ITS Help Desk
The ITS Help Desk provides the campus community with friendly one-on-one technical assistance, supporting campus email; network, wireless and Internet access; telecommunications and more. Our home page is designed to provide 24-hour access to the self-service tools and self-help quick tips that assist students, faculty and staff in solving common IT issues.
Book an In-person Appointment
Starting July 1, 2021, you can book an in-person appointment with one of our support team members. You can either, click on this Book an Appointment link, or text CALSTATELA ITS to (323)990-8865, or download the "Qless" mobile app from your app store and search for "calstatela its"
ITS Alerts and Advisories
Follow us on Twitter @MyCalStateLA to receive timely notices on planned system maintenance and network outages.
Fall Semester 2021
Telephone Support
Phone: 323-343-6170
Telephone services are available 24/7, except during University holidays, breaks, and intersessions.
Walk-in Support
Location: Library Palmer Wing Lobby
Monday - Thursday: 8 a.m. to 7 p.m.
Friday 8 a.m. to 5 p.m.
Saturday - Sunday: Closed
Location: Annex Link (ST E191)
24/7 walk-in support is available at the Annex Link located at Simpson Tower E191, except during semester breaks, University holidays, and intersessions.
For Annex Link appointments, visit: www.calstatela.edu/annex
University Closed:
Mon 9/6 - Labor Day
Thu 11/11 - Veterans Day
Thu-Fri 11/25-26 - Thanksgivings
