Forms and Requests
If you do not have an online account with us, please submit your request using the link below.
General
Our customer service hours are 8:00 am to 5:00 pm Pacific Time. You may contact us via email at [email protected] or by phone at (323) 343-2694.
Our main office is B-12, located at the basement level of the Administration building.
Pick-up and deliveries of all jobs are scheduled once daily Monday through Friday between 10:00 am and 12:00 pm.
Products and Ordering
We print just about anything on paper including posters, postcards, brochures, booklets, business cards, catalogs, presentation folders, labels and many other items.
Yes, you can place an order first and then have your graphic designer upload files later. Easy upload instructions are provided with each order.
Yes, each user at your company who places orders can view their own order history. Click on a job to see its current status.
This is easily handled. Just provide the artwork, or the information and we will build your order. We can take a spreadsheet with data for thousands of employees and generate the order effortlessly.
Yes, we can provide custom fulfillment services and pack different quantities to be sent to hundreds of different locations. We can also insert additional components into the material we print.
One of our specialties is meeting deadlines. Please contact customer service for assistance with this type of order.
You will receive a proof within one business day after we receive your art files. If you would like a hard-copy proof, we can provide one for you.
File Uploading
After you place your order, you will be directed to a file upload page. If you are not ready to upload your files at that time, you or your graphic designer can upload your files later.
We accept files up to 1 GB via our File Upload page. For files larger than this, please contact customer service for special file upload instructions.