Information Technology Services

Accounts & Passwords

• MyCalStateLA ID
• 2-Step Verification

Computer Labs & Classrooms

• Open Access Labs (OALs)
  • 24/7 Computer Lab
  • Group Study Rooms
  • Smart Rooms
  • Lounge Areas
  • Mobile Printing
• Technology Classrooms

Email & Calendar

• Office 365 Email Support
  • Configure Your Email Client
  • Configure Your Mobile Device
  • Office 365 FAQs
• Email Spam and Phishing Alerts

Help & Support

• ITS Help Desk
  • IT Resources for Students
  • IT Resources for Faculty and Staff
  • ServiceNow Support
  • FAQs
• Information Technology Consultants (ITCs)
• IT Maintenance

IT Security & Guidelines

• IT Security Services
  • FERPA Tutorial
  • Identity Finder
  • Guidelines, Standards, and Laws
  • IT Security Programs
  • IT Security Resources

Multimedia

• Multimedia Services

Network Access

• Wireless Access
• Remote Access (VPN)

Phone & Voicemail

• Phone Services
  • Phone Sets and Pricing
  • Phone Features
  • Phone Call Restrictions
  • Phone and Voicemail User Guides
• Campus Directory

Software & Hardware

• Software and Hardware Services
  • Software Installed on University Computers
  • Software Request for Computer Labs and Classrooms
  • Software Request for Faculty and Staff University Computers
  • Software Request for Personal Computers
  • MyTools Support
  • Hardware Specifications
  • Hardware Purchases

Storage & Collaboration

• Electronic Signatures
  • DocuSign Support
• File Storage and Sharing
  • OneDrive for Business
  • SharePoint Support
• Web Conferencing
  • Zoom

Training & Tutorials

• Training Services
  • Online Training Resources
  • Workshops

Web Development & Hosting

• Web Services
  • Web Accessibility
  • Web Support and Training
  • Web Space Guidelines

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