to 10 p.m. Completed
Software Monthly Patch February 17 A monthly patch for all University-based Windows and MAC OS laptops is scheduled on Friday, February 17, 2023, starting at 1 p.m. Laptops need to be connected to the campus network via VPN and must be rebooted after the patch. This monthly patch is necessary to resolve known vulnerabilities and performance issues. Visit  www.calstatela.edu/vpn for instructions on how to connect to the University VPN. Completed
University Phone February 24 Telephone system of the following departments and buildings (College of Natural and Social Sciences, School of Criminal Justice and Criminalistics, La Kretz Hall, Rosser Hall, Outdoor Athletic Facility - Reeder Filed, Biological Sciences, Fine Arts, Hertzberg-Davis Forensic Science Center) will be upgraded to a Voice over Internet Protocol (VoIP) phone system, Avaya, on Friday, February 24, from 4 p.m. to 10:30 p.m. During the migration, all incoming calls will go to voicemail. For details and timeline of the new phone installation, migration cutover, training, and post-migration support, visit www.calstatela.edu/voip. Scheduled
CSU Learn, CSU Bridge, CFS, Financial Data Warehouse, CSYou, and Chancellor's Office HR applications February 25, 26 CSU Learn, CSU Bridge, CFS, Financial Data Warehouse, CSYou, and Chancellor's Office HR applications will be intermittently unavailable during the scheduled maintenance from Saturday, February 25, at 10:00 p.m. through Sunday, February 26, at 9 a.m. Scheduled
GET, HRM, CFS, Financial Data Warehouse and Chancellor's Office HR systems February 26 GET, HRM, CFS, Financial Data Warehouse and Chancellor's Office HR systems will be unavailable during the scheduled maintenance on Sunday, February 26, 2023, from 12:00 a.m. to 6 a.m. Scheduled

Service Date Maintenance Details Status
GET, GETmobile, HRM January 6

GET, GETmobile, and HRM will be unavailable on Friday, January 6, 2023, from 7 p.m. to 11 p.m.

Completed

CSU Learn, CSU Bridge, CFS, Financial Data Warehouse, CSYou, and Chancellor's Office HR applications

January 7, 8

CSU Learn, CSU Bridge, CFS, Financial Data Warehouse, CSYou, and Chancellor's Office HR applications will be intermittently unavailable during the scheduled maintenance from Saturday, January 7, at 10:00 p.m. through Sunday, January 8, at 9 a.m.

Completed
University Phone January 13 Telephone system of the following departments (Housing, Career Center, Welcome Center, Music, Luckman Theater, Health Center, and Hydrogen Station) will be upgraded to a Voice over Internet Protocol (VoIP) phone system, Avaya, on January 13, from 4 p.m. to 10:30 p.m. During the migration, all incoming calls will go to voicemail. For details and timeline of the new phone installation, migration cutover, training, and post-migration support, visit www.calstatela.edu/voip. Completed
Software Monthly Patch January 13 A monthly patch for all University-based Windows and MAC OS laptops is scheduled on Friday, January 13, 2023, starting at 1 p.m. Laptops need to be connected to the campus network via VPN and must be rebooted after the patch. This monthly patch is necessary to resolve known vulnerabilities and performance issues. Visit www.calstatela.edu/vpn for instructions on how to connect to the University VPN. Scheduled
GET, GETmobile, HRM January 13 GET, GETmobile, and HRM will be unavailable on Friday, January 13, 2023, from 7 p.m. to 11 p.m. Completed
Campus Network January 18 Due to scheduled maintenance, the University network connectivity will be intermittently unavailable on Wednesday, January 18, from 10 p.m. to 11 p.m. Completed
University Phone System January 20 The University Phone System will be unavailable on Friday, January 20, 2023, from 5 a.m. to 6 a.m.

