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How to Add a Department Mailbox to Your Outlook Profile

ITS provides a form for Department Email Account requests. On that form selected management and staff can be given access to a new department email mailbox or previously created one to answer queries and other department business. If you have been selected, the below procedure is how to add that inbox to your Outlook profile.


Add and Connection procedure:

  1. From the File tab, select Account Settings.
    file pull down options
  2. Click Account Settings in the drop-down menu.
    Account settings icon
  3. On the E-mail tab, click Change.
    E-mail Accounts tab
  4. On Change Account, click More Settings.
    Server Settings tab
  5. Select the Advanced tab, then click Add.
    Microsoft Exchange tab  Advanced tab
  6. In Add Mailbox, type in the department email address and click OK.
    Add mailbox tab
  7. Click all subsequent Next and Continue/Finish buttons. After you click Finish, go to your Home tab and see if you have the mailbox with your department email on it. Confirm that it is receiving email, otherwise contact the Help Desk at (323)343-6170.