Student Leader Positions

Be the leader you want to see, 2021 - 2022 Student Leader Selection, Application available:January 8 @ 12 p.m. – February 14 @11:59 p.m., Info Sessions: January 6 @ 4 p.m., January 28 @ 7 p.m., January 27 @ 4 p.m., February 5 @ 3 p.m., Zoom Meeting ID: 83415540184, shorturl.at/ahHS9, Cal State LA Housing & Residence Life

INFO SESSIONS

Housing and Residence Life is excited to announce our student leader opportunities for the 2021-2022 Academic Year! Learn about these roles and how to apply at one of our information sessions.

  • January 6 at 4 p.m.
  • January 27 at 4 p.m.
  • January 28 at 7 p.m.
  • February 5 at 3 p.m.

Sign Up: Info Sessions

For questions, contact Housing and Residence Life at [email protected].

2021-2022 STUDENT LEADER DESCRIPTIONS

  • The application period opens Friday, January 8, 2020 at noon.
  • The deadline to apply is February 14 at 11:59 p.m.

Student Assistants

The Office of Housing and Residence life is seeking student employees to provide administrative support services to our housing office, residence life offices, student mail rooms, customer service desks throughout the residential, and community center. This position requires availability to work on some Saturdays in the mail room or customer service desk on a rotating basis and special events.

Appointment

Appointment is for the period of Fall Semester 2021 through Spring Semester 2022. The appointment is contingent upon completion of assigned tasks and performance evaluation. Area assignment is dependent upon department need and is subject to change.

Compensation

$14/hour pay (daytime office hours worked – 20+/week)

Employee Learning Outcomes

Student employees will be able to:

  • Identify and report concerning behaviors.
  • Demonstrate ability to critically think through a process and identify ways to make it as safe and effective as possible.
  • Utilize resources to solve problems related to the job/assist in job duties.
  • Utilize personal protective equipment (PPE) and physical distancing strategies to create a safe working environment.

Qualifications:

  • Candidates for the Student Assistant position will encounter high interaction with students and families daily and must be able to effectively communicate in person, by phone and by email.
  • Must be able to lift up to 30 lbs. Must adhere to and enforce Federal, State, County, City, California State University, and departmental policies and procedures.
  • Prior office and computer skills are preferred (Microsoft Applications and Email).
  • Hold an understanding of FERPA guidelines and confidentiality.
  • Skills desired: strong active listening, customer service, time management, multitasking, communication, team player, and ability to work effectively and efficiently in a multicultural, multiethnic environment.

Position Requirements

  • Live Scan (finger printing) clearance prior to being hired
  • Available to work Saturdays on a rotating basis and other weekend dates and evening for special events.

Job Duties and Responsibilities

  • Answer office telephone and monitor and respond to email correspondence, answer questions and direct to proper individual(s).
  • Serve as a housing tour guide to prospective students and families throughout housing complex and participate in outreach events.
  • Work with Microsoft Office (Word, Excel, Outlook Mail) and departmental data base.
  • Office responsibilities include filing, copying, typing, data entry, and other office duties as assigned.
  • Front desk responsibilities include greeting residents and guests, assisting with questions, directing office visitors to the correct location, and reporting any resident or visitor concerns to HRL staff.
  • Mail room responsibilities include greeting, sorting, logging and distribution of student and office mail in adherence with department and United States Postal Services policies and procedures.
  • Work closely with professional and student staff. Communicate clearly and effectively verbally and in written form when corresponding through email.
  • Must pay attention to detail and respond well to feedback.
  • Address needs of students and guests, including those in quarantine and isolation, including but not limited to meal deliveries, package deliveries, and virtual wellness checks.
  • Other Duties as assigned

Attendance

Student Assistants must be available for the following required meetings which will be scheduled during business hours:

  • Weekly staff meeting (day and time to be determined by supervisor)
  • One-On-One meetings with supervisor as needed
  • Development meetings (as assigned)
  • Student Assistants must fully participate in all scheduled training activities. This includes, but is not limited to:
  • Summer Training 2021: August 9 – 16
  • Spring Training 2022:  January 10 – 14

Position start dates, additional training, and meetings are subject to change and dependent upon department need. Participation in trainings, staff meetings, and duty are mandatory. All “days off” requests must be submitted to supervisor 7 days prior for review. All requests are pending supervisor’s approval. Anticipated absences during appointment must be submitted by the last day of spring training; proof of absence is required for all requests.

