COVID-19 FAQ

Campus Response

 

How are classes impacted?

Because of the continuing threat posed by the pandemic, Cal State LA is delivering classes virtually for fall 2020, rather than on campus. Our planning is consistent with Chancellor Timothy P. White’s comments to the CSU Board of Trustees, and input and advice we’ve received from students, faculty, staff, and our public health partners.

Are campus operations continuing?

  • To comply with public health orders, you should avoid coming to campus when possible. All Cal State LA employees, students and visitors shall conduct a health self-screening for COVID-19 symptoms before arriving at Cal State LA.
  • Essential student services can be accessed in ways that do not require in-person interactions. Please review the Fall Student Services FAQ for information about specific services. 
  • The health and safety of our University community and supporting you on your path to graduation are our top priorities. Our actions are informed by advice and guidance from public health experts. Practicing physical distancing and avoiding contact with others at Cal State LA and other public spaces can help stop the spread of COVID-19.

What protocols has Cal State LA implemented to safeguard employees and visitors?

As part of the Los Angeles County Department of Public Health’s Safer at Home Order for the Control of COVID-19, Cal State LA has implemented the following protocols to safeguard employees and visitors. 

  • Signage has been posted at each public entrance to inform all employees and visitors to avoid entering the facility if they have a cough or fever, to maintain a minimum six-foot distance from one another, and to wear face coverings at all times.
  • Everyone who can carry out work duties from home has been directed to do so. Employees have been told to not come to work if they are sick.  All employees who are working on campus have been provided face coverings to be used, and workstations have been configured to allow social distancing.
  • Breakrooms, restrooms and common areas for employees remain open and are being cleaned and disinfected daily.  Hand sanitizing stations have been installed across campus.  Soap and water are available in all restrooms and breakrooms across campus. 

Are food services available?

The dining area of the Food Court is closed. UAS Dining Services now offers an online ordering menu. Orders are placed online and picked up at The Spot in the Food Court. 

For students in on-campus housing, meals are being provided to students with meal plans in a manner that promotes physical distancing.

Is the University Bookstore open?

The Cal State LA University Bookstore is processing online-only transactions and has closed its physical location until further notice. Textbooks, apparel and supplies can still be ordered online from the University Bookstore.

For questions regarding textbook rentals and returns or online orders, please email the University Bookstore at [email protected].

Are campus events canceled?

Consistent with California Department of Public Health recommendations, Cal State LA is promoting social distancing by canceling all public events. This decision covers all events and gatherings, including, but not limited to:

  • Banquets, luncheons, receptions, dinner galas
  • Conferences and workshops
  • Guided campus tours, performances

When possible, events may be rescheduled, or modified using technology. Find information about virtual and remote access resources from Information Technology Services.

Event organizers and planners should take action to cancel their individual events, including communicating with speakers and guests, canceling room reservations and/or catering, and canceling any other related event arrangements.

Are athletic events canceled?

California Collegiate Athletic Association member institutions have determined that NCAA sport competition will not occur during the fall of 2020.

The CCAA had previously canceled the remainder of the spring 2020 athletic season, including all previously scheduled championships for the 2019-20 academic calendar. For Cal State LA, this cancellation also includes non-CCAA member sports, women's tennis and beach volleyball. The cancellation of activities includes game competitions and practices, as well as in-person recruiting, both on and off campus.

In addition, Cal State LA's fundraising golf tournament, scheduled for April 27, has been postponed and will be rescheduled at a later date.

How will this impact Commencement?

Given the restrictions in place because of COVID-19, Cal State LA plans to schedule Commencement 2020 for a later time when we can gather safely and in accordance with public health orders. We will determine the date and the parameters of the event based on the guidance of public health officials. For updates, please visit the Commencement website.

What is current guidance for travel?

The California State University Office of the Chancellor announced the CSU would be eliminating all non-essential international and domestic travel through June 30, 2021. The 23 University Presidents will have the authority to approve exceptions for travel and in-person meetings when there are compelling reasons that support the academic and co-curricular mission of the campus. Those exceptions will be granted on a very limited basis.

Please also take note of Centers for Disease Control and Prevention (CDC) travel warnings and guidance.

What if I feel that I am being treated unfairly or being discriminated against or harassed in connection with COVID-19?

Cal State LA is a welcoming and inclusive community and does not tolerate discrimination, harassment or retaliation.

Students, faculty and staff who feel they are being treated unfairly, discriminated against or harassed should contact the University Title IX Office or the Vice President for Equity, Diversity, and Inclusion.

Students may also contact the Office of the Dean of Students. The University also provides counseling services for students through Counseling and Psychological Services (CAPS).

Students

 

What if I test positive for COVID-19?

We urge any students who test positive for COVID-19 to contact the Student Health Center at (323) 343-3302.