***For emergency calls during maintenance, please dial 911 from your personal cell phone. 

Completed
GET, GETmobile, HRM January 20 GET, GETmobile, and HRM will be unavailable on Friday, January 20, 2023, from 7 p.m. to 11 p.m. Completed

IT Maintenance for 2022

Service Date Maintenance Details Status

GET, GETmobile, HRM

December 9

GET, GETmobile, and HRM will be unavailable on Friday, December 9, 2022, from 7 p.m. to 11 p.m.

Completed

CFS, Financial Data Warehouse, Process Schedulers, Integration Broker

December 14

CFS, Financial Data Warehouse, Data Scheduler, and Integration Broker will be unavailable during the scheduled maintenance on Wednesday, December 14, from 6 p.m. to 10 p.m.

Completed

University Network December 15

Maintenance has been scheduled for the University network connection on Thursday, December 15, from 5 p.m. to 5:30 p.m. There is no downtime expected.

Completed

Software Monthly Patch

December 22

A monthly patch for all University-based Windows and MAC OS laptops is scheduled on Thursday, December 22, 2022, starting at 5 p.m. Laptops need to be connected to the campus network via VPN and must be rebooted after the patch. This monthly patch is necessary to resolve known vulnerabilities and performance issues. Visit www.calstatela.edu/vpn for instructions on how to connect to the University VPN.

Completed
ITS Help Desk December 23-January 2

ITS Help Desk will provide limited IT support during the holiday period from Friday, December 23, 2022 through Monday, January 2, 2023. Urgent or critical tickets that impact major systems will be processed during the holiday period by on-call staff.

Completed

Service Date Maintenance Details Status

Cal State LA Website

November 2

Maintenance has been scheduled for the Cal State LA Website (www.calstatela.edu) on Thursday, November 2, at 6 a.m. There is no downtime expected.

Completed

CSU Learn

November 4, 5

CSU Learn will be unavailable from 8 p.m. on Friday, November 4, through 4 a.m. on Saturday, November 5, 2022.

Completed

GET, GETmobile, HRM

November 9

GET, GETmobile, and HRM will be unavailable on Wednesday, November 9, 2022, from 7 p.m. to 11 p.m.

Completed
Network Connection November 10

Network connection in the following buildings may be unavailable from 6:30 a.m. to 7:30 a.m: TVFM, Annabing Child Care, Golden Eagle apartments, Forensics Science Building, Campus Police building, RongXiang Xu BioSpace building, Alhambra, Downtown LA, Health Center building, Career Center building, Physical Education building, Theater Arts building, Power Substation building, Housing Phase 1

Completed
Software Monthly Patch November 11

A monthly patch for all University-based Windows and MAC OS laptops is scheduled on Friday, November 11, 2022, starting at 1 p.m. Laptops need to be connected to the campus network via VPN and must be rebooted after the patch. This monthly patch is necessary to resolve known vulnerabilities and performance issues. Visit www.calstatela.edu/vpn for instructions on how to connect to the University VPN.

Completed

Network Connection

November 17,18

University network connection will be intermittently unavailable from 10 p.m., Thursday, November 17, through 6 a.m., Friday, November 18. Some computers may require a reboot to re-establish connectivity.

Completed

GET, GETmobile, HRM

November 18

GET, GETmobile, and HRM will be unavailable on Friday, November 18, 2022, from 7 p.m. to 11 p.m.

Completed
CFS November 18 CFS will be unavailable from Friday, November 18, 2022, 5:00 p.m., through Monday, November 21, 2022, 9:00 a.m. Completed
CSU Learn November 19

CSU Learn will be unavailable on Saturday, November 19, from 12 p.m. to 6 p.m.

Completed

Network Connection

November 21, 22

Network connection in the University Student Housing will be intermittently unavailable from 10 p.m., Monday, November 21, through 6 a.m., Tuesday, November 22. Some computers may require a reboot to re-establish connectivity.

Completed

Network Connection

November 28, 29

University network connection will be intermittently unavailable from 10 p.m., Monday, November 28, through 6 a.m., Tuesday, November 29. Some computers may require a reboot to re-establish connectivity.