Apply on Handshake: Requisition Number: 4288436

Marketing Assistant: Video Content Creator

Marketing Assistants contribute to all aspects of marketing for Housing and Residence Life. The primary responsibilities of the Video Content Creator include the photography and videography needs for the department. Video Content Creator assists in the overall creation and implementation of content for the department website, YouTube channel, social media accounts, and various internal and external print and media marketing projects. The Video Content Creator will create written and visual content, write scripts, create story boards, produce, direct, film, edit print and video content, take photos, and voice overs.

Appointment

Appointment is for the period of Fall Semester 2021 through Spring Semester 2022. The appointment is contingent upon completion of assigned tasks and performance evaluation. Area assignment is dependent upon department need and is subject to change.

Compensation

$14/hour pay (daytime office hours worked: 20+/week)

Employee Learning Outcomes

Student employees will be able to:

  • Demonstrate ability to develop creative marketing ideas and strategies.
  • Utilize resources to solve problems related to their role and job duties assigned.
  • Demonstrate ability to critically think through a process and identify ways to make it as safe and effective as possible.
  • Develop experience in working independently and as a team member.
  • Utilize personal protective equipment (PPE) and physical distancing strategies to create a safe working environment.

Qualifications:

  • Must be familiar with Adobe Premiere Pro to create videos.
  • Working knowledge of Adobe Suite (Photoshop, Illustrator, InDesign), Publisher and Microsoft Office are a plus.
  • Must understand social media trends and bring ideas on how to constantly improve our platforms on Facebook, Twitter, Instagram, and YouTube.
  • Must have good oral and written communication skills, be dependable and have good attendance.
  • Skills desired: strong active listening, customer service, time management, multitasking, communication, team player, and ability to work effectively and efficiently in a multicultural, multiethnic environment.
  • Hold an understanding of FERPA guidelines and confidentiality.
  • Applicants selected to interview may be asked to submit a portfolio of content for review.

Position Requirements

  • Live Scan (finger printing) clearance prior to being hired
  • Working some Saturdays for special department or marketing events
  • Interviews: If selected for an interview, candidates are asked to create a sample marketing video. Optional: You may share an e-portfolio of your work if you have one.

Job Duties and Responsibilities:

  • Participate in all aspects of video media and marketing for Housing and Residence Life, including producing and drafting scripts for external or internal department video projects.
  • Work with Adobe Suite (Photoshop, Illustrator, InDesign), Publisher and Microsoft Office.
  • Assist with uploading and scheduling videos/bumpers onto movie streaming site and social media.
  • Assist with designing graphic images and layout for department publicity, including posters, flyers, banners, and emphasis on social media, and creating video content (for our website and social media).
  • Assist with reviewing and editing the department’s website and social media platforms.
  • Take photographs and videos at Housing and Residence life events and for special projects.
  • Project management: Establish timelines, prioritize tasks, proofreads, attention to detail and timely response to feedback. Take initiative and responsibility; think creatively and share ideas.
  • Confer with peers and supervisors to discuss and determine video production, filming, sound, and editing.
  • Proofread other content-related marketing tasks.
  • Work closely with professional and student staff. Communicate clearly and effectively verbally, in written form.
  • Other publicity duties as needed include giving housing tours to prospective students and families, update social media accounts, post marketing displays and announcements throughout the housing complex and participate in outreach events.
  • Additional duties may include covering the front desk area and mail room, answering phones and other office duties as needed.

Attendance

Marketing Assistants must be available for the following required meetings which will be scheduled during business hours:

  • Weekly staff meeting (day and time to be determined by supervisor)
  • One-On-One meetings with supervisor as needed
  • Development meetings (as assigned)
  • Marketing Assistants must fully participate in all scheduled training activities. This includes, but is not limited to:
    • Summer Training 2021: August 9 – 16
    • Spring Training 2022:  January 10 – 14

Position start dates, additional training, and meetings are subject to change and dependent upon department need.  Participation in trainings, staff meetings, and duty are mandatory. All “days off” requests must be submitted to supervisor 7 days prior for review. All requests are pending supervisor’s approval. Anticipated absences during appointment must be submitted by the last day of spring training; proof of absence is required for all requests.

Apply on Handshake: Requisition Number: 4288642

Marketing Assistant: Graphic Designer

Marketing Assistants contribute to all aspects of marketing for Housing and Residence Life. The primary responsibilities of the Graphic Designer position are the creation of departmental media and marketing needs. The position will utilize graphic designing knowledge and applied skills when drafting content for marketing materials, such as print, virtual, and social media, as well as assisting in video production and voice overs.

