COVID-19 Messages

 

Message from the President to the Class of 2020

May 21, 2020

Dear Class of 2020:

Congratulations, Class of 2020! You are now graduates of Cal State LA. We hope that you are as proud of yourself as we are of you. Today we are publishing the Class of 2020 Recognition website to honor your outstanding accomplishment. We invite you to visit the website and share it with friends and family.

Click on your college and you’ll find your name listed under the degree you’ve earned. The website also includes my video message to the Class of 2020 and videos from the deans. The website features stories and photos of outstanding graduates, who represent the brilliance, resilience, innovation, and creativity of the Class of 2020. 

To help you celebrate, we’ve also created Class of 2020 downloads, including printable signs, digital photo frames, and social media graphics. Many of you are sharing your photos, feelings, and plans on our #CalStateLAGrad social media campaign. It’s exciting to see your posts and to share your joy; please keep it up.

In your colleges, some of your faculty are also organizing events to honor your achievements. We hope you take part and enjoy. Remember, these events and the Class of 2020 Recognition website are not substitutes for Commencement 2020. 

As I said in an earlier email, Commencement 2020 will take place when we can gather safely. However, you do not have to wait to receive your diploma. We will mail your diploma and diploma cover.

The faculty, staff, and administrators of Cal State LA wish the Class of 2020 the very best. We hope you’ve enjoyed your time with us, and we look forward to seeing more of you as alumni and ambassadors for Cal State LA.

Sincerely,

William A. Covino

President

 

Message from the President Regarding Fall 2020

May 14, 2020

Dear Cal State LA Community:

As we plan for fall 2020, our foremost concern is the health, safety, and welfare of our students, faculty, and staff. Throughout the pandemic, our decisions have reflected the guidance of public health officials.

Yesterday the Los Angeles County Department of Public Health announced that the stay-at-home orders will remain in place indefinitely, and both the city and the county have indicated that social distancing and the wearing of protective face coverings will be warranted in the weeks and months ahead. Further, public health officials nationwide are predicting additional waves of the pandemic as we look ahead through summer and into fall.

Because of the continuing threat posed by the pandemic, Cal State LA is planning to deliver classes through virtual modalities for fall 2020, rather than on campus, and to provide enhanced support for students and faculty. Our planning is consistent with Chancellor Timothy P. White’s widely publicized comments to the CSU Board of Trustees, and input and advice we’ve received from students, faculty, staff, and our public health partners.

Our approach is prudent and will allow students to make steady progress toward their degrees, while ensuring the safety of everyone in our community. I am confident that Cal State LA students will continue to receive an excellent education that prepares them for future success.

Enhanced Student Support

Our preparations for the fall are focused on enhancing support for our students. We will provide additional Wi-Fi hotspots and laptops to those students who need them, and robust financial aid remains available to most students. We recognize that our students are facing unparalleled changes and challenges. Academic advisors and counselors will provide support that ensures that students thrive. 

Faculty Support

We are also enhancing support for our faculty as they prepare for the fall semester. Many of our faculty will participate in ALT-Instruction, a summer teaching institute offered by our nationally renowned Center for Effective Teaching and Learning (CETL). Faculty will continue to receive training in developing cutting-edge courses that are innovative, equitable, and designed for remote delivery.

As the pandemic persists and evolves, we must all remain flexible and prepared to adjust in ways that allow us to fulfill our ultimate goal of educating and graduating students who are equipped to lead and serve.

I’ve been proud to see the way our community has worked together in the face of the pandemic. Let’s continue to stand together in the months ahead. And let’s continue to take care of each other.

Sincerely,

William A. Covino

President

 

Message from Housing and Residence Life to Housing Applicants

May 12, 2020

Dear Cal State LA Housing Applicants:

Given the evolving situation with regard to the COVID-19 pandemic, it is not possible to determine at this time what changes to operations in student housing and residential life may occur in Academic Year 2020-2021. Consequently, we are not offering a housing guarantee at this time but will continue to accept applications. We will make a concerted effort to provide timely updates as we know more; please check our webpage and your email account for the latest information. 

Please see below our most recent changes to our 2020-2021 housing process timeline.

Roommate Search and Select Option - process on hold

As our department focuses on the needs of our current students that reside on campus, we will be delaying the online Roommate Search Wizard for both new admits and continuing students.

Students qualified to participate in the roommate search wizard students have submitted an online application and agreement, including a $340 initial payment for 2020-2021 Academic Year.

Please continue to check your email for notifications, updates, and reminders regarding the housing process and timeline. We will continue to communicate primarily through your Cal State LA email account.

Please contact the Office of Housing and Residence Life at askhousing@calstatela.edu if you have questions.

 

Message Regarding COVID-19 Testing Site at Cal State LA

May 7, 2020

Dear Cal State LA Community:

A free COVID-19 testing site has opened at Cal State LA to serve the community. The site is a collaboration between the University, Los Angeles County, and the Los Angeles County Department of Health Services. On Friday morning, Los Angeles County Supervisor Hilda Solis will hold a news conference at the site to announce the opening.

By serving as a testing site, Cal State LA will play an important role in the effort to help end the COVID-19 pandemic. Our participation in the testing network reflects Cal State LA’s longstanding commitment to engagement and service for the public good.

The testing site will operate in the Cal State LA BioSpace Incubator in our new Rongxiang Xu Bioscience Innovation Center building, which is located across the street from the Department of Public Safety on Paseo Rancho Castilla. Parking is now permitted on the west side of Paseo Rancho Castilla for testing site visitors only. The site will be open from 7 a.m. until 7 p.m., Monday through Friday. Unlike at drive-up sites, visitors to our testing site will walk inside the building to receive the test.

The site is open to the public by appointment only. To schedule an appointment, visit the Los Angeles County COVID-19 testing website. Those who do not have access to the Internet may call 2-1-1 and speak with an operator about testing. 

The health of our community remains our priority. The site will serve the public, but it will also allow essential workers at Cal State LA to receive the test right on campus. All Cal State LA employees may be tested, including those who are asymptomatic. Ease of access to testing, when testing is needed, will help keep our community safe. The county will provide custodial services for the site through an outside vendor.

As the nation and the world work to contain the virus, we will continue to do our part to serve the public good and to meet the needs of our community.   

Sincerely,

Jose A. Gomez
Executive Vice President & 
Chief Operating Officer

 

Reminder regarding grading options for spring 2020

May 7, 2020

Dear Students:

Please remember that the deadline to request non-traditional grading is May 9. We have received many emails and have addressed the most frequently asked questions on a special Spring 2020 Grading FAQ webpage. Forms for the non-traditional grading options are located on the webpage of the Office of the Registrar.

Many students prefer to remain with the traditional grading option and do not need to take any action. Please note that for students who maintain traditional grading, “F” grades will be converted to a grade of No Credit on the transcript and will not be calculated into the GPA.

May 9 is also the last date to withdraw from courses, with instructor and department approvals. If students stop coming to class but do not withdraw, their transcript will reflect a grade of Unauthorized Withdrawal (WU). WU’s remain on the transcript and are calculated into the GPA with 0 points. If you are contemplating a non-traditional grading option but don’t know which option is the best for you, please reach out to your advisor. 

If you have any questions, please do not hesitate to direct them to Associate Vice President and Dean of Undergraduate Studies Michelle Hawley at mhawley@calstatela.edu.

 

Message from Housing and Residence Life Regarding Summer Housing

May 7, 2020

Dear resident student,

As we near the end of the spring semester, we need to assess your individual housing needs. 

Please complete this survey to let us know if you plan to:

  • Move out by May 16, 2020
  • Need to request an extension
  • Need summer housing accommodations

This information will assist us as we develop our transition plan for the summer.

Housing and Residence Life will review requests for extensions and summer housing on a case by case basis and based on health and safety guidance we receive from state or local agencies. 

For students requesting extensions and summer housing, please be aware that:

  • There are additional housing fees associated with residing in housing past the current contract term ($36.66 per day, $256.88 per week).
  • Summer housing will be located in Phase II and East side based on the number of residents who apply.

If you will be facing housing insecurity or have questions about food and housing security issues, please contact the Office of the Dean of Students at deanofstudents@calstatela.edu.

Students who are interested in applying for emergency housing support can do so by filling out an Emergency Housing application.

Students who are essential employees: If you need to stay over the summer because of your job as an essential worker, you will need to upload a letter from your supervisor with the dates of your summer employment along with your survey.

Please contact the Housing office at askhousing@calstatela.edu with any questions.

 

Message from the President Regarding the Class of 2020

May 6, 2020

Dear Class of 2020:

This is a momentous time in your life. Soon you will become a graduate of Cal State LA. I hope you feel a sense of pride, accomplishment, and joy. This wonderful achievement merits celebration and recognition. We’ve spent a lot of time discussing how to hold a celebration in the midst of a pandemic, and we’ve kept you and your family at the forefront of our thoughts.

Given the restrictions in place because of COVID-19, Cal State LA plans to schedule Commencement 2020 for a later time when we can gather safely and in accordance with public health orders. We will determine the date and the parameters of the event based on the guidance of public health officials. For updates, please visit the Commencement website.

This is still a very special time for you and your family and we want to acknowledge it. Later this month, we will publish our Class of 2020 Recognition website. This website will include short video messages to the Class of 2020 from me, the deans of the colleges, and CSU Chancellor Timothy P. White. Your name and the degree you have earned will be featured on the website. Please keep in mind that this website is not a substitute for Commencement; this is an addition. We will let you know when the website goes live. The colleges may also host smaller presentations that feature your achievements. Again, these are not substitutes for Commencement. Lastly, you’ll also see graduate recognition on our social media platforms this month and we invite you to take part.  

