Accessibility Statement
Measures to support accessibility
California State University, Los Angeles takes the following measures to ensure accessibility of the Cal State LA website:
- Integrate accessibility into our procurement practices
- Appoint an accessibility officer
- Provide continual accessibility training for our staff
- Assign clear accessibility goals and responsibilities
- Employ formal accessibility quality assurance methods
- Third-party review
Conformance status
The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. California State University, Los Angeles is partially conformant with WCAG 2.0 level AA. Partially conformant means that some content parts do not fully conform to the accessibility standard.
Feedback
We welcome your feedback on the accessibility of the Cal State LA website. Please let us know if you encounter accessibility barriers on the Cal State LA website:
- Phone: 323-343-2750
- Email: [email protected]
- If you encounter a web accessibility barrier, please fill out the Report a Barrier form
Technical specifications
Accessibility of CAL STATE LA website relies on the following technologies to work with the particular combination of web browsers and any assistive technologies or plugins installed on your computer:
- HTML
- CSS
- WAI-ARIA
- JavaScript
These technologies are relied upon for conformance with the accessibility standards used.
Limitations and alternatives
Despite our best efforts to ensure accessibility of the Cal State LA website, there may be some limitations. Below is a description of known limitations and potential solutions. Don't hesitate to contact us if you observe an issue not listed below.
Known limitations for Cal State LA website:
- Broken links: Links that lead to a page that does not work or results in a "404 page not found" error occur because links may lead to third-party websites outside our control. We monitor broken links using an automated tool and typically repair issues promptly. Please get in touch with the accessibility team (phone, email, Report a Barrier form) if you encounter a broken link so it can be resolved quickly.
- Redundant or Multiple links: Multiple links that lead to the same location sometimes occur as different content authors update pages over time. These issues can result in adding clutter to the page and navigation. We monitor redundant links through our site crawling tool and remediate when they are found. Please get in touch with the accessibility team (phone, email, Report a Barrier form) if you encounter a redundant link so it can be resolved quickly.
- Links with the same name but different locations: Links with identical link text but, when activated, lead a user to separate destinations. This type of error confuses end-users and is usually made during the web content creation phase. We identify links with the same name but different locations with our automated crawling tool and remediate accordingly. Please get in touch with the accessibility team (phone, email, Report a Barrier form) if you encounter a link with the same name but different locations so it can be resolved quickly.
- Alternative text may not completely convey the image: Alternative Text inputted by our web authors could sometimes be inaccurate in description or too long and unnecessary for the user. Poor alt-text sometimes occurs as web authors are occasionally unfamiliar with alternative text recommendations and may need clarification on what qualifies as accurate and descriptive alternative text—we regularly communicate on what qualifies as appropriate alternative text and provide feedback on alternative text when requested. Please get in touch with the accessibility team (phone, email, Report a Barrier form) if you encounter an inaccurate alternative text description so it can be resolved quickly.
- Images may convey meaning but may not pass color contrast: The image may convey text or important information, but colors might have been used that do not have enough color contrast. This error is usually due to images not being vetted for color contrast during the web creation process. Please get in touch with the accessibility team (phone, email, Report a Barrier form) if you encounter an image without appropriate color contrast so it can be resolved quickly.
- Multimedia may be missing captions and transcriptions: Video or audio content may not have closed captioning or transcriptions because content editors have uploaded multimedia, not knowing that closed captioning or transcription is required. Communication and outreach for web authors and content contributors on what media needs to have captioning and transcriptions are done to spread awareness and prevent further issues. Please get in touch with the accessibility team (phone, email, Report a Barrier form) if you encounter a video without captions or audio without transcription so it can be resolved quickly.
- Labels may be missing or confusing on form fields or controls: Missing or inaccurate form labels could cause issues with screen readers and their ability to assist end-users in navigation or completing a form. Please get in touch with the accessibility team (phone, email, Report a Barrier form) if you encounter missing form labels so we can resolve them quickly.
Assessment approach
California State University, Los Angeles assessed the accessibility of the Cal State LA website by the following approaches:
- Self-evaluation and monitoring
- Third-party review completed, January 31st, 2022
Date
Last update, February 9th, 2022.