Appointment

Appointment is for the period of Fall Semester 2021 through Spring Semester 2022. The appointment is contingent upon completion of assigned tasks and performance evaluation. Area assignment is dependent upon department need and is subject to change.

Compensation

$14/hour pay (daytime office hours worked: 20+/week)

Employee Learning Outcomes

Student employees will be able to:

  • Demonstrate ability to develop creative marketing ideas and strategies.
  • Utilize resources to solve problems related to the job/assist in job duties.
  • Demonstrate ability to critically think through a process and identify ways to make it as safe and effective as possible.
  • Utilize personal protective equipment (PPE) and physical distancing strategies to create a safe working environment.

Qualifications

  • Must be familiar with graphic design software: Photoshop, Illustrator and/or InDesign, as well as MS Publisher, PowerPoint, Excel, and Word.
  • Must understand social media trends and bring ideas on how to constantly improve our platforms on Facebook, Twitter, Instagram, and YouTube.
  • Video experience is a plus. Must have a willingness to learning about and participating in video production. This includes working both behind the camera and hands-on with video editing software.
  • Must have good oral and written communication skills, be dependable and have good attendance.
  • Skills desired: strong active listening, customer service, time management, multitasking, communication, team player, and ability to work effectively and efficiently in a multicultural, multiethnic environment.
  • Hold an understanding of FERPA guidelines and confidentiality.

Position Requirements

  • Live Scan (finger printing) clearance prior to being hired
  • Working some Saturdays for special department or marketing events
  • Interviews: If selected for an interview, candidates are asked to create a sample marketing video. Optional: You may share an e-portfolio of your work if you have one.

Job Duties and Responsibilities

  • Participate in all aspects of marketing for Housing and Residence Life, including graphic design and drafting content for marketing materials, such as posters, flyers, banners, and social media, as well as assisting in video production.
  • Work with Adobe Suite (Photoshop, Illustrator, InDesign), Publisher and Microsoft Office.
  • Take initiative and responsibility; think creatively and share ideas.
  • Confer with peers and supervisors to discuss and determine layout and design. Determine size and arrangement of artwork and copy, select style and size of type.
  • Work closely with professional and student staff. Communicate clearly and effectively verbally, in written form and with images.
  • Project management: Establishing timelines, task prioritization, proofreading, attention to detail and timely response to feedback.
  • Take photographs and videos at Housing and Residence Life events.
  • Post marketing displays and announcements throughout housing complex and participate in outreach events.
  • Other publicity duties as needed include giving housing tours to prospective students and families, update social media accounts and tabling at outreach events.
  • Additional duties may include covering the front desk area and mail room, answering phones and other office duties as needed.

Attendance

Marketing Assistants must be available for the following required meetings which will be scheduled during business hours:

  • Weekly staff meeting (day and time to be determined by supervisor)
  • One-On-One meetings with supervisor as needed
  • Development meetings (as assigned)
  • Marketing Assistants must fully participate in all scheduled training activities. This includes, but is not limited to:​
    • Summer Training 2021: August 9 – 16
    • Spring Training 2022: January 10 – 14

Position start dates, additional training, and meetings are subject to change and dependent upon department need. Participation in trainings, staff meetings, and duty are mandatory. All “days off” requests must be submitted to supervisor 7 days prior for review. All requests are pending supervisor’s approval. Anticipated absences during appointment must be submitted by the last day of spring training; proof of absence is required for all requests.

Apply on Handshake: Requisition Number: 4288629

Facilities Assistant

Housing and Residence Life is seeking student employee to assist with the housing facilities team. Housing and Residence Life consists of apartments, dormitory style rooms, laundry facilities, meeting and study spaces, lounges, dining halls, and public spaces. The Facilities Assistant will assist the Facilities Team with the day-to-day operations and administrative tasks.

Appointment

The position is for the period of Fall Semester 2021 through Spring Semester 2022. Appointment is contingent upon completion of assigned tasks and performance evaluation. Area assignment is dependent upon department need and is subject to change.

Compensation

$14/hour pay (daytime office hours worked – 20+/week)

Employee Learning Outcomes

Student employees will be able to:

  • Address needs of students in quarantine and isolation.
  • Identify and report concerning behaviors.
  • Demonstrate ability to critically think through a process and identify ways to make it as safe and effective as possible.
  • Utilize resources to solve problems related to the job/assist in job duties.
  • Utilize personal protective equipment (PPE) and physical distancing strategies to create a safe working environment.
  • Complete administrative tasks, such as maintaining data on spreadsheets, entering data/work orders into a housing database, reviewing, and organizing receipts for purchases and preparing written communications for residents.