The COVID-19 pandemic has cast a shadow over so much of our lives, but it cannot rob you, the Class of 2020, of your success. In your resilience and determination, you have demonstrated what it means to be a Golden Eagle.

I wish you well as you finish your classes and begin preparing for finals. Please be safe and let’s continue to take care of each other.

Sincerely,

William A. Covino
President

 

Message from the President Regarding CARES Act Funding

April 30, 2020

Dear Golden Eagles:

I am pleased to share some good news regarding the Coronavirus Aid, Relief, and Economic Security (CARES) Act: Cal State LA has now received and is preparing to distribute the allocation earmarked for students. Soon you will receive funds that you can use to cover expenses related to the coronavirus. This may include food, housing, course materials, technology, health care, child-care expenses, and other priorities.

Within the Cal State LA community, students will receive varying amounts of assistance. Grants are based on each student’s financial need as reflected in financial aid documents. Most students, regardless of need or financial aid award, will receive a baseline amount of assistance and will not need to complete an application to receive the funds. They will be sent automatically. Those students who have set up a direct deposit account in GET will receive the funds via direct deposit. Other students will receive a check via U.S. mail.

Students who receive an automatic CARES Act grant or who are not eligible for financial aid, and still face need, may apply for a CARES Act emergency grant. To be considered for additional funding, students must complete and submit a CARES Act emergency grant application by May 11.

We believe that this is an equity-based approach to distribution that reflects our desire to assist all students, yet recognizes that we must consider a student’s individual needs. 

Students, I am proud of you for being resilient and committed to your educational goals. Even in the face of the massive changes taking place in our nation and the world, you have remained in school working toward your degree and preparing for a brighter future. Cal State LA pledges to work with you and to continue to look for new ways to help you reach your goals.

For more information, please visit the Cal State LA CSU Cares Program webpage.

Sincerely,

William A. Covino

President

 

Message to Employees from the Chancellor

April 29, 2020

Dear Faculty and Staff:

Please read this message from Chancellor Timothy P. White.

William A. Covino
President

 

Message from the President

April 27, 2020

Dear Golden Eagle Family:

As we close out our first month of alternative instruction, I hope you are as proud of yourselves as I am of you. I know the past several weeks have not been easy, but our community has come together to respond to this crisis. The University pivoted (swifter than anyone imagined possible) and moved to alternative instruction and remote work as the pandemic spread. During this transition, I’ve seen your compassion and care, your ingenuity and creativity, and I am humbled by all I’ve witnessed.

Our faculty have done a remarkable job of responding to the crisis, maintaining their role as educators, mentors, and advocates for students even as the world changed drastically. Our faculty cares deeply for our students and the larger community. This concern is driving innovation in the virtual classroom and in research and scholarship. Through our nationally renowned Center for Effective Teaching and Learning we are equipping faculty to thrive in the world of remote teaching so our students will continue to excel. In an article posted on the University’s homepage, we featured CBE and ECST faculty, students, and staff who are using AI and Big Data to help in the fight against COVID-19. These innovations exemplify the civic-minded contributions public universities make during a time of crisis.    

A small number of staff remain working on campus to ensure that critical functions continue. This group of staff includes those in Student Life who are working expeditiously to meet the wave of emergency needs now facing our students; the staff in the Office of Admissions and Recruitment who are preparing for the new class of first-year and transfer students; and staff in Payroll, Human Resources, and the Cashier’s Office. Our on-campus staff also includes the custodians, groundskeepers, and a small cadre of food service workers who are maintaining a healthy environment on campus. And our Department of Public Safety is still hard at work, keeping the University safe and secure. We appreciate the continued presence of these staff, those who are working in other offices on campus, and those who are working remotely.   

I want our students to know that whether our faculty and staff are working at home or on campus, Cal State LA remains committed to you and your success. At this difficult time, that means understanding that your needs and those of your families have changed. We are always concerned about whether our students have housing, food, and access to the resources they need to succeed, but the pandemic has deepened your needs and required the University to respond in new ways. We are moving with urgency to provide emergency grants, Wi-Fi hotspots, laptops, and referrals to outside resources and virtual student services such as those provided by the Student Health Center. And as we learn the names of those who are ill because of COVID-19 or who have suffered the loss of a loved one, we are reaching out to offer assistance. Recently we announced that we will have another tool to help students in need: funding from the Coronavirus Aid, Relief, and Economic Security (CARES) Act. We’ll share more information about our CARES Act funding as it becomes available.

To the Class of 2020: I want you to know that we all recognize how important Commencement is to you and to your families. I am committed to honoring the Class of 2020 in a manner that is befitting of your achievements. I appreciate your patience as we work to determine how best to celebrate given the ever-changing constraints imposed by the pandemic. You and your families are always at the forefront of our minds as we plan. We will share plans soon.

Thank you to everyone for pulling together, and let’s keep it up. Now, more than ever, we need each other. Let’s continue to stand strong and united in the weeks and months ahead. Let’s continue to take care of each other.

Sincerely,

William A. Covino
President

 

Message from Human Resources Management Regarding Social Distancing Protocol

April 15, 2020

As part of the Los Angeles County Department of Public Health’s Safer at Home Order for the Control of COVID-19, Cal State LA has implemented the following protocols to safeguard employees and visitors. 

  • Signage has been posted at each public entrance to inform all employees and visitors to avoid entering the facility if they have a cough or fever, to maintain a minimum six-foot distance from one another, and to wear face coverings at all times.
  • Everyone who can carry out work duties from home has been directed to do so. Employees have been told to not come to work if they are sick.  All employees who are working on campus have been provided face coverings to be used, and workstations have been configured to allow social distancing.
  • Breakrooms, restrooms and common areas for employees remain open and are being cleaned and disinfected daily.  Hand sanitizing stations have been installed across campus.  Soap and water are available in all restrooms and breakrooms across campus. 

        For more information about COVID-19 please visit the campus Health Watch page.

 

Message Regarding Student Resources and Updates

April 15, 2020

Cal State LA continues to assist students who face increased needs because of the COVID-19 pandemic. We are providing the updates and information listed below to keep you informed. Please continue to check your Cal State LA email and our Health Watch webpage for pandemic developments, University messages, and links to useful information.

Wi-Fi Hotspots

A limited number of Wi-Fi hotspots are now being distributed to students who do not have access to Wi-Fi or have problems accessing the Internet at home. Please contact the Dean of Students to make an appointment if you need assistance.

Emergency Grants

Emergency grants are available for students in need. These grants may be used to cover basic necessities such as food, housing, and technology. To apply for assistance, please submit an emergency grant application form. If you have questions, please contact the Office of the Dean of Students.

CARES Act Funding

The CARES (Coronavirus Aid, Relief, and Economic Security) Act includes funding for schools, colleges, and universities. The CARES Act provides $18.95 million in emergency grants to Cal State LA students in need, as required by the U.S. Department of Education. Although additional institutional funding has been announced, allocations have not been provided.  We will provide more information as it becomes available.  

Additional Resources

The Office of the Dean of Students has also compiled a list of Student Resources on campus and in the surrounding community.

 

Message to Students Regarding Staying Connected with the Cal State LA Community

April 14, 2020

Dear Golden Eagles,

As you navigate the many challenges caused by COVID-19 and continue to focus on your studies, I wanted to share some of the many ways for you to stay connected and get support from your community at Cal State LA. 

  • Counseling and Psychological Services (CAPS) – Zoom chat with CAPS Director Jonna Fries and Counselor Rachel Gonzales on methods of strengthening self-support in challenging times, Thursday, April 16 from 10:30 a.m. – 12 p.m. Meeting ID 911-3701-2525, password: Workshop.
  • Career Development Center – virtual group advising and career workshops and online tools to support your career goals. For details, visit the Career Center website.
  • Cross Cultural Centers ­– the Gender and Sexuality, Pan African Student, Chicanx/Latinx, and Asian Pacific Islander resource centers host weekly Community Engagement Zoom Hours.
  • Xtreme Fitness – releases at-home work-out routines every Tuesday and Thursday on their Instagram account and hosts sessions with fitness instructors on Mondays and Wednesday from 1 – 1:50 p.m. on Instagram Live.
  • Glazer Family Dreamers Resource Center – virtual hangout on Zoom, Mondays from 11 a.m. – 12 p.m. Email gfdrc@calstatela.edu for details.
  • Veterans Resource Center – coffee hour for military-connected students on Thursday, April 23 at 3 p.m. Email vets@calstatela.edu for details.
  • ASI Military-Connected Student Representative – virtual hangout for military-connected students on Zoom, Tuesdays from 2 – 4 p.m., starting Tuesday, April 14. Email asivarep@calstatela.edu for details. 

During these times of physical distancing, it’s important to remember you are not alone. I hope you will take advantage of these opportunities to socially connect with your fellow students, faculty, and staff.

I would also like to remind you to complete the 2020 Census. Federal funding for hospitals, schools, fire departments, and other services in our communities is allocated based on census results. Your participation in the 2020 Census is critical to ensuring fair distribution of resources.

Take care of yourselves and stay well.