When Cal State LA learns of individuals in our community who test positive, we can offer direction and support, and assess any potential issues that may need to be addressed. We will target outreach to those individuals who may need to take additional measures to safeguard their own health or the health of others.

The CDC offers guidance on what to do if you are sick with, or if you have been exposed to, COVID-19.

What should I do if I believe I may have been exposed to COVID-19?

If you are a student and you think you have come in close contact with someone with COVID-19 (living in the same household, intimate partner, caregiver, being within six feet of the ill individual for more than 10 minutes), please take the following steps:

  • Stay informed, and use phone and technology to communicate with friends and family to avoid isolation.
  • Call your medical provider and follow their advice. We ask that you also contact the Student Health Center at (323) 343-3302. For other information and hours of operation, please visit the Student Health Center webpage
  • Self-quarantine for 14 days from your last exposure and monitor your health.
  • If you must leave home, please do not use public transportation and do keep your distance from others.
  • Monitor for symptoms of COVID-19 including fever, cough, and shortness of breath or trouble breathing. Symptoms may also include chills, body aches, sore throat, headache, diarrhea, nausea/vomiting, and runny nose. 

The CDC offers guidance on what to do if you are sick with, or if you have been exposed to, COVID-19.

Where can I find information to help navigate the virtual fall semester?

Students: Our new Fall 2020 web hub is just for you. Find everything you need to know for the virtual fall semester—all in one place. Get support, stay connected and progress toward your degree.

Are emergency grants available?

Emergency grants of up to $500 are available on a limited basis. Please submit an emergency grant application if you need assistance.

How can I find out about CARES Act funding?

Cal State LA has distributed funding from the Coronavirus Aid, Relief, and Economic Security (CARES) Act earmarked for students. The deadline to apply for CARES Act funding in spring 2020 was May 11. Learn more on the Cares Program webpage.

Faculty/Staff

 

What if I test positive for COVID-19?

We urge any employees who test positive for COVID-19 to contact the Student Health Center at (323) 343-3302. Employees should also notify their supervisor, who should contact Human Resources Management at (323) 343-3694.

When Cal State LA learns of individuals in our community who test positive, we can offer direction and support, and assess any potential issues that may need to be addressed. We will target outreach to those individuals who may need to take additional measures to safeguard their own health or the health of others.

The CDC offers guidance on what to do if you are sick with, or if you have been exposed to, COVID-19.

What should I do if I believe I may have been exposed to COVID-19?

If you are an employee and you think you have come in close contact with someone with COVID-19 (living in the same household, intimate partner, caregiver, being within six feet of the ill individual for more than 10 minutes), please take the following steps:

  • Stay informed, and use phone and technology to communicate with friends and family to avoid isolation.
  • Call your medical provider and follow their advice. We ask that you also contact the Student Health Center at (323) 343-3302. For other information and hours of operation, please visit the Student Health Center webpage
  • Employees should also notify their supervisor, who should contact Human Resources Management at (323) 343-3694.
  • Self-quarantine for 14 days from your last exposure and monitor your health.
  • If you must leave home, please do not use public transportation and do keep your distance from others.
  • Monitor for symptoms of COVID-19 including fever, cough, and shortness of breath or trouble breathing. Symptoms may also include chills, body aches, sore throat, headache, diarrhea, nausea/vomiting, and runny nose. 

The CDC offers guidance on what to do if you are sick with, or if you have been exposed to, COVID-19.

What type of leave is available to employees for issues related to COVID-19?

The Families First Coronavirus Response Act (FFCRA) requires certain employers to provide their employees with paid sick leave and expanded family and medical leave for specified reasons related to COVID-19.

Note: The California State University FFCRA provisions provide for leave at an employee's regular rate of pay for all qualifying reasons. Please consult with your campus human resources office for details.

How is fall 2020 instruction impacted?

Because of the continuing threat posed by the pandemic, Cal State LA is delivering classes virtually for fall 2020, rather than on campus. Our planning is consistent with Chancellor Timothy P. White’s comments to the CSU Board of Trustees, and input and advice we’ve received from students, faculty, staff, and our public health partners.

What resources are available to help faculty prepare for alternative instruction?

To assist faculty in adapting their instruction to alternative modalities, the staff of the Center for Effective Teaching and Learning (CETL) is augmented by a team of Cal State LA faculty experienced in using technology such as Canvas, Zoom, and other platforms to create online instructional content.

This list of faculty peer-to-peer mentors is located on CETL’s Keep On Teaching webpage. This webpage also includes resources for preparing virtual course materials.

The University has created a website with links to other resources that can assist you in communicating with students and sharing documents using such applications as Zoom, Office 365 OneDrive, and Microsoft Teams.

We realize that no single platform is the best solution for everyone. Please employ the modalities that will work best for your students.

