Important Please Read:
We ask that you or your students not show up at your ITC's office or call them unless it is an I.T. emergency that requires immediate attention such as you are in the middle of lecturing in class and the instructor computer or projector is not working and you are unable to conduct your class without it.
We recommend using either Firefox or Chrome web browsers. Some users may experience a blank page after clicking on the Submit a Ticket button with Internet Explorer.
Instead faculty, staff, and students should submit either an ITS or ECST I.T. support ticket. For general questions that can be answered through email, you can still send an email to your ITCs (please include all 3 ITCs in your email Fernando, Kenneth, and Yin).
In order to route your support ticket to the correct location for the fastest resolution it is important that you submit a ticket to the correct location. Please review the information provided below for where to submit your I.T. support ticket to.