Sincerely,

Nancy Wada-McKee
Vice President for Student Life

 

Message Regarding Update on Face Coverings

April 13, 2020

Dear University Community:

We all need to continue our efforts to slow the spread of COVID-19. Recent health reports indicate that individuals with the infection can be contagious unknowingly and before the onset of symptoms. Wearing a facial covering over your nose and mouth helps protect others from possible exposure to infectious droplets produced during coughing, sneezing, and talking. Facial coverings also reduce the tendency to touch your face with unwashed hands. In light of this information, Los Angeles city and county officials have issued new orders.

All employees working on campus at Cal State LA and anyone who is present on the grounds of the University are required to wear face coverings to comply with a revised Health Order issued April 10 by the Los Angeles County Department of Public Health. The order requires individuals to use clean face coverings when they will be in contact with other people in public spaces. While healthcare workers and those whose work requires close contact with potentially ill people should wear N95 or surgical masks, members of the general public can safely wear cloth face coverings. When it is necessary to leave home or be in the presence of others, those ill with COVID-19 symptoms should use face coverings if surgical masks are not available to them.

A face covering is a material that covers the nose and mouth. It can be secured to the head with ties or straps or simply wrapped snugly around the lower face. It can be made of a variety of materials, such as cotton, silk, or linen. A face covering may be factory-made or sewn by hand or can be improvised from household items such as scarves, T-shirts, sweatshirts, or towels. It is a good idea to wash cloth face coverings frequently, at least daily. Please view the “How to Make Your Own Face Covering” video by the U.S. surgeon general.

It is important to note that face coverings are not a substitute for practicing good public health hygiene and abiding by stay-at-home orders. Our best community and individual defense against COVID-19 continues to include washing hands frequently; avoiding touching eyes, nose, and mouth with unwashed hands; avoiding being around sick people; and practicing physical distancing, especially by staying at home.

Please be assured that our collective efforts are working and continue to make a positive difference in the fight against the COVID-19 pandemic.

Thank you and take good care,

Monica Jazzabi, M.D.
Director, Student Health Center

 

Message to Students Regarding May and Summer Session Payment Plans

April 9, 2020

To all students:

The University has installment payment plans to assist students with enrolling in May and Summer Session courses. Information about the different plans can be found on the payment plan webpage.

The deadline to enroll in an installment payment plan is Wednesday, April 15. Students may enroll via the Cal State LA ePayment webpage. Payment due dates will be based on enrollment dates.

If you have questions, please call the Cashier’s Office at (323) 343-3630 or email studentfinancialservices@calstatela.edu.

Find additional information about May and Summer Sessions.

 

Message Regarding Grading Options for Spring Semester

April 7, 2020

Dear University Community:

Cal State LA is committed to lessening the impact of COVID-19 on our students. The Academic Senate has been working on ways to give students more flexibility as they approach the completion of spring semester and continue to make progress toward their degrees. To this end, we have made the following emergency grading options available to students this spring:

Undergraduate Student Grading Options for Spring 2020

Instead of traditional letter grading, undergraduate students may elect to be graded on an ABC-/NC basis, or on a Credit/No Credit basis, for any of their courses. These non-traditional grading options may apply to general education courses, courses in the major, or elective courses. Students will be able to select one of these options until May 9.

For all undergraduates who do not select non-traditional grading, any “F” grade will be changed to a grade of No Credit and will not be calculated into the GPA. No action is required; this will happen automatically.

Graduate Student Grading Options for Spring 2020

Graduate students may elect to take any of their courses on a Credit/No Credit basis instead of traditional letter grading. Grades of “B” or above will count for Credit; grades of “B-” or lower will count as No Credit. Students will be able to select this option until May 9.

Withdrawals for All Students

All students have until May 9 at midnight to withdraw from any or all of their courses. This extended deadline applies to all students, including undergraduate students, graduate students, and credential students. (There will be no emergency withdrawal period, which had been scheduled to begin April 24. Instead, students will be able to drop any course with instructor and department approval until May 9.) No additional documentation will be required aside from the electronically signed Withdrawal Petition.

More information about how to select these options will be available by Tuesday, April 14, and will be posted on the registrar’s webpage

We strongly advise students who are considering any of these options to consult with their academic advisor first. It may be best for most students to keep the traditional letter grade, especially since all “F” grades will be automatically converted to a No Credit grade. Students in many programs, including those that lead to credentials, licensures, and graduate degrees, may be best served by traditional grading.

Sincerely,

Michelle Hawley
Associate Vice President
Dean of Undergraduate Studies

 

Karin Elliott Brown
Associate Vice President
Dean of Graduate Studies

 

Message Regarding Alternative Instruction for May and Summer Sessions

April 3, 2020

Dear Students:

Cal State LA will offer all May and Summer Session courses in formats that do not require face-to-face instruction. Alternative instruction complies with public health mandates intended to prevent the spread of COVID-19, while allowing students to progress toward a degree. 

We understand that some students encountered challenges during our recent transition to alternative instruction for the spring semester. We are making adjustments designed to address those challenges. 

Here are some frequently asked questions about May and Summer Sessions:

What technology will I need for May and Summer Sessions?

At a minimum, you will need access to the Internet and a computer. You can then obtain course materials and readings, submit assignments, and participate in discussion boards. If you don’t have a web camera or microphone and your instructor utilizes Zoom for a class session or office hours, you can call in.

What assistance is available to help students access technology?

Emergency grants are available for needs such as food, housing, and technology. To apply for assistance, please submit an emergency grant application form. If you have questions, please contact the Office of the Dean of Students.

In response to the COVID-19 pandemic, some Internet providers are offering free or low-cost services to households with students and low-income families. Please note that these are services from third-party providers and not from any University department. These services are listed under Internet Access on the Information Technology Services’ webpage for IT Resources for Remote Access.

If classes do not meet face-to-face, why are class times still listed on the May and Summer Session website and in GET? 

Although classes do not meet in person, there may be times when a class meets virtually. For example, there may be Zoom meetings for lectures, discussions, or exams during scheduled class times. Therefore, please avoid registering for two classes at the same time or scheduling other events that conflict with the scheduled class meeting times.

If I have questions about May and Summer Sessions, who should I contact?

You may contact the Programs Department at the College of Professional and Global Education (PaGE) at (323) 343-4910 or by email at summersession@calstatela.edu. Programs Department staff members are currently working online due to the current COVID-19 prevention measures, but are responding via phone and email. Please include your name, phone number, and questions in your email. You can also visit the May and Summer Session website for additional information.

We would also like to remind you to visit the Office of the Dean of Students website for a list of resources on campus and in the surrounding community that can help with learning tools for alternative instruction, emergency housing, financial support, mental health, and other resources and services. 

Thank you for your patience and understanding during this rapidly evolving and uncertain time. We know it has been difficult to adjust to the new reality we are all experiencing. Cal State LA remains committed to supporting your educational goals and success.

 

Message Regarding Annex Link Lab Closure

April 2, 2020

In an effort to help prevent the spread of COVID-19, we have closed the Annex Link Open Access Lab until further notice. This action complies with public health orders and protects the health and safety of our University community.

A small number of students used the Annex Lab during the first week of alternative instruction. We have contacted each of them to help them access the technology needed to participate in their classes.

Emergency grants are available to pay for needs such as technology, food and housing. To apply for assistance, please submit an emergency grant application form. Please contact the Office of the Dean of Students if you have questions.

Some private communications companies are also providing free Internet access and other assistance. You can find a list of technology resources under Internet Access on the Information Technology Services’ webpage for IT Resources for Remote Access.

 

Message from the President and First Lady

April 1, 2020

Dear Cal State LA Community:

Debbie and I want you all to know that we’re thinking about you during this difficult time, and hoping that you stay well. Take good care of yourselves, and of one another.

Sincerely,

Bill and Debbie Covino

 

Message Regarding Spring Break and COVID-19 Case in University Community

March 30, 2020

Dear Cal State LA Community:

During spring break, I strongly urge you to abide by the stay-at-home orders issued by officials. Please practice social distancing, remain at home except to access essentials, and avoid non-essential domestic or international traveling.

We have learned that a second Cal State LA student has tested positive for COVID-19. The student has not been on campus for nearly three weeks, days before starting to experience symptoms, and has not physically been in contact with anyone in our community since that time. I have spoken to the student and determined that this case has not posed a threat of exposure to the University community. The student is self-isolating at home and is currently doing well.

The number of confirmed cases of COVID-19 in Los Angeles County and beyond is growing, suggesting the likelihood that many people have been exposed to the virus. We urge those who test positive for COVID-19 to contact the Student Health Center at (323) 343-3302. When Cal State LA learns of individuals in our community who test positive, we can offer direction and support, and assess any potential issues that may need to be addressed. We will target further outreach to those individuals who may need to take additional measures to safeguard their own health or the health of others.

Most people with COVID-19 will have a mild illness and can get better with proper home care and without needing to see a healthcare provider or be tested. Treatment includes taking fluids, resting, and taking over-the-counter medications. If you become ill with symptoms of COVID-19, please take action: 

  • Call your medical provider and follow their advice. We ask that you call the Student Health Center at (323) 343-3302. For other information and hours of operation, please visit the Student Health Center webpage. Employees should contact their healthcare provider and notify their appropriate administrator. 
  • Stay home for at least seven days after your symptoms start, and at least three days after you have recovered, whichever is longer.
  • Separate yourself from people and animals, staying at least six feet away at all times.
  • Use a separate bathroom. If this is not possible, clean the bathroom after use.
  • Do not prepare or serve food to others while you are sick.
  • Wear a mask if you do need to be around other people.
  • Cover your mouth and nose with a tissue when you cough or sneeze. Throw used tissues in a lined trashcan; immediately wash your hands.
  • Avoid sharing personal household items.
  • Clean your hands well and often.
  • Clean and disinfect all high-touch surfaces often.
  • Seek urgent medical care for serious symptoms such as difficulty breathing or inability to keep fluids down. People with life-threatening symptoms should call 911.