Faculty can use Canvas to share their videos, PowerPoints, and Word documents, to communicate with students, and to accept submissions of assignments and exams.

Please see the Faculty Guide to Supporting Academic Accommodations Online, created by the Office for Students with Disabilities.

How do I use Zoom for remote classes or for communicating while off campus?

Zoom offers access to a number of audio, video and web conferencing tools that can be used for remote classes and communicating while off campus.

Please see Cal State LA Information Technology Services' guide on Hosting Accessible Zoom Meetings.

ITS also provides step-by-step instructions on how to get started with Zoom:

For more in-depth instructions and video tutorials, visit the Zoom Help Center. You can also take the 45-minute Learning Zoom course on LinkedIn Learning, which covers how to schedule, moderate and participate in Zoom meetings.

The Center for Effective Teaching and Learning (CETL) has developed a Keep On Teaching webpage to assist faculty with preparing virtual course materials. The University has also created a webpage with links to other resources that can assist with communicating and sharing documents using other applications such as Office 365, OneDrive, and Microsoft Teams.

How can I get Internet access off campus?

What information and tips can I share with my students to help them use Zoom?

The Center for Effective Teaching and Learning has created instructions and tips that you can share with your students about using Zoom.

Helpful tips for student success while using Zoom:

  • Test your audio and video before the meeting.
  • Close other applications on your computer, especially those with pop ups.
  • Make sure you are muted when not talking.
  • Be yourself and respect others.
  • Ask questions using chat, remembering the default is to everyone.
  • Use reactions to engage with your class.
  • Think before you write.
  • Utilize the “raise your hand” feature if you want to ask a live question.
  • If prompted, you can share your screen.

To join a Zoom room:

1. Go to calstatela.zoom.us, then select “Join A Meeting” at the top of the page.

2. Enter your instructor’s meeting ID, then click “Join.”

For phone-only access to a meeting:

1. Dial one of the following numbers to join the meeting:

2. Enter your instructor’s meeting ID followed by #.

3. When prompted for a Participant ID, simply press #. (You will not need a participant ID for phone only access.)

Zoom also has mobile apps you can download in the Apple App Store and Google Play Store.

Cal State LA Information Technology Services provides step-by-step instructions on how to get started with Zoom:

For more in-depth instructions and video tutorials, visit the Zoom Help Center. You can also take the 45-minute Learning Zoom course on LinkedIn Learning, which covers how to schedule, moderate and participate in Zoom meetings.

How do I access library resources and textbooks?

As a preventive measure and following the guidance of public health officials, the University Library will be closed until further notice. The Library will provide all library services and access to library resources remotely.

The Library has created a dedicated guide (Library Resources for Alternative Instruction/Learning) to provide updates on Library operations, guidance on online/remote access and links to Library electronic resources, online services and more. You can also access this guide from the Library homepage

During this time, we encourage our faculty and students to utilize the Library’s electronic resources and online services as much as possible. A network of librarians are also available online 24/7 to provide research support.

Coronavirus Information

 

What is the 2019 novel coronavirus?

The 2019 novel coronavirus is a new respiratory disease first identified in Wuhan City, China. The name of this illness is Coronavirus Disease 2019, abbreviated as COVID-19. Diseases from coronaviruses in people typically cause mild to moderate illness, like the common cold. Some, like the SARS or MERS viruses, cause serious infections like pneumonia. COVID-19 is caused by a new coronavirus that has not previously been seen in humans.

How can I get tested for COVID-19?

Cal State LA is home to a free Los Angeles County COVID-19 testing center. The center is located in the Luckman Gallery on the Street of the Arts.

To schedule an appointment to be tested at Cal State LA, please visit the COVID-19 testing website. For all testing locations in Los Angeles County, visit the L.A. County COVID-19 testing website.

You may receive the test even if you are not experiencing symptoms. However, individuals with symptoms will receive priority consideration.

What if I test positive for COVID-19?

We urge students and employees who test positive for COVID-19 to contact the Student Health Center at (323) 343-3302. Employees should also notify their supervisor, who should contact Human Resources Management at (323) 343-3694.

When Cal State LA learns of individuals in our community who test positive, we can offer direction and support, and assess any potential issues that may need to be addressed. We will target outreach to those individuals who may need to take additional measures to safeguard their own health or the health of others.

The CDC offers guidance on what to do if you are sick with, or if you have been exposed to, COVID-19.

Are there any confirmed COVID-19 cases within the Cal State LA community?

Since March, there have been 85 COVID-19 cases among students and employees reported to Cal State LA: 54 students, 20 employees and 11 contractors. This data reflects the number of individuals who have notified the university of their diagnosis.
 
To the best of our knowledge, of the 54 students, 4 had the virus during a period of time when they were on campus or in instructional activity. Of the 20 employees with a diagnosis, 13 were on campus. The contractors were working at construction sites on campus when they were diagnosed.