Qualifications:

  • Must be able to effectively communicate in person, by phone, and by email.
  • Must be able to lift up to 30 lbs. Must adhere to and enforce Federal, State, County, City, California State University, and departmental policies and procedures.
  • Prior office and computer skills are preferred (Microsoft Applications and Email).
  • Hold an understanding of FERPA guidelines and confidentiality.
  • Skills desired: strong active listening, customer service, time management, multitasking, communication, team player, and ability to work effectively and efficiently in a multicultural, multiethnic environment.

Position Requirements:

  • Live Scan (finger printing) clearance prior to being hired.
  • Availability to working some Saturdays for special department events.

Job Duties and Responsibilities:

  • Assists the Housing Maintenance Mechanics with non-skilled maintenance tasks in response to work order requests submitted by residents/guests or tasks identified by housing professional staff.
  • Assist with electric meter readings, changing air conditioning filters, replacing switch plates, replacing light bulbs, repairing window blinds, securing loose towel bars, adjusting loose bedframes, and minor painting.
  • Event set-up:  Set up and remove tables, chairs, and equipment for events; reconfigure furniture layout in meeting and study rooms; reconfigure furniture in student rooms.
  • Light cleaning and carpet cleaning, empty trash and replenish paper supplies in office bathroom and kitchens, and stocking and moving inventory and supplies
  • Record keeping, inspecting rooms for damage utilizing the Apartment Condition Report; tracking and closing work orders using the StarRez system; assisting in organizing paperwork for student move-in move out.
  • Address needs of students and guests, including those in quarantine and isolation, including but not limited to meal deliveries, package deliveries, and virtual wellness checks.
  • Other duties as assigned.

Attendance

Student Assistants must be available for the following required meetings which will be scheduled during business hours:

  • Weekly staff meeting (day and time to be determined by supervisor)
  • One-On-One meetings with supervisor as needed
  • Development meetings (as assigned)
  • Student Assistants must fully participate in all scheduled training activities. This includes, but is not limited to:
    • Summer Training 2021: August 9 – 16
    • Spring Training 2022:  January 10 – 14

Apply on Handshake: Requisition Number: 4288659

Program Assistants

The primary responsibility of the Program Assistant (PA) is to develop and implement department-wide large-scale programing that shapes an environment to support academic and personal development. The PA works on a team to develop, plan, promote and execute department-wide initiatives that help to enhance the co-curricular experience for residents.

Required Qualifications

  • Must be a current Cal State LA student.
  • Must have a sophomore, junior, senior, or graduate class standing
  • GPA minimum of 2.5 Cumulative at the completion of the Spring 2021 semester and throughout the term of appointment and Graduate students must have a minimum of a 3.0 GPA. GPA will be verified at the time of offer and the beginning of each semester.
  • PAs must be enrolled as full-time students (minimum of 12 units undergrad, 8 units grad) at Cal State LA, each semester. The offer to serve as a Program Assistant will be rescinded if this is not maintained.
  • Students must be in good standing with the University and with Housing and Residence Life. Candidates must not currently be on disciplinary probation or have a concerning disciplinary record.

Position Requirements

  • Live Scan (finger printing) clearance prior to being hired.
  • TB Clearance
  • Must be available to work weekdays, nights, weekends, holidays, and when school is not in session (such as winter break and spring break) for on-call duties and other special events throughout the appointment.
  • Possible additional requirements based on the health and safety requirements due to COVID-19 at time of and throughout term of hire.
  • Requires a $100 security deposit for the apartment. This is refundable pending apartment inspection after the staff member moves out of the apartment.

Appointment

Appointment is for the period of July 26, 2021, at Noon through the closing of the residential facilities on Saturday, May 22, 2022. Program Assistants must check out of their designated apartments no later than noon on Saturday, May 22, 2022. The appointment is contingent upon completion of assigned tasks and performance evaluation. Area assignment is dependent upon department need and is subject to change.

Benefits

  • Single room in a furnished apartment and utilities
  • Meal Plan (Meals are not provided during university closures, holidays, or any day the Meal Plan is not active).

