Information Technology Services

Accounts and Passwords

• myCSULA Identity
  • Activate Your Account
  • Change Your Password

Computer Labs and Printing

• Open Access Labs (OALs)
  • 24/7 Computer Lab
  • Group Study Rooms
  • Smart Rooms
  • Lounge Areas
  • Mobile Printing

Email and Calendar

• Office 365 Email Support
  • Configure Your Email Client
  • Configure Your Mobile Device
  • Office 365 FAQs
• Email Spam and Phishing Alerts

Help and Support

• ITS Help Desk
  • IT Resources for Students
  • IT Resources for Faculty and Staff
  • ServiceNow Support
  • FAQs
• Information Technology Consultants (ITCs)

IT Security and Guidelines

• IT Security Services
  • FERPA Tutorial
  • Identity Finder
  • Guidelines, Standards, and Laws
  • IT Security Programs
  • IT Security Resources

Multimedia

• Multimedia Services

Network Access

• Wireless Access
• Remote Access (VPN)

Phone and Voicemail

• Phone Services
  • Phone Sets and Pricing
  • Phone Features
  • Phone Call Restrictions
  • Phone and Voicemail User Guides
• Campus Directory

Software and Hardware

• Desktop and Baseline Services
  • Software Specifications
  • Software for Computer Labs and Classrooms
  • Software for Faculty and Staff Campus Computers
  • Software for Personal Computers
  • MyTools Support
  • Hardware Specifications
  • Hardware Purchases

Storage and Collaboration

• File Storage and Sharing
  • OneDrive for Business
  • SharePoint
• Web Conferencing
  • Zoom

Training and Tutorials

• Training Services
  • On-demand Learning
  • Handouts
  • Workshops

Web Development and Hosting

• Web Services
  • Web Support and Training
  • Web Accessibility Guidelines
  • Web Space Guidelines

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