What should I do if I believe I may have been exposed to COVID-19?

If you are a student or employee and you think you have come in close contact with someone with COVID-19 (living in the same household, intimate partner, caregiver, being within six feet of the ill individual for more than 10 minutes), please take the following steps:

  • Stay informed, and use phone and technology to communicate with friends and family to avoid isolation.
  • Call your medical provider and follow their advice. We ask that you also contact the Student Health Center at (323) 343-3302. For other information and hours of operation, please visit the Student Health Center webpage
  • Employees should also notify their supervisor, who should contact Human Resources Management at (323) 343-3694.
  • Self-quarantine for 14 days from your last exposure and monitor your health.
  • If you must leave home, please do not use public transportation and do keep your distance from others.
  • Monitor for symptoms of COVID-19 including fever, cough, and shortness of breath or trouble breathing. Symptoms may also include chills, body aches, sore throat, headache, diarrhea, nausea/vomiting, and runny nose. 

The CDC offers guidance on what to do if you are sick with, or if you have been exposed to, COVID-19.

What are the symptoms of COVID-19?

COVID-19 has been confirmed in people who have had no symptoms to mild symptoms to severe illness. Coronavirus symptoms can include:

  • Fever
  • Cough
  • Shortness of breath or difficulty breathing
  • Severe illness

Symptoms may also include chills, body aches, sore throat, headache, diarrhea, nausea/vomiting, and runny nose.

Symptoms are believed to develop 2-14 days after becoming infected with the virus.

What should I do if I develop COVID-19 symptoms?

Symptoms of COVID-19 include fever, cough, and shortness of breath. If you become ill, please:

  • Stay home and avoid contact with others, except for seeking medical care if needed.
  • Students may seek medical care from the Student Health Center (SHC). Please call first at (323) 343-3300 before visiting the SHC. The SHC is following the guidelines of Public Health in assessing and caring for patients presenting with symptoms. For other information and hours of operation, please visit the Student Health Center webpage.
  • Employees should contact their healthcare provider.
  • Do not travel while sick.
  • Cover your mouth and nose with a tissue or your sleeve (not your hands) when coughing or sneezing. Throw used tissues in trash and wash your hands immediately.
  • Separate yourself from other people in your home and avoid sharing personal items.
  • Rest and drink plenty of fluids.
  • Seek urgent medical care for serious symptoms such as difficulty breathing or inability to keep fluids down.

What should I do to protect myself and others against the virus?

The COVID-19 situation is rapidly evolving globally. We encourage you to stay informed through the Los Angeles County Department of Public Health, the CDC, the California Department of Public Health, and the World Health Organization.

As with other respiratory illnesses, there are steps that everyone can take to reduce the spread of infection:

  • Avoid close contact with sick people.
  • Practice social distancing by avoiding non-essential travel, public gatherings, and places where large groups of people congregate and limit the gatherings of individuals at higher risk for severe illness, such as people older than 65, people with underlying health conditions, and pregnant women, to no more than 10 people.
  • Wash your hands often with soap and water for at least 20 seconds or use an alcohol-based hand sanitizer.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning agent.
  • Stay informed.

Should I wear a face covering?

The California Department of Public Health issued new guidance June 18 requiring that Californians wear face coverings in common and public indoor spaces and outdoors when distancing is not possible. Learn more about the guidance and limited exceptions.

The city of Los Angeles and Los Angeles County have also issued orders requiring face coverings. Find additional details on the city order and the county order on face coverings.

Face coverings are an additional tool that individuals should use to help slow the spread of COVID-19 but they do not replace other physical distancing requirements.

These face coverings are not required to be medical-grade masks or N95 respirators, but can be fabric coverings, such as scarves and bandana coverings.

How is the virus spread?

Health experts are still learning how the coronavirus is spread. Based on other coronaviruses, the virus that causes COVID-19 is believed to spread through close contact (defined as about 6 feet) with an infected person. Similar to the flu, when an infected person coughs or sneezes droplets from their respiratory tract enter the air. These virus-filled droplets can enter the mouths or noses of individuals close by or land on nearby objects.

It's possible the COVID-19 virus may be spread by infected individuals before they have symptoms. It's believed infected individuals are most contagious when their symptoms are the most intense. The incubation period for COVID-19 (the time period between getting infected and when symptoms develop) is believed to be 2-14 days. Community spread (spread that includes infections among people whose infection sources are unknown) appears to be occurring in certain areas of the U.S. 

Do not assume that someone of a particular race or nationality is likely to have COVID-19; this new virus has infected people of many different races and nationalities across the entire world. No one in our community should be excluded from activities because of their race, country of origin, or recent travel if they do not have symptoms of respiratory illness. 

For additional details, read the CDC's How COVID-19 Spreads.