The Los Angeles County Department of Public Health has ordered those who have come in close contact with someone who has COVID-19 to self-quarantine. Close contact includes living in the same household, intimate partner, caregiver, or being within six feet of the ill individual for more than 10 minutes. If you have come in close contact with someone who has the coronavirus, please: 

  • Contact the Student Health Center at (323) 343-3302 if you have questions or concerns.
  • Self-quarantine for 14 days from your last exposure and monitor your health.
  • If you must leave home, please do not use public transportation and do keep distance from others.
  • Monitor for symptoms of COVID-19 including fever, cough, and shortness of breath or trouble breathing. Symptoms may also include chills, body aches, sore throat, headache, diarrhea, nausea/vomiting, and a runny nose. 

Please continue to check your campus email and the Cal State LA Health Watch webpage, which includes all updates as well as other important information.

These are stressful times for everyone, and I ask that you please be kind to yourself and others as we battle this pandemic together.

Take good care,

Monica Jazzabi, M.D.
Director, Student Health Center

 

Message Regarding Emergency Grants

March 27, 2020
 
Dear Students:
 

I want to remind you of resources that continue to be available to Cal State LA students during the COVID-19 crisis. Emergency grants are available for needs such as food, housing, and technology. To apply for assistance, please submit an emergency grant application form. If you have questions, please contact the Office of the Dean of Students. The Office of the Dean of Students has also compiled a list of Student Resources on campus and in the surrounding community.

Some private communications companies are also providing free Internet access and other assistance. You can find a list of technology resources under Internet Access on the Information Technology Services’ webpage for IT Resources for Remote Access. You can also find additional resources on our Health Watch webpage under Off-Campus Internet Access.  

As you adjust to the many changes caused by COVID-19, please remember that Cal State LA continues to support you. Please take care of yourself during the upcoming break and stay well.

Sincerely,

Nancy Wada-McKee
Vice President for Student Life

 

Confirmed COVID-19 Case in Cal State LA Community

March 27, 2020

Dear Cal State LA Community:

We have just learned that a Cal State LA student has tested positive for COVID-19. Our medical director, Dr. Monica Jazzabi, has been in touch with the student and has determined that the student’s diagnosis does not pose a risk to our campus community. The student has not been on campus for more than three weeks and has not been in physical contact with Cal State LA students, faculty, or staff since that time. The student is recovering at home in self-isolation and feeling better.

The University continues to follow the guidance of public health officials. The health of our students, faculty, and staff remains our priority. I encourage you to be diligent about social distancing, following stay at home orders, and practicing good public health hygiene. We urge those who test positive for COVID-19 to contact the Student Health Center at (323) 343-3302.

We will continue to provide you with updated information on our Health Watch webpage.

Sincerely,

Nancy Wada-McKee
Vice President for Student Life

 

Message from the President

March 26, 2020

Dear Cal State LA Community:

We continue to closely monitor Coronavirus Disease 2019 (COVID-19) developments and follow the guidance of public health officials. Each day, there is an increase in the number of individuals in the U.S. with positive test results. As the virus spreads and as testing increases, we can expect to see more confirmed cases.

We urge anyone who tests positive for COVID-19 to contact the Student Health Center at (323) 343-3302. When Cal State LA learns of individuals in our community who test positive, we can offer direction and support, and assess any potential issues that may need to be addressed. We will target outreach to those individuals who may need to take additional measures to safeguard their own health or the health of others.

If you think you have come in close contact with someone with COVID-19 (living in the same household, intimate partner, caregiver, being within six feet of the ill individual for more than 10 minutes), please take the following steps:

  • Stay informed, and use phone and technology to communicate with friends and family to avoid isolation.
  • Call your medical provider and follow their advice. We ask that you also contact the Student Health Center. For other information and hours of operation, please visit the Student Health Center webpage
  • Self-quarantine for 14 days from your last exposure and monitor your health.
  • If you must leave home, please do not use public transportation and do keep your distance from others.
  • Monitor for symptoms of COVID-19 including fever, cough, and shortness of breath or trouble breathing. Symptoms may also include chills, body aches, sore throat, headache, diarrhea, nausea/vomiting, and runny nose.

The CDC offers guidance on what to do if you are sick with, or if you have been exposed to, COVID-19.

As the pandemic continues, I encourage you to continue to practice good public health hygiene:

  • Wash your hands frequently and thoroughly.
  • Avoid touching your face with unwashed hands.
  • Cover your coughs and sneezes with tissue followed by thoroughly washing hands.
  • Routinely disinfect frequently touched items in your home.
  • Maintain physical distance from others.
  • Get plenty of rest, consume ample water, eat healthy meals, and stay physically active at home or outdoors while keeping at least six feet away from others.

I recognize that COVID-19 has introduced a heightened sense of uncertainty and fear. In our battle against the virus, adherence to public orders, good public health hygiene, and accurate information are powerful tools. We will continue to keep you updated as information becomes available. Please continue to take care of yourself and your loved ones.    

Sincerely,

William A. Covino
President

 

Off-Campus Internet Access

March 26, 2020

In response to the COVID-19 pandemic, some Internet providers are offering free or low-cost services to households with students and low-income families.

Note that these are services from third-party providers and not from any University department.

  • FCC agreement (PDF) stating that providers will waive late fees, not cutoff service for lack of payment, and open hot spots.
  • Comcast: offers free WiFi for two months to low income families plus all Xfinity hot spots are free to the public during this time.
  • Charter/Spectrum: free internet offer for two months.
  • AT&T: offers open hot spots, unlimited data to existing customers, and $10/month plans for low-income families.
  • Verizon: no special offers, but following the FCC agreement.
  • Sprint: follows FCC agreement, provides unlimited data to existing customers, and, starting March 17, will allow all handsets to enable hot-spots for 60 days at no extra charge. 
  • T-Mobile: follows FCC agreement, plus unlimited data to existing customers, and coming soon, will allow all handsets to enable hot spots for 60 days at no extra charge.

These services are also listed under Internet Access on the Information Technology Services’ webpage for IT Resources for Remote Access.

 

Remaining Secure When Online

March 25, 2020

As the University community copes with trying to live virtually while working to keep the spread of COVID-19 under control, we must continue to be diligent in making sure our online activities are secure. 

  • Avoid “Zoombombing” by locking down your Zoom events so that outsiders can’t intrude. Zoombombing is the latest threat that cybercriminals are using to disrupt virtual events by sharing shocking graphic content to attendees. See tips on securing your Zoom sessions.
  • As always, beware of email messages you aren’t expecting – virus themed phishing scams are on the rise. Cybercriminals use current situations to social engineer people into responding or reacting to messages that install malware and/or steal user credentials.
  • When doing work from home, make sure that any files you download to your personal computer are secured by setting a password with encryption. When finished with files, make sure to delete them from that device. Or better yet, store your encrypted files on OneDrive. It’s more secure to store files there instead of on a personal computer used by multiple family members.
  • Keep your software and anti-virus programs on personal devices up to date by installing patches and updates as soon as possible.
  • Review and think first before sending. Make sure your email messages don’t contain information that shouldn’t be shared with others. Review attachments and the people you’re sending messages to. Remove unnecessary attachments and consider sending to multiple recipients as a “Bcc” instead of using “To” or “Cc.”

If you have questions related to the legitimacy of any email message, immediately email the ITS Help Desk or call (323) 343-6170.

Stay safe and healthy.

 

Message from the Provost

March 23, 2020

Dear Colleagues:

Today is the start of our first week of alternative instruction, the latest step of our journey into uncharted territory. We have shifted instruction, services, and business operations—and we have done all this without the luxury of time or the stability we felt in the world before the coronavirus.

Our efforts during this crisis will help our students keep their educational dreams in sight. Their reality has dramatically changed. For a time, at least, their college experience no longer includes the classroom activities and campus life they have come to know and expect. However, it may bring a sense of normalcy and comfort to know that although the method of delivery has changed, the commitment and care remain the same. Faculty are still teaching, and advisors are still guiding. We are still Cal State LA.

I recognize that your continued presence and attention over the last few weeks have come with sacrifice. You have families—spouses, partners, parents, children, extended family—neighbors, and friends who need your time and attention. Each one of you has maintained a professionalism and a resilience that have contributed to our ability to move forward. From our faculty and advisors to our groundskeepers and custodians; from leaders in our Academic Senate to our union leaders; from our enrollment services teams to our IT professionals; from our psychological counselors to our healthcare and food service workers; and to many others—everyone has continued to give their best.

Lately we have heard the expression “we are all in this together.” These are unsettling times for everyone. We remain committed to providing for our students, taking care of our colleagues, and being good neighbors to our larger communities. This has not been a perfect or seamless transition. There are and will be challenges and rough patches. We will continue to work together to navigate these uncertainties. I am grateful to each one of you for all that you have done and continue to do. Behind the scenes and in plain view we are working together to get through these tough times—and we will. 