Scheduled

Service Date Maintenance Details Status

GET Student Administration

October 1, 2

GET Student Administration (PeopleSoft) will be unavailable from 4 p.m. on Saturday, October 1, through 5 p.m. on Sunday, October 2, 2022.

Complete
Phone System October 3 The University phone system will be unavailable during the scheduled maintenance on Monday, October 3, at 6:30 a.m. The outage will last approximately 20 minutes. There will be no impact to 911 call system.

Complete

Software Monthly Patch October 14

A monthly patch for all University-based Windows and MAC OS laptops is scheduled on Friday, October 14, 2022, starting at 1 p.m. Laptops need to be connected to the campus network via VPN and must be rebooted after the patch. This monthly patch is necessary to resolve known vulnerabilities and performance issues. Visit www.calstatela.edu/vpn for instructions on how to connect to the University VPN.

Complete
GET, GETmobile, HRM October 14

GET, GETmobile, and HRM will be unavailable on Friday, October 14, 2022, from 7 p.m. to 11 p.m.

Complete
Network Connection October 27, 28

University network connection will be intermittently unavailable from 10 p.m., Thursday, October 27, through 6 a.m., Friday, October 28. Some computers may require a reboot to re-establish connectivity.

Complete

Service Date Maintenance Details Status

ITS Help Desk and Annex Link

September 5

ITS Help Desk and the Annex Link will be closed for Labor Day holiday on Monday, September 5, 2022. All services will resume on Tuesday, September 6.

Completed
Housing Network Maintenance September 14

Housing network maintenance has been scheduled at 6 a.m., Wednesday, September 14. A total of 15 minutes of network interruption is expected during the maintenance.

Completed

Software Monthly Patch

September 16

A monthly patch for all University-based Windows and MAC OS laptops is scheduled on Friday, September 16, 2022, starting at 1 p.m. Laptops need to be connected to the campus network via VPN and must be rebooted after the patch. This monthly patch is necessary to resolve known vulnerabilities and performance issues. Visit www.calstatela.edu/vpn for instructions on how to connect to the University VPN.

Completed

GET, HRM, CFS, HR, Financial Data Warehouse

September 18

GET, HRM, CFS, Financial Data Warehouse and Chancellor's Office HR systems will be unavailable during the scheduled maintenance on Sunday, September 18, 2022, from 12:00 a.m. to 6 a.m.

Completed

CSU Learn, CSU Bridge, CFS, Financial Data Warehouse, CSYou, CO's phone communications

September 25

CSU Learn, CSU Bridge, CFS, Financial Data Warehouse, CSYou, CO's phone communications will be unavailable during the scheduled maintenance on Sunday, September 25, from 7 p.m. to 8 p.m.

Completed

Service Date Maintenance Details Status

GET, GETmobile, HRM

August 5

GET, GETmobile, and HRM will be unavailable on Friday, August 5, 2022, from 7 p.m. to 11 p.m.

Completed

Software Monthly Patch

August 12

A monthly patch for all University-based Windows and MAC OS laptops is scheduled on Friday, August 12, 2022, starting at 1 p.m. Laptops need to be connected to the campus network via VPN and must be rebooted after the patch. This monthly patch is necessary to resolve known vulnerabilities and performance issues. Visit www.calstatela.edu/vpn for instructions on how to connect to the University VPN.

Completed

GET, GETmobile, HRM

August 12

GET, GETmobile, and HRM will be unavailable on Friday, August 12, 2022, from 7 p.m. to 11 p.m.

Completed

CFS, Financial Data Warehouse, Process Schedulers, Integration Broker

August 24

CFS, Financial Data Warehouse, Data Scheduler, and Integration Broker will be unavailable during the scheduled maintenance on Wednesday, August 24, from 6 p.m. to 10 p.m.

Scheduled

Service Date Maintenance Details Status

GET, GETmobile, HRM

July 8

GET, GETmobile, and HRM will be unavailable on Friday, July 8, 2022, from 7 p.m. to 11 p.m.