Attendance

  • PAs must be available for the following required meetings:
    • Weekly PA staff meeting (Fridays from 2-4 pm)
    • One-on-one meetings with supervisor/Resident Director
    • Committee meetings (as assigned)
  • PAs must fully participate in all scheduled training activities and major Housing and Residence Life events, whether offered in person or virtually. This includes, but is not limited to:
    • Fall 2021 Training
      • PA Move-in day is Monday, July 26, 2021 from 9a.m. – 12p.m.
      • Fall Training starts Monday, July 26, [email protected] 3p.m. – August 15, 2021.
      • Fall Training is generally 9 a.m. – 6 p.m. each day.  Resident Assistants should adjust their schedules accordingly to be available during this time period.
    • Move-In Days: August 18 - 23, 2021
    • Welcome Week Events: August 24, 2021 - August 31, 2021
    • Apartment Tours – using PA apartments as show rooms
    • Regular In-Services and Weekly Staff Meetings on Fridays 2 – 4 p.m.
    • Central Student Leadership Drive-In (a one-day conference for Residence Life Paraprofessionals)
    • Spring Preview Day/Housing Tour Day (weekend dates in April)
    • Fall Move Out Day (following finals)
    • Spring Semester Staff Training (January 18 - 20, 2022)
    • Spring Semester New Student Move-In Days (January 22, 2022)
    • EagleFest /Admitted Student Day/Preview Day – Spring Semester
    • Honors Day – Spring Semester
    • Resident Assistant Selection Process
    • Spring Madness / Who Got Game – Carnival and Basketball Tournament – Spring Semester
    • Move-Out Day (May 22, 2022)

Dates and additional training, athletic events, and programs are subject to change dependent upon the department’s needs.

Responsibilities and Job Duties

Community Development
  • Program Assistants are expected to fulfill programming requirements, including complex-wide programming assignments, as detailed in Fall Training, Meetings, and the PA Manual.
  • Program Assistants interact and build relationships with residents by developing, advertising, and implementing large scale programming in each community and across communities.
  • PAs will build and strengthen relationships with campus partners to develop complex wide large-scale programs across communities in Housing and Residence Life.
  • Provide assistance and resources for all communities in Housing and Residence life by providing campus resources through complex-wide large-scale programming.
  • Mediate conflicts within the community while on duty and during programs.
  • Maintain regular Office Hours for students each week (post 3 hours per week). Office Hours should be scheduled each week of employment volunteering except for Finals Week each semester and weeks when the University is closed.
  • PAs should monitor their email accounts and respond promptly to resident and Residence Life staff issues. A 24-hour response is expected.
  • Address needs of students and guests, including those in quarantine and isolation, including but not limited to meal deliveries, package deliveries, and virtual wellness checks.
Policy Enforcement
  • Enforce system, University, Housing, and county policies and public health guidance
  • Perform duty as scheduled:
    • Monday – Sunday
  • Perform duty hours, as scheduled. Duty shifts are scheduled on a rotational basis (including weekends, holidays, and other campus closures) and serves as point persons in emergency situations. Duty shifts are based upon operational needs.
  • PAs may be asked to assist as available in situations including but not limited to policy violations, emergencies, and lock outs.
  • Assist in enforcing University and Housing and Residence Life Policies, as well as Federal and California State Laws. This includes computing guidelines, confidentiality, alcohol policies, and FERPA compliance. PAs must also comply with these policies and guidelines.
  • Respond to behavioral issues and policy infractions that occur within the Housing community.
  • Assist with crisis intervention and emergency response when needed by utilizing training and adhering to Housing and Residence Life protocol.
  • Responsible for possession of duty items and supplies (Duty Binder, Cell Phone, Cell Phone Charger, iPad, and Master Keys).
  • Assist with mediating conflicts within the community.
  • Assist with the education and enforcement of Health and Safety guidelines provided by the University and Los Angeles Health Department.
  • Other duties as assigned.

Administrative Responsibilities

  • Perform all administrative duties as assigned (weekly reports, duty logs, programming paperwork, etc.).
  • Keep supervisor and RAs informed of resident issues brought to you.
  • Monitor phone messages, email, and mailbox regularly for communication.
  • Complete Office Hours as scheduled to assist with Housing and Residence Life administrative operations as needed. Office Hours will be scheduled each week with the exception of Finals Week each semester, Thanksgiving break, winter break or University holidays.
Ethics, Timeliness, and Confidentiality
  • PAs are always expected to maintain a high standard of ethics, including honoring, and following University and Housing and Residence Life Policies as well as student conduct expectations. RAs must be in good judicial standing with Housing and Residence Life and the University Judicial Affairs Office prior to and throughout the term of position.
  • PAs are expected to abide by the health and safety policies and practices put into place by the University and Los Angeles Department of Public Health.
  • PAs are expected to be meet deadlines as given by supervisors and be timely with sensitive important information.
  • PAs must maintain the security and confidentiality of both personal and institutional records and information as outlined by FERPA, the Appropriate Use Agreement for Student Assistants, the Acknowledgement of Mandated Reporter Status, the federal Clery Act, and any other applicable University policy.