All my best, 

Jose A. Gomez

 

Important Student Resources During COVID-19 Crisis

March 20, 2020

To all students:

In light of the public gathering restrictions announced by Los Angeles Mayor Eric Garcetti and other government officials, students should avoid coming to the University until further notice. Essential student services can be accessed in ways that do not require in-person interactions. 

The health and safety of our University community and supporting students on their paths to graduation are our top priorities. Our actions are informed by advice and guidance from public health experts. Practicing social distancing and avoiding contact with others at Cal State LA and other public spaces can help stop the spread of COVID-19.

Below is a list of student resources and how you should receive assistance without having to come to campus:

Office for Students with Disabilities

Staff will be available to assist students through Zoom sessions or telephone consultations. To schedule an appointment, please email OSD@calstatela.edu or call (323) 343-3140 or VP: (323) 275-9052.

Student Health Center

The Student Health Center will be open Monday through Friday from 8:30 a.m. to 4:30 p.m. Please call ahead of time at (323) 343-3300 to schedule an appointment.

Counseling and Psychological Services

Counselors will be providing teletherapy. Please call (323) 343-3300 to schedule an appointment.

Office of the Dean of Students

Staff will be available to assist students. Please call (323) 343-3103 or email deanofstudents@calstatela.edu.

Center for Academic Success

You can make tutoring appointments using the same online features that have been offered previously on the Center for Academic Success website

On the morning of your appointment, you will receive an email with a Zoom link or phone number. After opening Zoom, staff will greet you in a virtual experience where they can continue to connect you with other students and a tutor in reception rooms and breakout rooms. Students and tutors can also set up lounge areas where they can interact and chat with other students. 

The center will also continue to offer online tutoring through NetTutor.

Smart Start

Smart Start academic coaches and PLUS Leaders will be providing their services through Zoom to help you navigate your academic courses. For information, including setting up a virtual meeting with an academic coach, please visit the Smart Start website.

University Registrar

Many self-service options are offered through the My.CalStateLA.edu portal (including GET), online transcript ordering services and other platforms. University Registrar forms are available online.

Most smartphones and tablets can photograph a page and transform forms into a scanned document. Sign, snap, and email those scanned documents to records@calstatela.edu. We will accept email approvals for the required signatures on the forms. Just include them with your form when sending.

If you must drop off documents, you can use a secure drop box located outside the Cashier’s Office (ADM 128) next to service window #2. Put all your documents in an envelope, seal it, write “Records” on the outside, and drop it off at your convenience.

You can also mail your documents to: Records Office, California State University, Los Angeles, 5151 State University Drive, Los Angeles, CA 90032.

Financial Aid

For financial aid advising, please complete an advising request form. An advisor will respond to your request via email. Forms for financial aid and scholarships can be accessed via the financial aid webpage. The financial aid office can be reached at (323) 343-6260.

Documents can be mailed to: Center for Student Financial Aid, Student Affairs Building - Room 124 (SA-124), California State University, Los Angeles, 5151 State University Drive, Los Angeles, CA 90032.

If you must drop off documents, you can use a secure drop box located outside the Cashier’s Office (ADM 128) next to service window #2. Put all your documents in an envelope, seal it, and drop it off at your convenience.

Student and Financial Service Centers

You can make payments online by visiting the Cashier’s Office website.

If you need to drop off paperwork, please leave it in the secure box to the left of the window. You can also mail payments to: Cashier’s Office, Administration Building, Room 128, California State University, Los Angeles, 5151 State University Drive, Los Angeles, CA 90032.

You can call the Cashier’s Office at (323) 343-3630 or email studentfinancialservices@calstatela.edu. For student loans, call (323) 343-5357 and for the Service Center call (323) 343-5430 or email servicecenter@calstatela.edu. For additional information, check the Student and Finance Service Centers website.

Office of Graduate Studies and Graduate Resource Center

Staff will be available for consultation via telephone, email and Zoom. General questions can be sent to gradstudies@calstatela.edu.

Requests for appointments with thesis reviewers and writing consultants can be sent to GRC@calstatela.edu. Please note in the subject line “Thesis Reviewer Appt” or “Writing Consultant Appt.”

 

Message from Housing and Residence Life

March 20, 2020

The current guidance from the Governor regarding health and safety during the Covid-19 pandemic requires us to have residents move home as quickly as possible. Only students who rely on Housing and Residence Life as their primary residence (i.e. international students, Guardian Scholars) will receive an exception to remain. All other students must move out by Monday, March 23, 2020, using an Express Checkout envelope located at the Housing Office.

To facilitate your move, you may elect to leave belongings behind and take what you need for the duration of the semester. We will lock premises and schedule a move out date with you before May 16, 2020. However, it is best if you are able to completely move out at this time.  Additional instructions will be sent to your Cal State LA email.

Because your contract will be canceled, you will receive a prorated reimbursement of rent and meal plan (if applicable). This means that the sooner you move out, the greater the refund. Students who return keys and move out by Monday, March 23, 2020 will receive refunds effective March 20, 2020.

For example, if you were in a double space in Phase I or II, the refund effective today, March 20, would be $2126.28.

If you need to remain on campus, please complete this survey.  We will review requests to stay and confirm via an email response. If approved to stay, guests will not be allowed to minimize exposure that can affect the health and safety of our community. It is also likely that you will move to another apartment to consolidate the community for safety purposes.

Housing and Residence Life will continue its operation in order to support residents who need to stay. Hours of operation will be modified, but staff will be available to address emergency and safety concerns.

At this time, the dining common will continue to provide meals through the end of the semester, including spring break, with to-go service only, beginning Saturday, March 21, 2020.

Current Dining Hours:

Breakfast:                         9:00 a.m. - 11:00 a.m.

Lunch:                            11:30 a.m. - 2:00 p.m.

Dinner:                             5:00 p.m. - 7:00 p.m.

Brunch (Sat & Sun):           9:00 a.m. -2:00 p.m.

Dinner (Sunday):               5:00 p.m. -7:00 p.m.

Please remember that campus services such as the Student Health Center, Counseling and Psychological Services, Food Pantry and other resources will continue operations, though most departments will be conducting business through virtual methods and by telephone.

Room Selection will continue for the next academic year. We will continue to communicate information through your Cal State LA email account and extend deadlines to accommodate the current challenges.

Please continue to use the Cal State LA Health Watch website for the latest updates, especially as it relates to our campus. Following recommendations from the California Department of Public Health, Cal State LA, and Housing and Residence Life, please continue to practice social distancing as a precaution for avoiding infection.

Stay well and thank you for your patience as we work together to support a healthy community.

Please contact the Housing Office at Askhousing@calstatela.edu or call (323) 343-4800.

Thank you for your patience and please continue to check your Cal State LA email for messages and updates.

Housing and Residence Life

 

Alternative Instruction Extended Through Spring

March 19, 2020

Dear Cal State LA Family:

Last week we announced that alternative instruction would begin on March 20 and continue until April 24. Since then, several COVID-19 developments have taken place that require us to re-evaluate our plan.

We have decided to extend alternative instruction through the end of the spring semester. Students will continue to receive instruction that does not require face-to-face interactions. 

Extending alternative instruction will enable students to proceed with their studies and progress toward a degree without further disruption.

Earlier this week, the CDC advised against gatherings of more than 50 and Governor Gavin Newsom has asked those who are 65 and older, or who are particularly vulnerable to COVID-19, to remain in their homes. Officials across the state and nation have announced other actions designed to help mitigate the spread of the virus. Informed by expert advice and guidance, we continue to accelerate our transition to telework and the expansion of online services, while maintaining essential campus personnel.

Never before in my lifetime in academia has an incident so thoroughly re-written our plans for the semester. What we see taking place across the nation is without precedent and our actions are equally unparalleled. Our decisions and actions reflect public health officials’ best knowledge about the virus and its expected trajectory, and are driven by our common dedication to the health, well-being, and academic success of our campus community.

Please continue to read all University email and visit our Health Watch webpage to learn of updates and developments. 

Thank you again for your flexibility as we work our way through this crisis. And please take care of yourselves and of each other.

Sincerely,

William A. Covino
President

 

Message Regarding Bookstore Closure

March 18, 2020

Dear University Community:

The Cal State LA University Bookstore is transitioning to online-only transactions and has closed its physical location until further notice. 

This preventative measure allows the University Bookstore to continue operations while eliminating face-to-face interactions, which aligns with public health guidance to promote social distancing to reduce transmission of COVID-19. There are no known cases of coronavirus among Cal State LA students, faculty or staff.  

Textbooks, apparel and supplies can still be ordered online from the University Bookstore

Barnes and Noble Education and VitalSource are also offering students and instructors at Cal State LA and other universities access to a catalog of free e-textbooks to assist with obtaining needed course materials for the rest of the semester. Please review the VitalSource Helps Frequently Asked Questions webpage for more information. 

For questions regarding textbook rentals and returns or online orders, please email the University Bookstore at sm670@bncollege.com

Sincerely,

Nancy Wada-McKee
Vice President for Student Life

 

Updates Regarding Cal State LA's Response to COVID-19

March 17, 2020

Dear Golden Eagle Family:

In light of the threat posed by COVID-19, and following the guidance of public health officials, Commencement 2020 will not be held this spring. This difficult decision aligns with actions being taken by other CSU campuses. In the months ahead, we will address the question of how best to acknowledge the hard work and achievement of our students and the support of their families, faculty, and staff.