Completed
Network July 14, 15 Network security maintenance has been scheduled from 8 p.m., Thursday, July 14 through 11:59 p.m., Friday, July 15, 2022. A total of 10 minutes of intermittent internet outage is expected during the maintenance.

Completed

Software Monthly Patch

July 15

A monthly patch for all University-based Windows and MAC OS laptops is scheduled on Friday, July 15, 2022, starting at 1 p.m. Laptops need to be connected to the campus network via VPN and must be rebooted after the patch. This monthly patch is necessary to resolve known vulnerabilities and performance issues. Visit www.calstatela.edu/vpn for instructions on how to connect to the University VPN.

Completed

ServiceNow July 15, 16 Maintenance has been scheduled for the ServiceNow ticketing system from Friday, July 15, at 8 p.m. to Saturday, July 16, at 4 a.m. During the scheduled maintenance, ServiceNow will be intermittently unavailable. However, the total downtime should not exceed 20 minutes.

Completed

CSU Learn

July 16 CSU Learn will be unavailable during the scheduled maintenance on Saturday, July 16, from 12 p.m. to 6 p.m.

Completed

Service Date Maintenance Details Status

Cal State LA Website

June 2

Maintenance has been scheduled for the Cal State LA Website (www.calstatela.edu) on Thursday, June 2, at 6 a.m. There is no downtime expected.

Completed

GET, GETmobile, HRM

June 10

GET, GETmobile, and HRM will be unavailable on Friday, June 10, 2022, from 7 p.m. to 11 p.m.

Completed
Software Monthly Patch June 17

A monthly patch for all University-based Windows and MAC OS laptops is scheduled on Friday, June 17, 2022, starting at 1 p.m. Laptops need to be connected to the campus network via VPN and must be rebooted after the patch. This monthly patch is necessary to resolve known vulnerabilities and performance issues. Visit www.calstatela.edu/vpn for instructions on how to connect to the University VPN.

Completed

CSU Learn, CSU Bridge, CFS, Financial Data Warehouse, CSYou, CO's applications

June. 25, 26

CSU Learn, CSU Bridge, CFS, Financial Data Warehouse, CSYou, and Chancellor's Office HR applications will be intermittently unavailable during the scheduled maintenance from Saturday, June 25, at 10:00 p.m. through Sunday, June 26, at 9 a.m.

Scheduled

Service Date Maintenance Details Status

GET, GETmobile, HRM

May 6

GET, GETmobile, and HRM will be unavailable on Friday, May 6, 2022, from 7 p.m. to 11 p.m.

Completed
Software Monthly Patch May 13 A monthly patch for all University-based Windows and MAC OS laptops is scheduled on Friday, May 13, 2022, starting at 1 p.m. Laptops need to be connected to the campus network via VPN and must be rebooted after the patch. This monthly patch is necessary to resolve known vulnerabilities and performance issues. Visit www.calstatela.edu/vpn for instructions on how to connect to the University VPN. Completed

CFS, Financial Data Warehouse, Process Schedulers, Integration Broker

May 18

CFS, Financial Data Warehouse, Data Scheduler, and Integration Broker will be unavailable during the scheduled maintenance on Wednesday, May 18, from 6 p.m. to 10 p.m.

Completed

GET, GETmobile, HRM

May 27

GET, GETmobile, and HRM will be unavailable on Friday, May 27, 2022, from 7 p.m. to 11 p.m.

Completed

CSU Learn, CSU Bridge, CFS, Financial Data Warehouse, CSYou, CO's applications

May 28, 29

CSU Learn, CSU Bridge, CFS, Financial Data Warehouse, CSYou, and Chancellor's Office HR applications will be intermittently unavailable during the scheduled maintenance from Saturday, May 28, at 10:00 p.m. through Sunday, May 29, at 9 a.m.

Completed

Service Date Maintenance Details Status

GET, GETmobile, HRM

April 1

GET, GETmobile, and HRM will be unavailable on Friday, April 1, 2022, from 7 p.m. to 11 p.m.