PA Application

Resident Assistants

The primary responsibility of the Resident Assistant (RA) is to build community amongst the residents of Housing and Residence Life. Community building is accomplished through programs, social interaction, and enforcing community standards established by Housing and Residence Life and by the residents in the community.

Appointment

Appointment is for the period of July 26, 2021, at Noon through the closing of the residential facilities on May 22, 2022. RAs must check out of their designated apartments no later than noon on Saturday, May 22, 2022. The appointment is contingent upon completion of assigned tasks and performance evaluation. Area assignment is dependent upon department need and is subject to change.

Benefits

Single room in a furnished apartment and utilities

Meal plan (Meals are not provided during university closures, holidays, or any day the Meal Plan is not active).

Required Qualifications

  • Must be a current Cal State LA student
  • Must have a sophomore, junior, senior, or graduate class standing
  • GPA minimum of 2.5 Cumulative at the completion of the Spring 2021 semester and throughout the term of appointment and Graduate students must have a minimum of a 3.0 GPA. GPA will be verified at the time of offer and the beginning of each semester.
  • RAs must be enrolled as full-time students (minimum of 12 units undergrad, 8 units grad) at Cal State LA, each semester. The offer to serve as a Resident Assistant will be rescinded if this is not maintained.
  • Students must be in good standing with the University and with Housing and Residence Life. Candidates must not currently be on disciplinary probation or have a concerning disciplinary record.

Position Requirements

  • Live Scan (finger printing) clearance prior to being hired.
  • TB Clearance
  • Must be available to work weekdays, nights, weekends, holidays, and when school is not in session (such as winter break and spring break) for on-call duties and other special events throughout the appointment.
  • Possible additional requirements based on the health and safety requirements due to COVID-19 at time of and throughout term of hire.
  • Requires a $100 security deposit for the apartment. This is refundable pending apartment inspection after the staff member moves out of the apartment.

Attendance

  • RAs must be available for the following required meetings:
    • Weekly RA staff meeting (Fridays from 2-4 pm)
    • One-on-one meetings with supervisor/Resident Director
    • Committee meetings (as assigned)
  • RAs must fully participate in all scheduled training activities and major Housing and Residence Life events, whether offered in person or virtually. This includes, but is not limited to:
    • Fall 2021 Training
      • RA Move-in day is Monday, July 26, 2021 from 9 a.m. – 12 p.m.
      • Fall Training Monday, July 26, 2021 at 3p.m. – August 15, 2021.
      • Fall Training is generally 9 a.m. – 6 p.m. each day.  Resident Assistants should adjust their schedules accordingly to be available during this time period.
    • Move-In Days: August 18 - 23, 2021
    • Welcome Week Events: August 24, 2021 - August 31, 2021
    • Apartment Tours – using RA apartments as show rooms
    • Regular In-Services and Weekly Staff Meetings on Fridays 2 – 4 p.m.
    • Central Student Leadership Drive-In (a one-day conference for Residence Life Paraprofessionals)
    • Spring Preview Day/Housing Tour Day (weekend dates in April)
    • Fall Move Out Day (following finals)
    • Spring Semester Staff Training (January 18 - 20, 2022)
    • Spring Semester New Student Move-In Days (January 22, 2022)
    • EagleFest /Admitted Student Day/Preview Day – Spring Semester 2022
    • Honors Day – Spring Semester 2022
    • Resident Assistant Selection Process
    • Spring Madness / Who Got Game – Carnival and Basketball Tournament – Spring Semester 2022
    • Move-Out Day (May 22, 2022)

Dates and additional training, athletic events, and programs are subject to change dependent upon the department’s needs.