I recognize that this causes disappointment, inconvenience, and further disruption. Yet, this is the most prudent action to take given the unsettling circumstances facing our nation. There are no known cases of coronavirus among our students, faculty, or staff. Over the last several days we’ve taken several other steps:

Telework

Our staff and faculty are transitioning to telework. Technology offers us the opportunity to continue operations in a way that does not increase the risk of exposure. During this crisis, we will provide services to our students and continue certain operations in a manner that significantly minimizes in-person interactions.

University Library

The University Library is closed until further notice, effective today, March 17. All Library services and access to Library resources are available remotely. The Library has created a dedicated guide (Library Resources for Alternative Instruction/Learning) to provide updates on Library operations, guidance on online/remote access, and links to Library electronic resources, and online services. You can also access this guide from the Library homepage. Students may contact Library personnel online 24/7 to help students navigate searches and use online tools for research.

Instructional Labs, Studios, and Performance Spaces

In-person instructional labs, studios, and performance spaces are closed. Students should contact their instructors for further information.

Student Services

The Student Health Center, Counseling and Psychological Services, Food Pantry, and other resources will continue operations. The University-Student Union will be closed, effective tomorrow, March 18, until further notice.

We’ve asked students living in campus housing to return to their homes if they are able to do so. This measure will help us reduce the congregating of students. We are allowing students who need to remain in campus housing to stay in their apartments.

Meals are being provided to students with meal plans in a manner that promotes social distancing.

Food Court

Eateries in the Food Court offer take-out service only. The dining area of the Food Court is closed. UAS Dining Services now offers an online ordering menu. Orders are placed online and picked up at The Spot in the Food Court.

In these uncertain times, we continue to be guided by the values and ethos that we hold as a community. I’m proud of you all for the strength of character, resilience, and dexterity you’ve displayed during this crisis. Please continue to take care of yourselves and of each other.

Sincerely,

William A. Covino
President 

 

Message Regarding Library Closure

March 16, 2020

Dear University Community,

As a preventive measure and following the guidance of public health officials, the University Library will be closed until further notice, effective Tuesday, March 17.  The Library will provide all library services and access to library resources remotely. 

The Library has created a dedicated guide (Library Resources for Alternative Instruction/Learning) to provide updates on Library operations, guidance on online/remote access and links to Library electronic resources, online services and more. You can also access this guide from the Library homepage.  

Additional updates regarding Library operations will be posted on the Library website and social media channels as they become available. The Cal State LA Health Watch webpage includes all updates as well as other important information. 

During this time, we encourage our faculty and students to utilize the Library’s electronic resources and online services as much as possible.  A network of librarians are also available online 24/7 to provide research support.  

We apologize for any inconvenience this may cause, and we thank you for your continued understanding and support.

University Library

 

Message from the Student Health Center

March 16, 2020

Dear University Community:

The Student Health Center (SHC) is closely monitoring the evolving Coronavirus Disease 2019 (COVID-19) outbreak and following the guidance of the Los Angeles County Department of Public Health. We are not aware of any known cases of COVID-19 in our University community at this time.

Symptoms of COVID-19 include fever, cough, and shortness of breath. If you become ill, please:

  • Stay home and avoid contact with others, except for seeking medical care if needed.
  • Students may seek medical care from the Student Health Center (SHC). Please call first at (323) 343-3300 before visiting the SHC. The SHC is following the guidelines of Public Health in assessing and caring for patients presenting with symptoms. For other information and hours of operation, please visit the Student Health Center webpage.
  • Employees should contact their health care provider and notify their supervisor.
  • Do not travel while sick.
  • Cover your mouth and nose with a tissue or your sleeve (not your hands) when coughing or sneezing. Throw used tissues in trash and wash your hands immediately.
  • Separate yourself from other people in your home and avoid sharing personal items.
  • Rest and drink plenty of fluids.
  • Seek urgent medical care for serious symptoms such as difficulty breathing or inability to keep fluids down.

Public Health urges the public to stay informed of the facts and take positive steps to reduce their risk. As with other respiratory illnesses, there are steps that everyone can take to reduce the spread of infection:

  • Avoid close contact with sick people.
  • Practice social distancing by avoiding non-essential travel, public gatherings, and places where large groups of people congregate and limit the gatherings of individuals at higher risk for severe illness, such as people older than 65, people with underlying health conditions, and pregnant women, to no more than 10 people.
  • Wash your hands often with soap and water for at least 20 seconds or use an alcohol-based hand sanitizer.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning agent.
  • Stay informed.

Please continue to check your campus email and the Cal State LA Health Watch webpage, which includes all updates as well as other important information.

Take Good Care,

Monica Jazzabi, M.D.
​Director, Student Health Center

 

Message from the President to Employees

March 15, 2020

Dear University Community:

Earlier today Governor Gavin Newsom asked all Californians who are 65 and older or who are particularly vulnerable to COVID-19 to remain in their homes. In line with the governor’s guidance, all Cal State LA personnel who are 65 and older or who are vulnerable to COVID-19 should contact their supervisors and stay home until further notice. The California Department of Public Health has provided examples of underlying medical conditions that place individuals at higher risk for serious illness from COVID-19.

University administrators are developing operational plans to minimize the number of personnel on campus during this crisis. Essential and mission-critical personnel will continue to serve and support our students and campus community. We will prioritize operational necessities and accommodate the needs of our colleagues and their families.

We are taking these actions as part of our continued commitment to the health and safety of our community and to promote social distancing, as advised by public health officials. The Cal State LA Health Watch webpage includes all updates as well as other important information.

Sincerely,

William A. Covino
President

 

Message from the President to Staff

March 13, 2020

Dear Colleagues:

I want to express my deep gratitude for your hard work and dedication to our students. During this rapidly changing COVID-19 outbreak, the commitment of Cal State LA staff has remained consistent. Because of you, we will continue to support our students during this crisis.

I want you to know that we are thinking about you and your well-being as we forge a path forward. With each decision we make, we consider the impact on staff and we consider your concerns. This week we announced major changes, including the cancellation of public events, a four-day cancellation of classes, and a move to alternative instruction.

Cal State LA will remain open and we will continue to take measures to keep our community safe. Following the guidance of health officials, we are implementing social distancing in a variety of ways across the University. Our enhanced deep cleaning and sanitizing of bathrooms, offices, classrooms and other spaces will continue. We continue to encourage those who are sick to remain home. Please visit our Health Watch webpage for updated information.

With the closure of schools in the Los Angeles Unified School District and other districts, you may have childcare needs. If this has happened, please coordinate your time away from campus with your appropriate administrator. We are developing plans regarding working remotely. We will keep you updated on developments. Circumstances change swiftly, requiring us to be nimble and adjust quickly. We ask that you bear with us as we navigate this new landscape.

The changes that we see taking place on campus and across the nation are unsettling. I know you are concerned about your well-being and the well-being of your family and loved ones. Please know that we are taking every measure available to us to keep you safe and to keep you informed. We value you and thank you for your contributions every day, but especially now.

Sincerely,

Bill

 

Message from the VP for Student Life to Students

March 13, 2020

Dear Students:

With so much news and so much change happening, it can be easy to miss important information. I want to make sure you know about developments that impact your lives as Cal State LA students.

For four days beginning Monday, March 16, through Thursday, March 19, all classes are canceled. Beginning March 20, alternative instruction begins.

This four-day cancellation of classes gives your professors time to prepare to teach in a way that does not require students to meet in person. This is also a good time for you to prepare for this change. Please look for communications from your instructors and follow their instructions. I suggest that you check your clutter and spam files often so you won’t miss important emails. 

There are resources available for students that may help in the transition to alternative forms of instruction such as Zoom. You can familiarize yourself with the web conferencing tool using Zoom how-to guides provided by ITS. The University has also created a webpage with links to other resources that can assist with communicating and sharing documents using other applications such as Office 365, OneDrive, and Microsoft Teams.

The University is remaining open to support you during the period of alternative instruction.

The Library

  • The University Library will remain open with reduced building hours until further notice.
  • The Library has created a dedicated guide (Library Resources for Alternative Instruction/Learning) to provide updates on Library operations, guidance on online/remote access and links to Library electronic resources, online services and more. You can also access this guide from the Library homepage. 

Advising, Tutoring, and EOP

  • All advising centers and the Center for Academic Success will meet with students by phone, Zoom, or other alternative methods. Face-to-face appointments will only take place if necessary (for example if a student needs a form signed).
  • EOP counselors will meet with students by phone or by Zoom.

OSD

  • Staff from OSD are working with students to ensure that their accommodation needs are met for courses that transition to alternative methods of delivery. Find more details in our FAQ for students. You can contact OSD at (323) 343-3140 or OSD@calstatela.edu.

On-campus housing

  • Housing and Residence Life is allowing students to remain in their apartments. We realize that some of our students may be unable to return home or rely on their apartments as their primary residence.
  • Dining services will be provided during the period of alternative instruction.  

In the days ahead, you may have other questions. Please rely on University sources for answers and accurate information. We have created an FAQ for students on the Health Watch webpage.

If you or someone you know is struggling because of challenges created by COVID-19, please reach out to Counseling and Psychological Services (CAPS) at (323) 343-3300 at the Student Health Center, which will remain open. 

One last note for now: spring break is coming soon. Although travel prices are low, we strongly urge students against non-essential international or domestic travel. Travel may increase the risk of exposure. Across the nation and the globe, things are changing very quickly in ways that make traveling more risky and uncertain.

