Housing and Residence Life (HRL) sent a satisfaction survey to students who are living on campus. This survey was used to help HRL create a stronger community and improve residents' living experience.
176, or 10.5% of our total population, completed the survey.
This survey connects to Health and Well-being because it asks students to identify areas of growth within the department. This includes programming, community engagement, communications, feelings of safety, and living environment. This survey also asked students if they had issues surrounding homesickness, roommate challenges, boredom, academic struggles, food insecurities, financial concerns, loneliness, food quality, and facilities issues.
What stands out?
- Students would like more programming. More specifically movie nights.
- They are fairly happy with current programming but HRL needs to improve how we distribute information and communication about programs.
- Some have roommate issues but overall are happy with their housing experience.
How successful was this program/resource/service as evidenced by the data you collected?
- This information will inform HRL on areas of improvement that will help increase the quality of life for our students and help them have a more enjoyable and engaging experience while living on campus.
What are some things to consider?
- Some students are not interested in participating.
- Some students do not check emails or the communication avenues we currently use.
- RAs develop programming but the topics may not be what residents are interested in.
Any limitations or factors that might have affected the results?
- Only 10.5% of the housing population completed the survey.
How does it tell your department's story?
- It shows how some students want to be here and enjoy their experience and others do not. It tells the story of our department's growth with our students and how we intentionally focus on the overall experience of all of our students and care about their individual needs.
Our director contacted every student who asked for a conversation and listened to all their needs. Positive and negative experiences were brought to us:
- We changed our food service vendor due to information gathered.
- We increased programming, especially movie nights for residents.
- We are here to listen to them and make their experience better.
- This helped HRL area address individual needs and change programming model.