ECST IT Help

The College of ECST Information technology Consultants (ITC) play a critical role as liaison between Information Technology Services (ITS) and the College of ECST including students, faculty, and staff. They assist in a wide range of areas related to the use of information technology and information security. The ITC provide high-quality technical support, which includes hardware and software support of workstation operations, database support, logistical systems support and administrative automation support. They also serve as technical advisors to the College of ECST's faculty, staff, and students on software and hardware.

CLICK THE LINK BELOW FOR I.T ASSISTANCE (STUDENTS, FACULTY, AND STAFF)
http://www.calstatela.edu/ecst/itsupport

FACULTY ASSISTANCE
For ongoing, online technical support faculty can reach our ITC Team via our Virtual Helpdesk Zoom Meeting Room:

The Virtual Helpdesk Zoom Meeting Room will be staffed between 9 a.m. - 6 p.m. Monday-Friday.

Via Zoom: https://calstatela.zoom.us/j/3233434500
(Meeting ID is easy to remember, it’s the college phone number)

Via Phone: 1-669-900-6833  
Meeting ID: 3233434500
Do Not Enter participant ID, just press #

For all other I.T. support matters, faculty/staff should submit a ticket at:
http://www.calstatela.edu/ecst/itsupport

For help with Online pedagogy, techniques, Canvas, etc. Please look for emails from Jane Dong which will list ongoing online teaching tips and techniques.

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SOFTWARE: Free Software

FORMSPlotter Authorization Form

ECST ITC help