As you consider the changes that are taking place, please remember that our goal is to keep you safe and to allow you to continue working toward your goal of earning a university degree.

Sincerely,

Nancy Wada-McKee
Vice President for Student Life

 

Message from the President Regarding Suspension of Face-to-Face Instruction

March 11, 2020

Dear University Community:

In these extraordinary times, I have considered every option available to keep our students, faculty, and staff healthy. There are no known cases of Coronavirus Disease 2019 (COVID-19) in our University community at this time. However, as a preventive measure and based on the guidance of health officials, Cal State LA is temporarily suspending face-to-face, in-person classroom instruction. We believe that this is the best course of action to take given the present circumstances.

We are encouraging faculty to transition now to alternative methods of instruction that do not require students to congregate. Local, state, and national health officials have recommended social distancing as a strategy to prevent the spread of the virus. This suspension of face-to-face instruction reflects the guidance of communicable disease experts. 

Classes Canceled March 16 -19

We are canceling classes for four days—Monday, March 16, through Thursday, March 19. During this transition period, faculty will prepare to offer alternative methods of instruction. Any faculty who are ready to move to these methods now may do so immediately. Students should watch for communications from their instructors and follow their instructions.

Alternative Instruction Begins March 20

Classes will resume on Friday, March 20, with faculty using means of instruction that do not involve face-to-face gathering. Alternative instruction will continue for four weeks through April 24. As we approach the end of this period, we will re-evaluate the situation. 

Cal State LA Will Remain Open

Cal State LA is not closing during the transition period or during the four weeks of alternative instruction. University operations and services will continue and employees will continue working. We encourage anyone who feels ill to remain home.

We will keep the library and computer labs open and available to students who lack access to technology. Student services, residence halls, and dining halls will remain open. The Student Health Center, including Counseling and Psychological Services, will continue to see students.

Public Events Canceled

Earlier this week, out of an abundance of caution, we canceled non-essential public events on campus. These events will not resume during the suspension of face-to-face classes.

Circumstances are changing rapidly. We are working through issues as they arise. I recognize the impact this decision will have on our community. It will take effort on the part of our students, faculty, and staff, but we can accomplish much by working together. I appreciate your patience and your commitment. Together, we will get through these challenging times. 

Sincerely,

William A. Covino
President

 

Message from the President Regarding Events and Travel

March 10, 2020

Dear University Community:

Although Cal State LA has no reported cases of coronavirus at this time, we continue to take measures to maintain the health of our University community.

Consistent with California Department of Public Health recommendations, we are promoting social distancing by canceling all public events effective today, March 10, through May 31, 2020. This decision covers all events and gatherings, including, but not limited to: 

  • Banquets, luncheons, receptions, dinner galas
  • Conferences and workshops
  • Sporting events, guided campus tours, performances

When possible, events may be rescheduled, or modified using technology. Event planners who have questions should visit our Health Watch webpage for more information. This decision will help us keep our community safe and allow instruction to continue. We will address the question of Commencement as the situation evolves.

Given the rapid spread of the virus globally, Cal State LA is suspending all international and non-essential domestic travel effective today, March 10, through May 31, 2020. This suspension includes all Cal State LA auxiliary organizations.

We strongly urge our community against non-essential personal travel outside of the U.S. during the upcoming spring break. Flight cancellations, border closings, and quarantines may occur, making travel and a return to the U.S. more difficult. Please take note of Centers for Disease Control and Prevention (CDC) travel warnings

We recognize that these measures may cause inconvenience and disappointment. As this challenge evolves, we must remain nimble and ready to adjust as necessary. At this time, classes will continue as scheduled; however, we are asking faculty and students to prepare for alternative forms of instruction. 

We are acting in the best interest of students, faculty, and staff, while supporting wider public health goals. Thank you for your understanding.

Sincerely,

William A. Covino
President

 

Message to Students from the Vice President for Student Life 

March 9, 2020

Dear Students:

It is normal to feel anxious and stressed when you hear, read, or watch news about COVID-19. This is an evolving situation. I want you to know that Cal State LA is taking precautions to keep you safe and to prepare for different scenarios related to coronavirus.

We are working closely with medical experts from the Los Angeles County Department of Public Health. The department has determined that the risk to the general public is low and that there is no need to cancel classes. Faculty are receiving information on how to make course materials available to students online if circumstances change.

During these challenging times, it is important to care for your own physical and mental health and reach out in kindness to others. Here are some actions you can take that might help:

  • Manage Your Stress
    • Make time to rest. Keep a positive attitude.
  • Refer to the University for Updates and Answers to Your Concerns
    • Avoid sharing unconfirmed news, which can create unnecessary fear and panic.
  • Be Informed and Inform your Family
    • Become familiar with medical and mental health resources in your community.
  • Connect with Your Community
    • Keep in contact with family and friends and accept their help.
    • Consider an act of kindness for those affected by the situation.
  • Be Sensitive
    • Speak up in kindness when you hear false rumors or negative stereotypes that foster racism and xenophobia.
    • Encourage welcoming environments for all members of our community.

We can all do our part to help one another by following a few simple preventive actions:

  • Wash your hands often with soap and warm water for at least 20 seconds, especially after you cough or sneeze. Alcohol-based hand sanitizers are also effective.
  • Cover your nose and mouth with a tissue when you cough or sneeze, and then throw the tissue away in the trash immediately. If you don’t have a tissue, use your sleeve (not your hands).
  • Avoid shaking hands. Some people instead put their hand over their heart and smile.
  • Avoid touching your eyes, nose, or mouth with unwashed hands.
  • Avoid close contact with sick people. Practice social distancing.
  • Stay home if you are sick. Call your medical provider’s office before going in for care.
  • Clean and disinfect frequently touched objects and surfaces.
  • Maintain your immune system by getting plenty of rest and following a nutritious diet.
  • Get a flu shot if you have not done so this season.

As we noted above, staying informed is one of the best things you can do.

It is also important to check for Health Watch updates and keep an eye on your inbox for emails from the University.

All of us in Student Life are here to answer your questions or listen to your concerns. Please feel free to call us at (323) 343-3100 or visit our office in Student Affairs 108. Our hours are 8 a.m. to 6 p.m. Mondays through Thursdays, and 8 a.m. to 5 p.m. on Fridays.

Sincerely,

Nancy Wada-McKee
Vice President for Student Life

 

Message from the President to Faculty and Staff

March 9, 2020

Dear Colleagues:
 

We are continuing to monitor Coronavirus Disease 2019 (COVID-19) developments. The University is working closely with communicable disease experts from the Los Angeles County Department of Public Health (Public Health) and following their guidance. Public Health has determined that the current coronavirus risk to the general public is low.

Classes at Cal State LA are continuing as scheduled, but we urge you to be prepared for the possibility that Public Health guidance may indicate a temporary shift to non-classroom instruction utilizing online modalities.

The Center for Effective Teaching and Learning (CETL) has created a webpage on preparing online course materials. Faculty can use Canvas to share their videos, PowerPoints, and Word documents; to communicate with students; and to accept submissions of assignments and exams.

CETL holds weekly workshops to help you prepare. Consult the CETL calendar. In addition, CETL is offering a new Canvas Basic Training workshop with some sessions offered both in-person and as online webinars.  

The University has created a website with links to other resources that can assist you in communicating with students and sharing documents using such applications as Zoom, Office 365 OneDrive, and Microsoft Teams.

We realize that no single platform is the best solution for everyone. I’d ask that you employ the modalities that will work best for your students. Please begin your planning now.

We also ask that you remind your students of the steps that everyone can take to reduce the spread of infection:

  • Avoid close contact with sick people.
  • Avoid shaking hands.
  • Wash your hands often with soap and water for at least 20 seconds or use an alcohol-based hand sanitizer.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning agent.
  • Stay informed.

Symptoms of COVID-19 include fever, cough, and shortness of breath. Anyone who is ill should please:

  • Stay home and avoid contact with others, except for seeking medical care.
  • Seek medical care right away. Before you go to a doctor’s office or emergency room, call ahead and tell them about your recent travel and your symptoms.
  • Not travel while sick.
  • Cover your mouth and nose with a tissue or your sleeve (not your hands) when coughing or sneezing.

We will keep you updated as new information becomes available. Please visit our Health Watch website for links to resources and the latest information regarding coronavirus. Thank you for your commitment to our students during this difficult and rapidly changing situation.

Sincerely,

Bill

 

Enhanced Cleaning Protocols Campuswide

March 6, 2020

Dear Golden Eagle Community:

Given concerns about Coronavirus Disease 2019 (COVID-19), we are enhancing and increasing cleaning protocols across the University.

We have added four new crews to meet the need for additional cleaning of classrooms, hallways and restrooms. Crews are disinfecting and deep cleaning surfaces such as desktops, keyboards, push bars, light switches and doorknobs. This is being done with specialized equipment.

Crews are also disinfecting and deep cleaning restrooms with equipment that enables them to sanitize spaces from top to bottom.

Next week we will begin providing portable hand sanitizing units in spaces where large gatherings are taking place.

To remind our community of the importance of practicing good public health hygiene, we are displaying messages on our digital display boards on the Main Walkway and other campus areas.

There are steps that everyone can take to reduce the spread of infection:

  • Avoid close contact with sick people.
  • Wash your hands often with soap and water for at least 20 seconds or use an alcohol-based hand sanitizer.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning agent.
  • Stay informed.
  • Avoid shaking hands.

