Email

The Cal State LA email system is a cloud-based email service hosted by Microsoft. With Outlook on the Web, you can access your Cal State LA email from any device using a web browser. You can also access your Cal State LA email using a desktop or mobile app.

Outlook logo

Outlook on the Web

Outlook on the Web is the web-based version of Outlook. You can access your Cal State LA email by logging in to Outlook on the Web directly, or you can log in to the MyCalStateLA Portal and click Email on the Quick Launch menu. To log in, enter your Cal State LA email address ([email protected]) and password.

Outlook on the Web
MyCalStateLA Portal

Email Account Setup

Below are resources on how to set up your Cal State LA email account on desktop and mobile devices. When setting up your account, you will be prompted to enter your Cal State LA email address ([email protected]) and password.

Department Mailbox Setup

Below are instructions on how to add or remove a Cal State LA department mailbox to an Outlook profile. If you would like to request or modify a department email account, submit the Department Email Account Request form in ServiceNow.

  1. Open the Outlook app.
  2. Click the File tab on the ribbon.
  3. Click the Account Settings button and select Account Settings from the menu.
Account Settings menu
  1. On the Email tab of the Account Settings dialog box, select your primary account (the one with access to the department mailbox), and then click the Change button.
Email tab of the Account Settings dialog box
  1. In the Exchange Account Settings dialog box, click the More Settings button.
Exchange Account Settings dialog box
  1. In the Microsoft Exchange dialog box, click the Advanced tab, and then click the Add button.
Advanced tab of the Microsoft Exchange dialog box
  1. In the Add Mailbox dialog box, enter the department email address, and then click the OK button.
Add Mailbox dialog box
  1. In the Microsoft Exchange dialog box, click the Apply button.
  2. Close any open dialog boxes and restart Outlook. The department mailbox should appear in the folder pane of the Outlook window.
Department mailbox in the folder pane

 

  1. Open the Outlook app.
  2. Click the File tab on the ribbon.
  3. Click the Account Settings button and select Account Settings from the menu.
Account Settings menu
  1. On the Email tab of the Account Settings dialog box, select your primary account (the one with access to the department mailbox), and then click the Change button.
Email tab of the Account Settings dialog box
  1. In the Exchange Account Settings dialog box, click the More Settings button.
Exchange Account Settings dialog box
  1. In the Microsoft Exchange dialog box, click the Advanced tab, select the department mailbox you want to remove, click the Remove button, click the Yes button to confirm, and then click the OK button.
Advanced tab of the Microsoft Exchange dialog box
  1. Close any open dialog boxes and restart Outlook. The department mailbox should no longer appear in the folder pane of the Outlook window.

 

  1. Go to Tools > Accounts.
  2. Click on Advanced at the bottom right.
  3. Click on Delegates at the top and click on the + under "Open these additional mailboxes".
  4. Type the department email, then click Add.
  5. After you click add, you will see the Delegates tab, click OK to confirm adding the mailbox.
  6. After you add the mailbox, it will sync to your account. It can take a couple of minutes for your emails to appear.

  1. Open Outlook.
  2. Go to File > Open > Shared Mailbox.
  3. Type the account you want to add, then click Add.
  4. After it verifies you have permission to view the department email, it will sync to your mailbox. It can take a couple of minutes for your emails to appear.

Training Resources

Below are training resources on how to use Outlook and Outlook on the Web. You can access the LinkedIn Learning courses by logging in with your MyCalStateLA ID account.

Frequently Asked Questions

Find answers to frequently asked questions about email.

Email FAQs