After-Hours and Emergencies Care

Call 911 for All Emergencies

An Important Notice About Our Services

To support physical distancing and reduce potential exposure to students and staff during the ongoing COVID-19 pandemic, Student Health Center (SHC) hours and on-site operations are temporarily modified. 

Telehealth Services

The SHC is now offering telehealth services. Telehealth allows students to have access to remote assessment, advice, and treatment by a medical provider; counseling services by a Counseling and Psychological Services counselor; and psychiatric care.

Telehealth is provided in addition to on-site services Monday-Thursday. Only telehealth is provided on Fridays when the SHC facility is closed and on-site services are not available.

Monday-Thursday: On-site and Telehealth Services

General Service Hours

  • 8:30 a.m.-4:30 p.m.

Laboratory, Pharmacy and X-Ray Hours

  • 11:00 a.m.-4:00 p.m.

How to Obtain Services

  • To access on-site or telehealth services, please call (323) 343-3300 prior to visiting the SHC. To protect you and health center staff, the SHC will determine if an in-person visit is necessary. On-site laboratory, pharmacy, and X-ray services are available Monday-Thursday.

Friday: Telehealth Services Only

Only telehealth is provided on Fridays when the SHC facility is closed and on-site services are not available. On-site laboratory, pharmacy, and X-ray services are not available on Fridays.

General Service Hours

  • 8:30 a.m.-4:30 p.m.

How to Obtain Services

  • Please call (323) 343-3300. Follow the prompts and leave a message with a call-back number.
    • A nurse checks messages regularly during service hours and returns calls.
    • If needed, students will be connected with a medical provider, counselor, or psychiatrist.

Physical Exam, Laboratory, Pharmacy and X-ray Services

If students require an urgent physical exam, lab test or x-ray, they will be referred to a local health care facility. Please note that all charges associated with outside health care are the students’ responsibility.

For non-urgent medical issues, students will be advised to obtain services at the SHC during its on-site hours, Monday-Thursday.

  • Physical exams: 8:30 a.m.-4:30 p.m.
  • Laboratory, Pharmacy and X-Ray: 11:00 a.m.-4:00 p.m.


If necessary, prescriptions may be called in to local retail pharmacies by the on-duty medical provider or psychiatrist. Please note that all charges associated with filling outside prescriptions are the students’ responsibility.

Augmented Services are Temporarily Unavailable

The following augmented services are not available:

  • Chiropractic Clinic
  • Dental Clinic
  • Massage Therapy
  • Optometry Clinic

After-Hours and Emergencies Care

On-Campus Emergencies

The Student Health Center is NOT an emergency or urgent care facility.

  • The Student Health Center is closed weekends and all university holidays.
  • Service hours during the May, summer and winter intercessions may vary.

All medical, psychological and other campus emergencies should be immediately reported to University Police. To contact University Police:

  • Call 911
  • Call 323.343.3700 (on-campus extension 3-3700)

  • Use the closest emergency phone (blue light, non-dial, outdoor emergency phone)

24-Hour Helplines, Hotlines and Helpful Resources

Note: Please be aware that phone, tablet, computer and other device activity may be monitored. If you are a victim/survivor of dating or domestic violence, sexual violence or misconduct, stalking, or other crimes, it may be safer to obtain information using a device a perpetrator does not have potential access to. For additional information, visit or contact the National Domestic Hotline (800.799.7233 or 800.787.3224 [TTY]).

  • 1in6 Online Helpline (Support for men who have experienced sexual abuse or assault)

  • 211 LA County (Information and referrals for LA County health and human services)

    • Dial 2-1-1 (Los Angeles County, TTY accessible)
  • Baby Safe of Los Angeles County (Safely Surrendered Baby Law)

    • 877.BABY-SAFE (877.222.9723)
  • DoD Safe Helpline (Sexual Assault Support for the DoD Community)

    • 877.995.5247 | Online Helpline | App available at Google Play and Apple App Store

    • 800.662.HELP (800.662.4357) | TTY: 800.487.4889
    • Substance Abuse and Mental Health Services Administration's free, confidential substance use disorders treatment referral service.
  • LA County Child Protection Hotline

    • 800.540.4000 (calls originating within California), 213.639.4500 (calls originating outside California), TDD: 800.272.6699
  • LA County Elder Abuse Hotline

    • 877.4.R.SENIORS (877.477.3646)

After-Hours Medical Care

Important Notice: Any charges, if applicable, are the responsibility of the patient.

