Make an Appointment
Scheduling Options
Students interested in receiving mental health services can schedule an appointment through the following options:
- Call: (323) 343-3314. If no one answers, leave a message with a call-back number. CAPS staff check messages regularly during service hours and return calls.
- Email: [email protected] to request a callback. Do not include mental health or medical care information in your email.
- Virtual Office: Drop in our virtual office hours Monday – Friday, 9 a.m. to 1 p.m.
Zoom Meeting ID: 794 554 3148
- In-person Office: Stop by the 2nd floor of the Student Health Center, Monday – Thursday, 8:30 a.m.-5:30 p.m. and Fridays, 8:30 a.m.-4:30 p.m.
What to Expect
Brief Assessment
Most first-time appointments are a brief assessment with a licensed psychotherapist. This initial visit is used to:
- assess your level of risk
- clarify your reasons for seeking CAPS services, and
- determine next best steps, which can include individual counseling or support groups
Same-Day Triage
Depending on your circumstances, we may schedule a same-day triage appointment. When you speak with CAPS about your appointment, tell us if you have experienced any of the following within the last two weeks:
- thoughts of harming yourself or others
- trauma (such as sexual trauma, physical abuse, or the death of someone close to you)
- being stalked or someone being violent with you
- concern that a child is being sexually abused or neglected, an elderly or dependent person is being abused, or a Cal State LA student is suicidal or homicidal
- hallucinations (hearing voices or seeing things)
- diagnosis of a new serious illness
- discharge from a psychiatric hospitalization