 Symptoms of COVID-19 include fever, cough and shortness of breath. If you become ill, please:

  • Stay home and avoid contact with others, except for seeking medical care.
  • Seek medical care right away. Before you go to a doctor’s office or emergency room, call ahead and tell them about your recent travel and your symptoms.
  • Do not travel while sick.
  • Cover your mouth and nose with a tissue or your sleeve (not your hands) when coughing or sneezing.

Students may seek medical care from the Student Health Center. To contact the center, please call (323) 343-3300. For other information and hours of operation, please visit the Student Health Center website.

The Employee Assistance Program has created LifeMatters, a website that offers support resources. Our password is GOEAGLES.

You can also visit the Cal State LA Health Watch website for information about COVID-19 and links to resources and FAQs.


Sincerely,

Lisa Chavez
Vice President for Administration and Chief Financial Officer

 

A Message from the President

March 4, 2020

Dear Golden Eagle Community:

This morning the Los Angeles County Board of Supervisors declared a state of emergency regarding Coronavirus Disease (COVID-19). There are now seven known cases in Los Angeles County.

At this time, the Los Angeles County Department of Public Health has determined that there is no need to cancel school, social events, or public gatherings. The department has concluded that there is no immediate threat to the general public. 

I am working with University leadership to ensure that our community is prepared for scenarios that might occur in the wake of the continued spread of the disease. We are focused on campus-wide planning and preparation designed to keep our community safe, allow instruction to continue, and ensure employees are informed of actions to take in the event of an interruption of business.

As we plan and prepare, we are following the guidance of local and national agencies. I ask that you please stay informed by reading emails and other communication regarding coronavirus. Our Health Watch webpage includes useful information. The CSU’s coronavirus webpage also offers links and updates.

When planning for spring break, be aware of the risks associated with international travel. This is a very fluid situation. Flight cancellations, border closings, and quarantines may occur. The University strongly urges our community to avoid non-essential personal travel outside of the U.S. and to take note of Centers  for Disease Control and Prevention (CDC) travel warnings

We all can help keep our community safe by practicing good hygiene, which includes avoiding contact with sick people and washing your hands often with soap and water for at least 20 seconds, or with an alcohol-based hand sanitizer.  

As we work to prevent the spread of the virus, we must also work to prevent the bigotry that can accompany fear. No one in our community should be excluded from activities because of their race, country of origin, or recent travel if they do not have symptoms of respiratory illness. No one should be ostracized.

Sincerely,

William A. Covino
President

 

Message from the Provost

March 4, 2020

Dear Faculty:
 
I know that many of you are monitoring the evolving Coronavirus Disease 2019 (COVID-19) situation and are concerned about what it may mean for our University community.  

At this time, the Los Angeles County Department of Public Health has determined that coronavirus poses no immediate threat to the general public and that no special precautions are required. Still, many faculty are wondering how we can prepare in case coronavirus or another emergency results in extended student absences and a displacement of instruction. To prepare for such a scenario, the Center for Effective Teaching and Learning (CETL) has created a webpage for faculty with suggestions on how to use Canvas to help reduce disruption to courses and continue instruction remotely.  

Faculty are highly encouraged to:

  1. Upload your syllabus to your Canvas course shell if you have not already, and make the course visible to students.
  2. Upload all course materials (videos, PowerPoints, Word docs) in your Canvas course shell so that students can access them remotely.
  3. Set up Canvas to accept submission of any assignments or final exams should this become necessary.

 
CETL is also providing suggestions for clear communication with students and has a number of current workshops that can assist with the above. The CETL calendar of workshops can be found on the CETL homepage.  Please consult also with your chair or dean as directed.
 
If you receive inquiries from students about extended absences, we encourage you to visit the faculty handbook. Please consult with your department chair and/or associate dean regarding specific incidents. Associate Vice President for Student Life and Dean of Students Jennifer Miller is an additional resource if faculty become aware of students who have been affected by coronavirus. Faculty who are personally affected should alert their department chair to arrange for coverage of classes. 
 
Our campus leadership is monitoring coronavirus developments and sharing information we receive on our Health Watch webpage
 
The University’s Pandemic Business Continuity Plan will be enacted as needed.
 
We will keep you informed as the coronavirus situation unfolds and let you know if there are any additional actions that need to be taken.
 
Sincerely,

Jose A. Gomez
Provost and Executive Vice President

 

Response to COVID-19

March 4, 2020

The information below is intended to help ensure that accurate information regarding Coronavirus Disease 2019 (COVID-19) is shared with our internal and external community should questions arise.

  • The L.A. County Department of Public Health has determined that coronavirus does not pose an immediate threat to the general public and that no special precautions are required, at this time.
  • At this time there are no reported cases of coronavirus in our University community.
  • Officials at Cal State LA are working to make sure the campus is ready for any potential direct impacts from coronavirus.
  • Groups from across the University are preparing for an array of possible scenarios, including disruptions to classes, transportation, housing, work, and travel.
  • Faculty members are receiving information on how to make course materials available to students online should classes be cancelled.
  • Our Student Health Center has been working closely with the county Department of Public Health.
  • The Department of Public Health has concluded that, at this time, there is no need to cancel University events. There are also no restrictions on public gatherings.
  • The University has created a webpage, Health Watch, where all messages about coronavirus and links to information and resources about the disease are posted. The website can be found at: www.calstatela.edu/healthwatch.
  • University leadership has sent emails to students, faculty, and staff regarding coronavirus.
  • The CSU system-wide International Programs (IP) have suspended the program in Seoul, South Korea.
  • The University is urging the community to be aware of risks associated with international travel.
  • We urge against sharing information on social media about alleged cases of coronavirus to avoid spreading misinformation and stoking fear and anxiety.

 

A Message Regarding Coronavirus

February 27, 2020

Dear University Community:
 
The Student Health Center (SHC) is closely monitoring the evolving Coronavirus Disease 2019 (COVID-19) situation and following the guidance of the Los Angeles County Department of Public Health (Public Health). While the potential for COVID-19 to spread widely is high, the individual risk depends on exposure. At this time, for the general public, the immediate health risk from the disease is considered low.
 
Public Health urges the public to stay informed of the facts and take positive steps to reduce their risk. As with other respiratory illnesses, there are steps that everyone can take to reduce the spread of infection:

  • Avoid close contact with sick people.
  • Wash your hands often with soap and water for at least 20 seconds or use an alcohol-based hand sanitizer.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning agent.
  • Stay informed.

Symptoms of COVID-19 include fever, cough, and shortness of breath. If you become ill, please:

  • Stay home and avoid contact with others, except for seeking medical care.
  • Seek medical care right away. Before you go to a doctor’s office or emergency room, call ahead and tell them about your recent travel and your symptoms.
  • Do not travel while sick.
  • Cover your mouth and nose with a tissue or your sleeve (not your hands) when coughing or sneezing.

Students may seek medical care from the SHC. To contact the Student Health Center by phone, please call (323) 343-3300. For other information and hours of operation, please visit the Student Health Center website.
 
Take Good Care,
 
Monica Jazzabi, M.D.
Director, Student Health Center

 

Coronavirus Information

January 28, 2020 

Dear University Community:

As you may know, there is a global outbreak of a respiratory infection caused by a new strain of coronavirus that originated in Wuhan City, China. Several cases have been reported in the United States, including one each in Orange and Los Angeles counties involving travelers from Wuhan, China. The Los Angeles County Department of Public Health (Public Health) is working to identify persons who may have had close contact with the ill individual in L.A. County. There is currently no evidence of person-to-person transmission in L.A. County. The risk of transmission of coronavirus in the county remains low, based on current information.

Symptoms of the novel coronavirus illness include fever, cough and shortness of breath or difficulty breathing. Coronavirus is most commonly spread by coughing, sneezing and close personal contact, such as touching or shaking hands, or touching an object or surface with the virus on it, then touching your mouth, nose or eyes before washing your hands. There is currently no specific treatment or vaccine for illness caused by the novel coronavirus.

As with other respiratory illnesses, there are steps that everyone can take to reduce the risk of getting sick:

  • Avoid contact with sick people. 
  • Wash your hands often with soap and water for at least 20 seconds or use an alcohol-based hand sanitizer. 
  • Avoid touching your face without first washing your hands.
  • Stay informed. 

Good public health hygiene is the precaution everyone needs to practice. If you or someone you know has traveled to Wuhan and feel sick, please:

  • Stay home and avoid contact with others, except for seeking medical care.
  • Seek medical care right away. Before you go to a doctor’s office or emergency room, call ahead and tell them about your recent travel and your symptoms.
  • Do not travel while sick.
  • Cover your mouth and nose with a tissue or your sleeve (not your hands) when coughing or sneezing.

Students may seek medical care from the Student Health Center (SHC). To contact the Student Health Center by phone, please call (323) 343-3300. For other information and hours of operation, please visit the Student Health Center webpage. The SHC is following the guidelines of Public Health in assessing and caring for patients presenting with symptoms. 

Public Health has determined that there is no immediate threat to the general public and people should not be excluded from activities based on their race, country of origin or recent travel if they do not have symptoms of respiratory illness.

This message will be posted on the Cal State LA Health Watch webpage. See the Public Health website for frequently asked questions and other information regarding coronavirus.

Take Good Care,

Monica Jazzabi, M.D.
​Director, Student Health Center