Dr. Shilpa Balan is a Professor in the Department of Information Systems in the College of Business and Economics at California State University, Los Angeles. Dr. Balan earned her Ph.D. degree in Management Information Systems from University of Mississippi, focusing on Business Intelligence and Analytics. Professor Balan is very passionate about teaching, and teaches Business Intelligence and Information Systems courses. Dr. Balan’s broad research interests are in Business Intelligence, AI, Healthcare Informatics, and the integration of AI to pedagogic practices.
Dr. Balan has received several awards for her research work and mentorship of students including the Provost Faculty Fellow award in 2024, the Outstanding Undergraduate Student Research and Mentorship Award by the College of Business and Economics in 2019. In 2018, Dr. Balan was nominated by her wonderful students and was awarded the Graduate Faculty Mentorship Award for Research Activities and Scholarship by the office of Graduate Studies, California State University, Los Angeles. In 2016, Dr. Balan has been awarded the 'Most Promising Research' Award by the College of Business at California State University, Los Angeles. Dr. Balan is a recipient of Education Grants from Tableau, Qlik and IBM Watson Analytics. She is also a recipient of the Microsoft Azure Educator Grant Award. She is a recipient of the Research Grant Award from California State University, Los Angeles for Big Data Analytics research in Healthcare for the academic years 2015-2016, 2016-2017 and 2018-2019. She was also awarded the Faculty Scholar Award at the Grace Hopper Celebration of Women in Computing event in October 2016 at Houston, TX.
Dr. Balan serves as Editor-in-Chief of the International Journal of Artificial Intelligence in Medicine and Healthcare. Furthermore, Dr. Balan serves on the Editorial Review Board of the International Journal of Big Data and Analytics in Healthcare and the International Journal of Artificial Intelligence and Machine Learning.
Curriculum Development
Course modifications to include AI curriculum:
CIS 4150: Foundations of AI and Analytics
CIS 4250: AI and Business Intelligence Applications
Proposed and Developed the following courses:
CIS 4150: Foundations of Business Intelligence
CIS 4250: Business Intelligence Applications
CIS 4210/5210: Healthcare Data Analytics
CIS 5250: Visual Analytics
BUS 5100: Introduction to Business Analytics (MBA Course)
Re-designed the following course:
CIS 5270: Business Intelligence
Academic Service
University Service
- Education Policy Committee (EPC), 2025-Present
- Graduate Studies Subcommittee (GSS), 2025-Present
- Faculty Policy Committee, Alternate, 2025-Present
- Honors College Steering and Curriculum Committee, 2024-2025
- Education Policy Committee (EPC), Alternate, 2023-2025
- Academic Advising, Alternate, 2022-2025
- Program Review Subcommittee, 2022-2024
- University Academic Appeals Board, 2022-2023
- EPC (Educational Policy Committee), 2019-2022
- Graduate Studies Subcommittee (EPC Liaison), 2020-2021, 2019-2020
- Vice-Chair, Graduate Studies Subcommittee, 2020-2021
- Library Subcommittee, Alternate, 2018-2021
- Academic Senate, CBE Representative. 2018-2020
- External Awards Nominating Committee, 2019-2020
- Honors College Steering and Curriculum Committee, 2019-2020
- University Taskforce for increasing Response Rate of Student Opinion Online Surveys on Instruction, University level, (2017-2018)
- Web Management Committee, Spring 2018
- General Education Subcommittee, Fall 2017
College (College of Business and Economics) Service
- CBE Graduate Council, 2022- Present (Committee Chair)
- CBE Graduate Studies Committee, 2023- Present (Committee Chair)
- CBE Diversity, Equity, and Inclusion (DEI) Council, 2022-Present
- CBE Strategic Committee, 2019-Present
- CBE Graduate Studies Committee, 2022- 2023 (Committee Vice Chair)
- CBE Graduate Council, 2019-2022 (Committee member)
- CBE Assessment Committee, 2018-2022
- Co-Issue Editor, Business Forum Journal, 2020-2021, 2019-2020
- CBE Research Round Tables Seminar, Fall 2018-Spring 2020
- BITS (Coding) Student Club Faculty Advisor, 2016-Spring 2020
- CBE Student Affairs Committee, 2018-2020
- CBE Undergraduate Studies Committee, Alternate, 2018-2020
- CBE Graduate Studies Committee, Alternate, 2017-2018
- CBE Taskforce for M.S. Business Analytics Program, Spring 2017
- CBE Taskforce for Research Seminar, 2017-2018.
- Session Chair, CBE Research Seminar, Spring 2017
Department (CIS) Service
- MSIS Assessment Coordinator, 2024-2025
- Continuous service with Assessment, 2022-2024
- MSIS Graduate Advisor, 2017-2022
- IS Assessment Coordinator, 2018-2022
- IS Internship Coordinator, Summer 2022
- IS Recruitment Search Committee, 2021-2022
- IS Department FAC, 2021-2022, 2020-2021
- Graduate Studies Committee, 2021-2022, 2019-2020, 2018-2019, 2016-2017, 2015-2016.
- Undergraduate Studies Committee, 2020-2021 (Committee Chair), 2019-2020, 2018-2019, 2017-2018, 2016-2017
- Graduate Studies Committee, Alternate, 2017-2018.
- Undergraduate Studies Committee, Alternate, 2015-2016.