CAN WE ASSIST YOU? FAQs

NOTE: The Golden Eagle One Card Office Moved

If you need to get a new or a replacement Cal State LA Emeriti ID card, please note that the Golden Eagle One Card Office has moved from the Golden Eagle Building to the second floor of the Student Services Building, Room 2232. You will need to provide a copy of your letter of appointment as emeritus faculty, or provide your Employee ID number in order to obtain a card.

The ID card will have your Employee ID number, which may be requested in order to access your various benefits online.  The ID card will also allow you to use the Library with full faculty privileges.

More information about the ID card can be found on the Golden Eagle One Card Office website or by contacting the office at 323-343-6800 or [email protected].

New Virtual Parking Permits Required

One of the benefits extended to emeritus faculty by Cal State LA is complimentary parking on the campus.  Parking Services launched a new parking management system a few years ago that replaced the physical permits with virtual permits. This new system has improved and streamlined the parking permitting process by using license plate recognition technology. Thus, you no longer have a physical permit to place on your rearview mirror or dashboard.  You only need to register the vehicle that you drive to campus.

To register your vehicle in this new system, visit http://calstatela.edu/parking, scroll to the bottom of the webpage, and select the Forms icon. Click on the Emeriti Parking Registration Form and enter your vehicle information. When you click "Submit," you will automatically be in the parking virtual system. If you need assistance, please call 323-343-6118. As a reminder, emeriti are eligible to park in any unrestricted faculty/staff parking area. When parking in a disabled space, please make sure to display a valid DMV-issued placard.

As an emeritus faculty member, you retain your CalStateLA username and password, which provides access to your campus email account. In addition, you continue to have online access to the University Library’s databases and its full-text journal collection. If you have any difficulty retrieving your username and/or password, either contact your college IT staff person or call the Help Desk at 323-343-6170 for assistance.

When you receive an email notice that your password will expire by a certain date, you will need to follow the steps in the first two bullets below before the expiration date. Otherwise, your account will be locked out and you will need to follow the instructions in the third bullet below.

To change your password:

1. Go to the MyCalStateLA ID website (id.calstatela.edu) and click Change Password. If prompted, log in with your current Cal State LA email address and password.
2. On the Change Password page, enter your old password, new password and confirm your new password by entering it again into the corresponding field, and then click the Submit button.
3. Passwords on locked accounts cannot be changed online. In case of account lockout, please contact the ITS Help Desk at 323-343-6170 for assistance.

Emeritus Professors enjoy the full set of privileges from ITS available to all faculty.  This includes the use of the IT Help Desk, click here for online access, or telephone them at 323-343-6170.  Other benefits for faculty computer users, including software available for downloading to your home computer, are shown here.  Keep in mind that you will need to login to the University with your Cal State LA email account in order to utilize any of these services.

Your emeritus professor status entitles you to the full array of services offered to Cal State LA faculty.  If you visit the Library, simply show your Emeritus Faculty ID card.  If you access the Library’s website and wish to use the links to search databases, you will need to login using your Cal State LA email account.  This will unlock the full array of faculty library privileges.