Are classes offered virtually?
Where can I find my class schedule?
You can review your class schedule in GET through your MyCalStateLA portal in the Student Center or under Enrollment and “My Class Schedule,” or on the GETmobile app. Learn more about GET.
Most instructors will use the University's Canvas learning management system to send emails and communicate with you about your courses. Contact your instructors if you are unsure about how to start the semester in their classes.
When is the last day to make changes to my schedule?
The deadline to make changes to your schedule (adding, dropping or exchanging classes) is February 8. Adjusting your schedule after the last day to add requires additional approvals and payment of a $25 late submission fee. Drops after this date also require approvals and will result in a W-grade posted to your official record. The Records & Enrollment website is your resource for registration information and forms.
How can I learn about using Canvas for my classes?
You can access Canvas, the University’s learning management system, through the Quick Launch links on MyCalStateLA, or at canvas.calstatela.edu. You can learn about the many features in Canvas with the Canvas Student Guide and this Canvas Overview Video for Students.
You can also download the Canvas mobile app by searching for "Canvas Student" in your mobile app store. After downloading the app, open it and select the "Find My School Button" when prompted. Start typing CalStateLA (no spaces) and select it when it appears. You'll then be asked to log in with your MyCalStateLA credentials. Find more information about the Canvas Student app:
How can I access Wi-Fi hotspots and laptop loans?
The Office of the Dean of Students has a limited number of laptops and mobile hotspots for loan to students who have a need for this technology in order to be successful in their remote learning and classwork. Sign up online for the Spring 2021 Laptop & Hotspot Loan Program.
Where can I find out what textbooks I need for my classes and how can I access them?
You can find textbooks assigned to your registered courses for the term through the Student Center in GET by clicking “Order Textbooks Online” or directly through the Cal State LA Bookstore’s Find Textbooks webpage. Your instructors will also inform you of your required textbooks in your syllabus.
You can rent or order your textbooks from the University Bookstore. The physical location is closed due to the pandemic, but staff are processing and shipping out online orders. The University Library also offers many course textbooks online and on reserve, as well as other affordable textbook options.
How can I access library resources?
The University Library is continuing to provide all library services and access to library resources virtually.
The Library has created a dedicated guide (Library Resources for Alternative Instruction/Learning) to provide updates on Library operations, guidance on online/remote access and links to Library electronic resources, online services and more. You can also access this guide from the Library homepage.
Since I shouldn't come to campus, how do I return library books or textbook rentals?
If you are in possession of physical materials from the University Library that are due for return, please do not come to campus. Keep the materials for the time being, all late fees will be waived. You may also contact the University Library service desk through email and request an extension: [email protected].
Please email [email protected] with any questions regarding bookstore textbook rentals and returns.
How can I learn more about the Zoom video-conferencing platform?
Helpful tips for student success while using Zoom from Cal State LA’s Center for Effective Teaching and Learning:
- Test your audio and video before the meeting.
- Close other applications on your computer, especially those with pop ups.
- Make sure you are muted when not talking.
- Be yourself and respect others.
- Ask questions using chat, remembering the default is to everyone.
- Use reactions to engage with your class.
- Think before you write.
- Utilize the “raise your hand” feature if you want to ask a live question.
- If prompted, you can share your screen.
To join a Zoom room:
1. Go to calstatela.zoom.us, then select “Join A Meeting” at the top of the page.
2. Enter your instructor’s meeting ID, then click “Join.”
For phone-only access to a meeting:
1. Dial one of the following numbers to join the meeting:
2. Enter your instructor’s meeting ID followed by #.
3. When prompted for a Participant ID, simply press #. (You will not need a participant ID for phone only access.)
Zoom also has mobile apps you can download in the Apple App Store and Google Play Store.
Cal State LA Information Technology Services provides step-by-step instructions on how to get started with Zoom:
- How to download and install Zoom
- How to log in to Zoom
- How to schedule a Zoom meeting
- How to start a scheduled Zoom meeting
For more in-depth instructions and video tutorials, visit the Zoom Help Center. You can also take the 45-minute Learning Zoom course on LinkedIn Learning, which covers how to schedule, moderate and participate in Zoom meetings.
The University has also created a webpage with other Remote Access Resources that can assist with communicating and sharing documents using other applications such as Office 365, OneDrive, and Microsoft Teams.
Where can I find web support if I have issues with software or logging in?
How can I access free or discounted software?
Cal State LA provides free or discounted software to eligible students, faculty and staff for use on their personal devices such as laptops or home computers. Find details about available software from ITS.
In addition, MyTools delivers software as an on-demand service to Cal State LA students, faculty and staff. MyTools provides secure access to virtual instances of commonly used software from anywhere, at any time, using a computer, laptop, tablet, or other mobile devices with an Internet connection. Learn more about MyTools.
Where can I get help with research?
The University Library provides comprehensive research guides by subject, offers helpful tips on academic writing and citations, and other information about research. You can also get direct research help by chatting online with a librarian, scheduling a Zoom appointment, or emailing a librarian with questions.
How can I access services or accommodations for my classes and other OSD resources?
Schedule an appointment or contact the Office for Students with Disabilities (OSD) by email or email your OSD counselor or support staff directly. You can find their contact information on the OSD Staff webpage. Learn more on the OSD website.