Responsibilities and Job Duties

Community Development
  • Plan, execute, and assess department-wide social and educational programs in consultation with fellow RAs and PAs. 
  • Fulfill programming requirements as set forth in the Programming Model and by the department. Initiate, plan, implement, and assess programs according to expectations. 
  • Assist in the coordination of student transition and orientation during opening meetings, town hall meetings, and Welcome Weekend. 
  • Participate in department and University initiatives. 
  • Promote community-wide and department-wide programs to residents in all residential communities. 
  • Collaborate with career staff and fellow student staff to create programs or initiatives for communities based on assessed needs. 
  • Participate and present at Central Student Leadership Drive-In conference.
  • Serve as content experts in coordination of programs and activities for staff and residents as a Programming Board.
  • Address needs of students and guests, including those in quarantine and isolation, including but not limited to meal deliveries, package deliveries, and virtual wellness checks.
Policy Enforcement
  • Enforce system, University, Housing, and county policies and public health guidance
  • Perform duty as scheduled:
  • Monday – Sunday
  • Perform duty hours, as scheduled. Duty shifts are scheduled on a rotational basis (including weekends, holidays, and other campus closures) and serves as point persons in emergency situations. Duty shifts are based upon operational needs.
  • RAs may be asked to assist as available in emergency situations.
  • Assist in enforcing University and Housing and Residence Life Policies, as well as Federal and California State Laws. This includes computing guidelines, confidentiality, alcohol policies, and FERPA compliance. RAs must also comply with these policies and guidelines.
  • Respond to behavioral issues and policy infractions that occur within the Housing community.
  • Assist with crisis intervention and emergency response when needed by utilizing training and adhering to Housing and Residence Life protocol.
  • Responsible for possession of duty items and supplies (Duty Binder, Cell Phone, Cell Phone Charger, iPad, and Master Keys).
  • Assist with mediating conflicts within the community.
  • Assist with the education and enforcement of Health and Safety guidelines provided by the University and Los Angeles Health Department.
  • Other duties as assigned.
Administrative Responsibilities
  • Complete apartment Fire, Health and Safety Inspections and Occupancy Reports in an accurate and timely manner.
  • Perform all administrative duties as assigned (weekly reports, duty logs, programming paperwork, roommate agreements).
  • Keep supervisor informed of resident issues.
  • Monitor phone messages, email, and mailbox regularly for communication.
  • Complete Office Hours as scheduled to assist with Housing and Residence Life administrative operations as needed. Office Hours will be scheduled each week with the exception of Finals Week each semester, Thanksgiving break, winter break or University holidays.
Ethics, Timeliness, and Confidentiality
  • RAs are always expected to maintain a high standard of ethics, including honoring, and following University and Housing and Residence Life Policies as well as student conduct expectations. RAs must be in good judicial standing with Housing and Residence Life and the University Judicial Affairs Office prior to and throughout the term of position.
  • RAs are expected to abide by the health and safety policies and practices put into place by the University and Los Angeles Department of Public Health.
  • RAs are expected to be meet deadlines as given by supervisors and be timely with sensitive important information.
  • RAs must maintain the security and confidentiality of both personal and institutional records and information as outlined by FERPA, the Appropriate Use Agreement for Student Assistants, the Acknowledgement of Mandated Reporter Status, the federal Clery Act, and any other applicable University policy.

RA Application

Summer Community Assistants

The Summer Community Assistant position has the primary responsibility to provide customer service, monitor safety and build community amongst the summer residents which will be comprised of both Cal State LA students and summer conference guests residing in housing during the summer. Community building is accomplished through social interaction and enforcing community standards and policies established by Housing and Residence Life. Summer Community Assistants are supervised by the Business Operations Coordinator and Summer Conference Coordinator.

Appointment

Appointment is for the period of Summer Semester, May 23, 2021 through August 21, 2021 including Spring 2021 Required Training Dates. The appointment is contingent upon completion of assigned tasks and performance evaluation contingent upon a passed student judicial screening. Area assignment is dependent upon department need and is subject to change. Appointment begins in the spring to accommodate the required training dates scheduled during the spring term. Staff does not move-in to their SCA assignment until after the completion of the spring term.

Compensation

  • Single room and utilities
  • $14/hour pay (daytime office hours worked: 20+/week)

Employee Learning Outcomes

Student employees will be able to:

  • Demonstrate ability to critically think through a process and identify ways to ensure the best service to the student or guest while considering the safety of self and others.
  • Identify and report concerning behaviors of students, conference guests, and visitors in the residential community.
  • Utilize resources to solve problems related to their role and job duties assigned.
  • Utilize personal protective equipment (PPE) and physical distancing strategies to create a safe working and living environment for themselves and others within the campus community.

Qualifications

  • Must have a sophomore, junior, senior, or graduate class standing at Cal State LA at the start of employment.
  • Undergraduate students require a minimum G.P.A. of 2.5 at the completion of Spring 2021. Graduate students require a minimum of 3.0 G.P.A. Enrollment status and G.P.A. will be verified both during the application process and at the end of the spring 2021.
  • An enthusiastic team player with an eagerness to help others.
  • A person who is self-motivated with a willingness to learn new things and meet new people.