Completed
ServiceNow Ticketing System April 1

ServiceNow, the University ticketing system, will be unavailable during the scheduled upgrade from 5 p.m. on Friday, April 1 through 8 a.m. on Saturday, April 2.

Completed

GET, GETmobile, HRM

April 8

GET, GETmobile, and HRM will be unavailable on Friday, April 8, 2022, from 7 p.m. to 11 p.m.

Completed

Software Monthly Patch April 15

A monthly patch for all University-based Windows and MAC OS laptops is scheduled on Friday, April 15, 2022, starting at 1 p.m. Laptops need to be connected to the campus network via VPN and must be rebooted after the patch. This monthly patch is necessary to resolve known vulnerabilities and performance issues. Visit www.calstatela.edu/vpn for instructions on how to connect to the University VPN.

Completed

CSU Learn, CSU Bridge, CFS, Financial Data Warehouse, CSYou, CO's applications

April 15

CSU Learn, CSU Bridge, CFS, Financial Data Warehouse, CSYou, and Chancellor's Office HR applications will be intermittently unavailable during the scheduled maintenance on Friday, April 15, from 7 p.m. to 8 p.m.

Completed

CFS, Financial Data Warehouse, Process Schedulers, Integration Broker

April 20

CFS, Financial Data Warehouse, Data Scheduler, and Integration Broker will be unavailable during the scheduled maintenance on Wednesday, April 20, from 6 p.m. to 10 p.m.

Scheduled

CSU Learn, CSU Bridge, CFS, Financial Data Warehouse, CSYou, CO's applications

April 23, 24

CSU Learn, CSU Bridge, CFS, Financial Data Warehouse, CSYou, and Chancellor's Office HR applications will be intermittently unavailable during the scheduled maintenance from Saturday, April 23, at 10:00 p.m. through Sunday, April 24, at 9 a.m.

Scheduled

Service Date Maintenance Details Status
Network Connection Various March Dates

University network connection will be intermittently unavailable from 10 p.m. to 6 a.m. the following morning of the dates and buildings listed below. Some computers may require a reboot to re-establish connectivity. For a complete list of the maintenance timeline, please visit www.calstatela.edu/its/network-infrastructure-upgrades

  • 3/1-3 - King Hall
  • 3/3-9 - Engineering and Technology
  • 3/10 - University-Student Union
  • 3/11 - Career Center, Corporation Yard
  • 3/14 - University Welcome Center, Forensic Science Center, State Playhouse; TV, Film & Media Center, LACHSA
  • 3/15-16 - Salazar Hall
  • 3/16 - Parking Structure A & E, Simpson Tower
  • 3/17 - Substation/Chiller Plant
  • 3/18 - Luckman Art Gallery
  • 3/21 - Music
  • 3/22 - Student Health Center
  • 3/23 - Student Housing Phase 1
  • 3/24 - Student Housing Phase 2
  • 3/29 - Golden Eagles Apartments, Alhambra
Completed

GET, GETmobile, HRM

March 4

GET, GETmobile, and HRM will be unavailable on Friday, March 4, 2022, from 7 p.m. to 11 p.m.

Completed

GET, GETmobile, HRM

March 11 GET, GETmobile, and HRM will be unavailable on Friday, March 11, 2022, from 7 p.m. to 11 p.m. Completed

Software Monthly Patch

March 11

A monthly patch for all University-based Windows and MAC OS laptops is scheduled on Friday, March 18, 2022, starting at 1 p.m. Laptops need to be connected to the campus network via VPN and must be rebooted after the patch. This monthly patch is necessary to resolve known vulnerabilities and performance issues. Visit www.calstatela.edu/vpn for instructions on how to connect to the University VPN.

Completed
ITS Help Desk telephone support March 31

ITS Help Desk telephone support will be unavailable for the Cesar Chavez holiday from 9 a.m. on Thursday, March 31, until 7 a.m. on Friday, April 1.

Completed

Service Date Maintenance Details Status
Network Connection Various February Dates

University network connection will be intermittently unavailable from 10 p.m. to 6 a.m. the following morning of the dates and buildings listed below. Some computers may require a reboot to re-establish connectivity.

