Accessibility Statement for California State University, Los Angeles website
This is an accessibility statement from Cal State LA.
Measures to support accessibility
California State University, Los Angeles takes the following measures to ensure accessibility of the Cal State LA website:
- Integrate accessibility into our procurement practices.
- Appoint an accessibility officer and/or ombudsperson.
- Provide continual accessibility training for our staff.
- Assign clear accessibility goals and responsibilities.
- Employ formal accessibility quality assurance methods.
The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. California State University, Los Angeles is partially conformant with WCAG 2.0 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.
We welcome your feedback on the accessibility of Cal State LA website. Please let us know if you encounter accessibility barriers on the Cal State LA website:
- Phone: 323-343-2750
- E-mail: [email protected]
- If you encounter a web accessibility barrier, please fill out the Report a Barrier form
Accessibility of CAL STATE LA website relies on the following technologies to work with the particular combination of web browsers and any assistive technologies or plugins installed on your computer:
These technologies are relied upon for conformance with the accessibility standards used.
Limitations and alternatives
Despite our best efforts to ensure accessibility of the Cal State LA website, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.
Known limitations for Cal State LA website:
- Broken links: Links that lead to a page that does not work or results in a 404 page not found error occur because links may lead to third-party websites may change which are outside of our control as third party websites are not in our purview. We monitor broken links using an automated tool and typically repair issues in a timely manner. Please contact the accessibility team (phone, email, Report a Barrier form) if you encounter a broken link so it can be resolved quickly.
- Redundant or Multiple links: Multiple links that lead to the same location occur due to content authors sometimes being unaware of the issues caused by redundant links. These issues can result in adding clutter to the page and add multiple of the same link unknowingly. We monitor redundant links through our site crawling tool and remediate when they are found. Please contact the accessibility team (phone, email, Report a Barrier form) if you encounter a redundant link so it can be resolved quickly.
- Links with the same name but different locations: Links that have identical link text but when clicked upon, would lead a user to separate destinations. This type of error causes confusion and is usually an error made during the web content creation phase. We identify links with the same name but different locations with our automated crawling tool and remediate accordingly once the links are identified. Please contact the accessibility team (phone, email, Report a Barrier form) if you encounter a link with the same name but different locations so it can be resolved quickly.
- Alternative Text may not completely convey the image: Alternative text inputted by our web authors could sometimes be inaccurate in description or could be too long and unnecessary for the user. This occurs sometimes as web authors are sometimes unfamiliar with alternative text and may need clarification on what qualifies as accurate and descriptive alternative text. Regular communication on what qualifies as appropriate alternative text and providing feedback on alternative text when requested. Please contact the accessibility team (phone, email, Report a Barrier form) if you encounter an inaccurate alternative text so it can be resolved quickly.
- Images may convey meaning but may not pass color contrast: The image may convey text or important information but colors might have been used that do not have enough color contrast. This is usually due to images not properly being vetted for color contrast during the web creation process. Training and outreach for web authors and content contributors on what qualifies as passing color contrast while also notifying them of color contrast issues that arise. Please contact the accessibility team (phone, email, Report a Barrier form) if you encounter an image without appropriate color contrast so it can be resolved quickly.
- Multimedia may be missing captions and/or transcriptions: Videos or other related media content may not have closed captioning or transcriptions for the audio for a piece of media because content contributors may upload a piece of media not knowing that a closed captioning or transcription is required. Communication and outreach for web authors and content contributors on what pieces of media need to have captioning and transcriptions are done to spread awareness to prevent further issues. Please contact the accessibility team (phone, email, Report a Barrier form) if you encounter multimedia without captions or transcription so it can be resolved quickly.
- Labels may be missing on forms: Form labels missing could cause issues with screen readers and their ability to understand the form to navigate it easily because forms might be created by content authors without labels. Informing web authors and content contributors why form labels are needed and how to remediate their forms to be more accessible and include labels. Please contact the accessibility team (phone, email, Report a Barrier form) if you encounter missing form labels so they can be resolved quickly.
California State University, Los Angeles assessed the accessibility of the Cal State LA website by the following approaches:
This statement was created on 2 July 2021 using the W3C Accessibility Statement Generator Tool.