Financial Aid Disbursements and Student Refunds

Financial aid awards are calculated based on the number of enrolled units per semester.

Disbusement process begins:

  • One week before the start of each semester, and
  • Disbursements weekly thereafter.

A change in enrollment or financial aid eligibility may cause an over-award.

Financial aid disbursements are issued on the first day of each semester and weekly thereafter through the 16th week of the semester. For further information concerning anticipated disbursement dates, please refer to the Financial Aid Disbursement Schedule listed below.

The Financial Aid Office determines your financial aid eligibility and disburses financial aid funds to your student account. As defined by the U.S. Department of Education; (34 CFR 668.164(a), (b), & (d)(1) federal financial aid funds can cover the current academic year institutional charges. If you have outstanding non-institutional charges (30 day loans, WPE, etc.) or prior year charges on your Student Account, please refer to Title IV Authorization release form. Your financial aid funds will pay outstanding tuition fees, housing charges, and 30 day loans. The remaining balance of your financial aid funds will be mailed to you or direct deposited to your U.S. banking institution.

Financial aid disbursements are either mailed to the current mailing address on the student GET website or direct deposit. Please ensure that the mailing address the University has for you is correct via the GET website.

You can enroll in the Eagle Express Direct Deposit option via the GET website.

Financial Aid Disbursement Schedules

Please note: The disbursement schedule is subject to change without notice.

Federal Perkins Loan and Nursing Student Loan

Federal Perkins Loan and Nursing Student Loan Recipients must attend an Orientation, sign a promissory note, and complete a reference sheet annually. The award period begins with Fall Semester. Please contact Student Loan Services and Collection at (323) 343-3580 to make an appointment for an orientation and location. Orientation Schedule: Monday-Thursday: 10 a.m., 2 p.m. and 4 p.m.

Tuition fees, business professional program fees, and non-resident tuition fee refunds are processed automatically when a student follows the campus-established procedures and deadline dates to drop courses/units or withdraw from the University each semester. Refunds are issued in the form of a check, direct deposit to the student's bank account, or credit back to the original credit card used to process payments. All credit card payments processed via Transact (formerly CASHNet) are subject to the vendor's 2.65% non-refundable credit card processing fee. A $5.00 administrative processing fee will be withheld from all refunds unless withdrawal is the result of a campus regulation, class cancellation, or compulsory military service.

The refund policy for the California State University System is based on the California Code of Regulations, Title V, Section 41802. The procedures to drop courses/units are in the Class Schedule.

Students can enroll in direct deposit on GET to receive financial aid, tuition and fees, and housing refunds more quickly. Once enrolled in direct deposit, refunds will be electronically deposited to a valid U.S. checking or savings account after tuition fees charges, housing charges, 30-day loans, and other University charges have been paid.

Students are responsible for providing accurate banking information (routing and account numbers), updating, or canceling direct deposit. Students can verify the routing and account numbers with their banking institutions before enrolling in direct deposit. Note: before you begin direct deposit enrollment, please have your banking information readily available as the enrollment page automatically times out after 2 minutes.

Please note: 2-Step Verification is required for Direct Deposit Enrollment. Watch the this video to learn more. For questions about 2-Step verification, please call ITS at (323) 343-6170.

To enroll in direct deposit, follow the steps below:

  1. Log in to MyCalStateLA
  2. Select GET from the Quick Launch menu
  3. Select Student Center from your Student Homepage
  4. Select Enroll in Direct Deposit (under Finances)
  5. Enter your banking details
    1. Select the type of bank account (checking or savings)
    2. Enter your bank routing number – this is the 9-digit number that identifies your bank and is at the bottom left corner of your check (see illustration below)
    3. Enter your bank account number (see illustration below)
    4. Confirm by re-entering your account number.

  1. Agree to the Terms and Conditions by checking the box, then click on “Submit”.
  2. The next screen will request that you confirm the account information you provided; if correct click “OK”
  3. The next screen confirms your successful enrollment in direct deposit. Click “OK”

You’re done! Your future financial aid disbursements and student refunds will be automatically credited to the account you entered. No more waiting for paper checks or worrying about lost checks in the mail!