  • 2/1 - Fine Arts - 1st Floor
  • 2/2 - Fine Arts - 2nd, 3rd Floors
  • 2/3 - Library North
  • 2/7 - Anna Bing Arnold Child Care Center
  • 2/7 - La Kretz Hall - Science Wing A
  • 2/8 - La Kretz Hall - Science Wing A
  • 2/8 - Rosser Hall - Science Wing B - 1st Foor
  • 2/9 - Rosser Hall - Science Wing B - 1st, 2nd Floors
  • 2/10 - Rosser Hall - Science Wing B - 3rd Floor
  • 2/10 - Anna Bing Arnold Child Care Center
  • 2/10 - Outdoor Athletic Facility (Reeder Field)
  • 2/11 - Biological Sciences
Completed
GET, GETmobile, HRM

February 4

GET, GETmobile, and HRM will be unavailable on Friday, February 4, 2022, from 7 p.m. to 11 p.m.

Completed
CFS, Financial Data Warehouse, Process Schedulers, Integration Broker February 16

CFS, Financial Data Warehouse, Process Schedulers, Integration Broker will be unavailable during the scheduled maintenance on Wednesday, February 16, 2022, from 6 p.m. to 10 p.m.

Completed

Software Monthly Patch

February 18

A monthly patch for all University-based Windows and MAC OS laptops is scheduled on Friday, February 18, 2022, starting at 1 p.m. Laptops need to be connected to the campus network via VPN and must be rebooted after the patch. This monthly patch is necessary to resolve known vulnerabilities and performance issues. Visit www.calstatela.edu/vpn for instructions on how to connect to the University VPN.

Completed

CSU Learn, CSU Bridge, CFS, Financial Data Warehouse, CSYou, CO's applications

February 19, 20

CSU Learn, CSU Bridge, CFS, Financial Data Warehouse, CSYou, and Chancellor's Office HR applications will be intermittently unavailable during the scheduled maintenance from Saturday, February 19, at 10:00 p.m. through Sunday, February 20, at 9 a.m.

Completed

GET, HRM, CFS, Financial Data Warehouse, HR

February 20

GET, HRM, CFS, Financial Data Warehouse and Chancellor's Office HR systems will be unavailable during the scheduled maintenance on Sunday, February 20, 2022, from 12:00 a.m. to 6 a.m.

Completed
GET, GETmobile, HRM February 25

GET, GETmobile, and HRM will be unavailable on Friday, February 25, 2022, from 7 p.m. to 11 p.m.

Completed

Service Date Maintenance Details Status

ITS Help Desk

January 1, 2

ITS Help Desk will provide limited IT support during the holiday period from Thursday, December 23, 2021 through Sunrday, January 2, 2022. Urgent or critical tickets that impact major systems will be processed during the holiday period by on-call staff. Non-holiday business hours will resume on Monday, January 3, 2022.

Completed

Cal State LA Website

January 13

Maintenance has been scheduled for the Cal State LA Website (www.calstatela.edu) on Thursday, January 13, 2021, at 9 p.m. There will be no service impact.

Completed

Software Monthly Patch

January 14

A monthly patch for all University-based Windows and MAC OS laptops is scheduled on Friday, January 14, 2022, starting at 1 p.m. Laptops need to be connected to the campus network via VPN and must be rebooted after the patch. This monthly patch is necessary to resolve known vulnerabilities and performance issues. Visit www.calstatela.edu/vpn for instructions on how to connect to the University VPN.

Completed

CSU Learn, CSU Bridge, CFS, Financial Data Warehouse, CSYou, CO's applications

January 29, 30

CSU Learn, CSU Bridge, CFS, Financial Data Warehouse, CSYou, and Chancellor's Office HR applications will be intermittently unavailable during the scheduled maintenance from Saturday, January 29, at 10:00 p.m. through Sunday, January 30, at 9 a.m.

Completed