Los Angeles County Department of Health Services

The Los Angeles County Department of Health Services offers emergency and urgent care medical services in various locations within Los Angeles County. For locations, phone numbers, and operating hours, click on Los Angeles County Health Services.

Other Local Emergency Rooms and Urgent Care Centers

The following is a partial listing of local emergency rooms and urgent care centers:

  • Garfield Medical Center

    • 525 N. Garfield Avenue, Monterey Park, CA 91754
    • Phone: 626.573.2222 | Emergency phone: 626.307.2129
  • Monterey Park Hospital

    • 900 S. Atlantic Boulevard, Monterey Park, CA 91754
    • Phone: 626.570.9000 | Emergency phone: 626.570.5758

After-Hours Mental Health Care

If You are in Crisis

Please call 323.343.3300 to access after-hours phone support.

Additional Resources

Local Mental Health Providers

Important Notice: Any charges, if applicable, are the responsibility of the patient.

The following is a partial listing of local mental health providers. Additional providers may be found through the LA County Department of Mental Health: (800) 854-7771 and 800.662.HELP (800.662.4357) | TTY: 800.487.4889.

Care, Housing, Support, and Treatment Locators

Note: Any charges related to care and treatment are the responsibility of the patient.

  • 211 LA County: 211 LA County is the place to look for all types of health, human and social services in Los Angeles County, including crisis intervention, domestic violence, food, housing, income and employment, legal assistance, LGBTQ, mental health, senior and older adults, substance abuse, and transportation services. Visit 2-1-1 California for resources and services in other counties.
  • Dating and Domestic Violence, Sexual Violence and Stalking: Local support agencies offer: 24-hour hotlines; services for women, men and individuals who identify elsewhere on the gender spectrum; children's services; LGBTQ-sensitive care; information and referrals; accompaniment and support for forensic exams and law enforcement and criminal justice interviews; legal services; short-term and long-term counseling; support groups; emergency shelter or shelter referrals; and other advocacy services. Local agencies may be found through:
  • (Substance Abuse and Mental Health Services Administration): 800.662.HELP (800.662.4357) | TTY: 800.487.4889

  • Get PrEP LA: Get PrEP LA is the Los Angeles County resource for information and locations to obtain HIV pre- and post- exposure prophylaxis to reduce risk of HIV infection.
  • Get Tested: The National HIV, STD and Hepatitis Get Tested locator is the tool to use to find free, fast and local testing for HIV, STDs and hepatitis.

  • Healthcare Providers and Facilities: The U.S. Department of Health and Human Services' (HHS) Providers and Facilities portal is a gateway to locating free and low-cost care, cancer centers, mammography certified facilities, and other health clinics. The site also includes links to tools for comparing clinicians and hospitals, nursing homes, and other healthcare facilities.

  • Homeless Services

    • This 211 LA resource provides information and referrals for homeless individuals and families in need of housing and shelter related to:
        • Drop-in centers
        • Domestic violence
        • Emergency shelter missions
        • Families withminor children and certain pregnant women
        • LGBTQ
        • Maternity homes
        • Re-entry
        • Staying housed
        • Substance abuse
        • Veterans
        • Winter shelter
        • Youth drop-in centers
        • Youth/runaways
  • Los Angeles County Health Services: The DHS Facility Locator is a convenient tool for locating local county clinics, emergency services, hospitals and urgent care facilities.
  • The Vaccine Finder tool helps adults locate providers of recommended vaccinations. This site also includes a Health Center Finder to locate federally funded health centers. Federally funded centers provide care, even for those without health insurance, that includes childhood immunizations and checkups, adult checkups, illness treatment, pregnancy care, dental care, mental health, and substance abuse services.