Don't Pollute! Change the Way You Commute
The Commuter Services Office provides faculty, staff, and students with an extensive Rideshare Program. The following programs are available to assist you in your commute to Cal State LA.
Metro NextGen Project
As you may know, Metro NextGen Project proposes major service changes to its existing bus service. The Metro Public Hearing Pamphlet has a list of public hearings that will run from August 19th thru August 27th at different locations. Please review the proposed bus line changes that may impact your commute to campus, and to other communities. The approved changes will take effect in December 2020. You are encouraged to voice your comments by either attending a scheduled hearing, calling or by completing the webform to participate in the NextGen Webinar.
Check out the NextGen Bus Plan video to learn more on this project.
Get around for less with the Golden Eagle U-Pass!
U-Pass Program
The Metro U-Pass is a reduced-fare transit pass, offering college students unlimited rides on any Metro system in LA County that accepts TAP, including all Metro bus and rail, as well as Foothill Silverstreak, Culver City Bus, GTrans, LA DASH, Torrance Transit, Long Beach Transit, Montebello Bus Lines, Norwalk Transit, Pasadena Transit, and Big Blue Bus.
The U-Pass is subsidized by Metro, Student Union, Cal State LA Parking & Transportation Services, and the Student Success Fee. The Summer 2020 Metro U-Pass is $125 and is valid from August 24, 2020, to January 17, 2021, a total of 21 weeks. For more information visit the Fall 2020 U-Pass Page.
NOTE:
- Students must meet the eligibility requirements at the time of purchase.
- Must have Cal State LA ID when purchasing a U-Pass.
- Students cannot possess a Cal State LA semester parking permit and a valid U-Pass concurrently.
- Metro U-Pass is not valid on Metrolink trains.
- Purchase is final – no refunds.
Remember that Metro requires all passengers to wear non-medical masks or other facial covering and maintain appropriate social distance from other passengers. In addition, Metro encourages riding only for essential trips but wants to ensure that U-Pass Students have access to necessary school, work, and other essential trips during this time.
U-Pass Eligibility Requirements
- The U-Pass program is for currently enrolled Cal State LA students.
- Students must have a Cal State LA Golden Eagle ID card.
- Students must use Metro as primary transportation to campus. Not valid on Metrolink trains.
- Students cannot own a parking permit concurrently.
- Students must Complete the Metro registration survey.
Spring 2020 U-Pass Update
Due to the challenges of COVID-19, Metro offered to extend the Spring 2020 U-Pass to cover the Summer 2020 pass period free of charge. However, the deadline to request the summer extension was June 12th.
Spring 2020 U-Pass holders that missed the deadline to extend their pass for Summer, may request any possible remaining credit for non-use of the pass to Fall 2020 or Spring 2021, or a refund can be requested by completing a Spring 2020 U-Pass Credit Claim Form. The deadline to request a credit applied to Fall 2020 is August 10, 2020. For Spring 2020 credit or a refund, the deadline is November 16, 2020.
For those that met the extension deadline, the Summer 2020 U-Pass will be valid from June 1 to August 16, 2020. Summer 2020 U-Passes need to be activated onto the bus/rail fare validator no later than June 30th
If you have any questions, please contact Cal State LA Commuter Services at [email protected] or call (323) 343-5277.
Note: The U-Pass is a Metro Transit item and is sold as a non-refundable item. As such, Transportation Services is working with Metro to develop the protocol for the calculation of any future credit or refunds for the Spring 2020 U-Pass. Due to this process, the determination of any amounts is estimated to be completed until July 30, 2020. We cannot at this time guarantee any amount or that requests can be approved.
FAQ’s
U-Pass is not valid on Metrolink. U-Pass is valid on all local Metro bus and rail, as well as Foothill Silverstreak, Culver City Bus, GTrans, LA DASH, Torrance Transit, Long Beach Transit, Montebello Bus Lines, Norwalk Transit, Pasadena Transit and Big Blue Bus.Can I use the U-Pass on Metrolink trains?
Due to our partnerships that bring you such a reduced rate, U-Pass sales are final and there can be no refunds.If I no longer need the U-Pass will I receive a refund?
Yes, you need to bring your Cal State LA student ID. If you do not bring your campus ID we cannot sell you a U-Pass.Do I need my student ID?
New for Fall 2020, U-Pass is now valid on Foothill Silverstreak (the U-Pass is not valid on any other Foothill lines). It's also accepted on Culver City Bus, GTrans, LA DASH, Torrance Transit, Long Beach Transit, Montebello Bus Lines, Norwalk Transit, Pasadena Transit, and Big Blue Bus.Can I use the U-Pass on Foothill Transit?
No, you must be present with your campus ID to purchase a U-Pass.Can I buy a U-Pass for someone else?
Enrollment must be completed to purchase a U-Pass.I will be enrolled soon in classes; can I purchase a U-Pass?
Tap your U-Pass once before you board or upon boarding. Your pass will be activated after first tap. Should it continue to not read please contact Commuter Services at (323)343-5277.What do I do if my U-Pass is not working?
No, students cannot possess a Cal State LA semester parking permit and a valid U-Pass at the same time.Can I purchase a U-Pass and a parking permit?
Go to the Transportation Service Center located in Lot 3 to report your lost U-Pass. There is a $25.00 fee to replace the first lost U-Pass. You will be charged the prorated face value for all additional lost U-Passes.What happens if I lose my U-Pass?
For more information contact Transportation Services via email or call (323) 343-5277.
Transportation Services Office
Hours and Location:
Public Safety Building
(323) 343-5277
Monday - Friday: 8am - 5pm
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