After-Hours and Emergencies Care

Call 911 for All Emergencies

An Important Notice About Our Services

To support physical distancing and reduce potential exposure to students and staff during the ongoing COVID-19 pandemic, Student Health Center (SHC) hours and on-site operations are temporarily modified. 

Telehealth Services

The SHC is now offering telehealth services. Telehealth allows students to have access to remote assessment, advice, and treatment by a medical provider; counseling services by a Counseling and Psychological Services counselor; and psychiatric care.

Telehealth is provided in addition to on-site services Monday-Thursday. Only telehealth is provided on Fridays when the SHC facility is closed and on-site services are not available.

Monday-Thursday: On-site and Telehealth Services

General Service Hours

  • 8:30 a.m.-4:30 p.m.

Laboratory, Pharmacy and X-Ray Hours

  • 11:00 a.m.-4:00 p.m.

How to Obtain Services

  • To access on-site or telehealth services, please call (323) 343-3300 prior to visiting the SHC. To protect you and health center staff, the SHC will determine if an in-person visit is necessary. On-site laboratory, pharmacy, and X-ray services are available Monday-Thursday.

Friday: Telehealth Services Only

Only telehealth is provided on Fridays when the SHC facility is closed and on-site services are not available. On-site laboratory, pharmacy, and X-ray services are not available on Fridays.

General Service Hours

  • 8:30 a.m.-4:30 p.m.

How to Obtain Services

  • Please call (323) 343-3300. Follow the prompts and leave a message with a call-back number.
    • A nurse checks messages regularly during service hours and returns calls.
    • If needed, students will be connected with a medical provider, counselor, or psychiatrist.

Physical Exam, Laboratory, Pharmacy and X-ray Services

If students require an urgent physical exam, lab test or x-ray, they will be referred to a local health care facility. Please note that all charges associated with outside health care are the students’ responsibility.

For non-urgent medical issues, students will be advised to obtain services at the SHC during its on-site hours, Monday-Thursday.

  • Physical exams: 8:30 a.m.-4:30 p.m.
  • Laboratory, Pharmacy and X-Ray: 11:00 a.m.-4:00 p.m.

Prescriptions

If necessary, prescriptions may be called in to local retail pharmacies by the on-duty medical provider or psychiatrist. Please note that all charges associated with filling outside prescriptions are the students’ responsibility.

Augmented Services are Temporarily Unavailable

The following augmented services are not available:

  • Chiropractic Clinic
  • Dental Clinic
  • Massage Therapy
  • Optometry Clinic

After-Hours and Emergencies Care

On-Campus Emergencies

The Student Health Center is NOT an emergency or urgent care facility.

  • The Student Health Center is closed weekends and all university holidays.
  • Service hours during the May, summer and winter intercessions may vary.

All medical, psychological and other campus emergencies should be immediately reported to University Police. To contact University Police:

  • Call 911
  • Call 323.343.3700 (on-campus extension 3-3700)

  • Use the closest emergency phone (blue light, non-dial, outdoor emergency phone)

After-Hours Medical Care

Important Notice: Any charges, if applicable, are the responsibility of the patient.

Los Angeles County Department of Health Services

The Los Angeles County Department of Health Services offers emergency and urgent care medical services in various locations within Los Angeles County. For locations, phone numbers, and operating hours, click on Los Angeles County Health Services.

Other Local Emergency Rooms and Urgent Care Centers

The following is a partial listing of local emergency rooms and urgent care centers:

  • Garfield Medical Center

    • 525 N. Garfield Avenue, Monterey Park, CA 91754
    • Phone: 626.573.2222 | Emergency phone: 626.307.2129
  • Monterey Park Hospital

    • 900 S. Atlantic Boulevard, Monterey Park, CA 91754
    • Phone: 626.570.9000 | Emergency phone: 626.570.5758

After-Hours Mental Health Care

If You are in Crisis

Please call 323.343.3300 to access after-hours phone support.

Additional Resources

Local Mental Health Providers

Important Notice: Any charges, if applicable, are the responsibility of the patient.

The following is a partial listing of local mental health providers. Additional providers may be found through: