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Emergency Notification

Make an Appointment

Scheduling Options

Students interested in receiving mental health services can schedule an appointment through the following options:

  • Call: (323) 343-3314. If no one answers, leave a message with a call-back number. CAPS staff check messages regularly during service hours and return calls.
  • Email: [email protected] to request a callback. Do not include mental health or medical care information in your email.
  • Virtual Office: Drop in our virtual office hours Monday – Friday, 9 a.m. to 1 p.m.
  • In-person Office: Stop by the 2nd floor of the Student Health Center, Monday – Friday, 8:30 a.m.  4:30 p.m.

What to Expect

Brief Assessment

Most first-time appointments are a brief assessment with a licensed psychotherapist. This initial visit is used to:

  • assess your level of risk
  • clarify your reasons for seeking CAPS services, and
  • determine next best steps, which can include individual counseling or support groups

Same-Day Triage

Depending on your circumstances, we may schedule a same-day triage appointment. When you speak with CAPS about your appointment, tell us if you have experienced any of the following within the last two weeks:

  • thoughts of harming yourself or others
  • trauma (such as sexual trauma, physical abuse, or the death of someone close to you)
  • being stalked or someone being violent with you
  • concern that a child is being sexually abused or neglected, an elderly or dependent person is being abused, or a Cal State LA student is suicidal or homicidal
  • hallucinations (hearing voices or seeing things)
  • diagnosis of a new serious illness
  • discharge from a psychiatric hospitalization

Eligibility

CAPS services are available to students who are enrolled in a class with a section number that is LOWER than 80 because your tuition includes the Student Health Services Fee.

If you are taking a term off (like summer), you are eligible for CAPS services if you were enrolled in the previous term in a class that had a section number lower than 80 and pay the Student Health Services Fee for the current term. Please call 323-343-3314 to ask about the fee amount.