Position Requirements:

  • Live Scan (finger printing) clearance prior to being hired.
  • TB Clearance
  • Work weekends and evening for on-call duties and other special events throughout the summer.
  • Possible additional requirements based on COVID-19 status at time of hire.
  • Requires a $100 security deposit for the apartment. This is refundable pending apartment inspection after the staff member moves out of the apartment.

Job Duties and Responsibilities

  • Builds community and interacts respectfully and positively with residents and conference guests.
  • Accesses the needs of students and conference guests and provides support and resources as needed.
  • Ensures policy adherence and enforcement
  • Performs administrative tasks associated with the Summer Conference program and front desk operations. Includes but is not limited to mail collection and distribution, key inventory, answering phones, monitoring housing email account, and customer service
  • Performs weekly tasks associated with the Summer Conference program. Includes but is not limited to assisting students and guests with move-in and move-out, linen distribution and collection, apartment condition checks, and minor facilities tasks.
  • Monitor and timely response to email inquiries and requests regarding resident and employment issues. A 24-hour response is expected when addressing an on-duty matter or follow up.
  • Address needs of students and guests, including those in quarantine and isolation, including but not limited to meal deliveries, package deliveries, and virtual wellness checks.
  • Complete other duties and responsibilities as assigned.

Ethics, Timeliness, and Confidentiality

  • SCAs are always expected to maintain a high standard of ethics, including honoring, and following University and Housing and Residence Life Policies as well as student conduct expectations. RAs must be in good judicial standing with Housing and Residence Life and the University Judicial Affairs Office prior to and throughout the term of position.
  • SCAs are expected to abide by the health and safety policies and practices put into place by the University and Los Angeles Department of Public Health.
  • SCAs are expected to be meet deadlines as given by supervisors and be timely with sensitive important information.
  • SCAs must maintain the security and confidentiality of both personal and institutional records and information as outlined by FERPA, the Appropriate Use Agreement for Student Assistants, the Acknowledgement of Mandated Reporter Status, the federal Clery Act, and any other applicable University policy.

Policy Enforcement

  • Serve as point person in emergency situations and addresses customer and student relations matters when the office is closed (duty shift). Summer Community Assistants are assigned duty shifts, on a rotating basis, and are on-call during the evening when the office is closed, weekends, holidays, and other campus closures. Summer Community Assistants are responsible for ensuring a safe community at all times and are expected to assist, as available.
  • Maintain timely and accurate communication with professional staff on an ongoing basis.
  • Will receive training on and are expected to comply with University and Housing and Residence Life policies, as well as Federal and California State Laws. This includes computing guidelines, confidentiality, alcohol education and FERPA compliance.
  • Respond to behavioral issues and policy infractions that occur within the Housing community and write and submit Incident Reports.
  • Assist with crisis intervention and emergency response when needed, utilizing training, and adhering to Housing and Residence Life protocol.
  • Maintain responsibility for duty bag, binder, cell phone, cell phone charger, laundry keys, security access and master keys.

Administrative Responsibilities

  • Keep supervisor informed of resident and community issues that are brought to them or that are observed.
  • Provide front desk customer service to Housing residents during scheduled business hours.
  • Perform all administrative duties as assigned to include but not limited to weekly reports, duty logs, key audits, work orders, apartment inspections.
  • Monitor phone messages, email, and mailbox regularly for communication.
  • Assist Summer Resident Director with apartment inspections, occupancy reports, and other summer conference and on-call related tasks.
  • Assist with mail room duties including mail receiving, sorting, package logging and distribution.
  • Assist community residents with check-in and check-out during business hours and after hours.

Attendance

  • Summer Community Assistants must be available for the following required meetings which will be scheduled during business hours:
    • Weekly staff meeting (day and time to be determined by supervisor)
    • One-On-One meetings with supervisor as needed
    • Development meetings (as assigned)
  • Summer Community Assistants must fully participate in all scheduled training activities. This includes, but is not limited to:
    • Spring Training 2021:  May 7 (orientation), May 10 - 14
    • Regular, weekly duty rotations for on call coverage (Monday – Sunday; schedules to be determined)

Position start dates, additional training, and meetings are subject to change and dependent upon department need. Participation in trainings, staff meetings, and duty are mandatory. All “days off” requests must be submitted to supervisor 7 days prior for review. All requests are pending supervisor’s approval.  Anticipated absences during appointment must be submitted by the last day of spring training; proof of absence is required for all requests.

Apply on Handshake: Requisition Number: 4288497