Dr. Shilpa Balan

College of Business and Economics
Information Systems
Office Location ST603

Dr. Shilpa Balan is an Associate Professor in the Department of Information Systems in the College of Business and Economics at California State University-LA. Dr. Balan earned her PhD degree in Management Information Systems from University of Mississippi, focusing on Data Mining and Data Analytics. Professor Balan is very passionate about Business Analytics, and teaches Business Intelligence and Information Systems courses. Dr. Balan’s broad research interests are in Business Analytics, Data Mining, Healthcare Informatics, and the integration of Information Technology to pedagogic practices.

Dr. Balan has received several awards for her research work and mentorship of students. In May 2019, Dr. Balan received the Outstanding Undergraduate Student Research and Mentorship Award by the College of Business and Economics. In April 2018, Dr. Balan was nominated by her wonderful students and was awarded the Graduate Faculty Mentorship Award for Research Activities and Scholarship by the office of Graduate Studies, California State University-Los Angeles. In August 2016, Dr. Balan has been awarded the 'Most Promising Research' Award by the College of Business at California State University-LA. Dr. Balan is a recipient of Education Grants from Tableau, Qlik and IBM-Watson Analytics. She is also a recipient of the Microsoft Azure Educator Grant Award. She is a receipient of the Research Grant Award from California State University-LA for Big Data Analytics research in Healthcare for the academic years 2015-2016, 2016-2017 and 2018-2019. She was also awarded the Faculty Scholar Award at the Grace Hopper Celebration of Women in Computing event in October 2016 at Houston, TX.

Dr. Balan serves on the Editorial Review Board for International Journal of Healthcare Information Systems and Informatics (IJHISI) and International Journal of Public Health Management and Ethics (IJPHME).

Spring 2024 Schedule (Teaching)

  • CIS 3060- Systems Analysis and Design
  • CIS 5270- Business Intelligence


Current Courses Taught 

CIS 3050- Database Design and Development
CIS 3060- Systems Analysis and Design
CIS 4150- Foundations of Business Intelligence
CIS 4250- Business Intelligence Applications
CIS 4210/5210- Healthcare Data Analytics
CIS 5250- Visual Analytics
CIS 5270- Business Intelligence

Curriculum Development

Proposed and Developed the following courses:

CIS 4150: Foundations of Business Intelligence 
CIS 4250: Business Intelligence Applications
CIS 4210/5210: Healthcare Data Analytics
CIS 5250: Visual Analytics
BUS 5100: Introduction to Business Analytics (MBA Course)

Redesigned the following course:

CIS 5270: Business Intelligence


Previously Taught Courses (Semester System)

CIS 2830- Intro to Application Programming
CIS 3610- Web Design and Development
CIS 3980- Undergraduate Directed Study in Big Data/ Web and Mobile App Development
CIS 4200- Business Intelligence and Data warehouse
CIS 4250- Business Intelligence Applications
CIS 4810- Healthcare Application Systems
CIS 4870- Decision Support Systems
CIS 5810- Healthcare Information Systems
CIS 5980- Graduate Study in Big Data/ Business Intelligence/ Healthcare Informatics/ NoSQL
BUS 5980- Graduate Study: Big Data/ Business Analytics
BUS 5970- Graduate Research (in Business Intelligence)
BUS 5100- Intro to Business Analytics (Proposed and Taught Course- MBA Course)
BUS 5990- Thesis (in Business Analytics)

Previously Taught Courses (Quarter System)

CIS 301- Management Information Systems
CIS 405- Database Design and Development
CIS 406- Systems Analysis and Design
CIS 454- Special Topics: Business Intelligence & Data Visualization
CIS 487- Decision Support Systems
CIS 598- Graduate Study in Big Data/ Business Intelligence/ Healthcare Informatics
BUS 597- Graduate Research (in Business Intelligence)

Academic Service 

College (College of Business and Economics) Service

  • CBE Graduate Council, 2022- Present (Committee Chair)
  • CBE Graduate Studies Committee, 2023- Present (Committee Chair)
  • CBE Diversity, Equity, and Inclusion (DEI) Council, 2022-Present
  • CBE Strategic Committee, 2019-Present
  • CBE Graduate Studies Committee, 2022- 2023 (Committee Vice Chair)
  • CBE Graduate Council, 2019-2022 (Committee member)
  • CBE Assessment Committee, 2018-2022
  • Co-Issue Editor, Business Forum Journal, 2020-2021, 2019-2020
  • CBE Research Round Tables Seminar, Fall 2018-Spring 2020
  • BITS (Coding) Student Club Faculty Advisor, 2016-Spring 2020
  • CBE Student Affairs Committee, 2018-2020
  • CBE Undergraduate Studies Committee, Alternate, 2018-2020
  • CBE Graduate Studies Committee, Alternate, 2017-2018
  • CBE Taskforce for M.S. Business Analytics Program, Spring 2017
  • CBE Taskforce for Research Seminar, 2017-2018.  
  • Session Chair, CBE Research Seminar, Spring 2017

University Service

  • Program Review Subcommittee, 2022-Present
  • Education Policy Committee (EPC), Alternate, 2023-2025
  • Academic Advising, Alternate, 2022-2025
  • University Academic Appeals Board, 2022-2023
  • EPC (Educational Policy Committee), 2019-2022
  • Graduate Studies Subcommittee (EPC Liaison), 2020-2021, 2019-2020
  • Vice-Chair, Graduate Studies Subcommittee, 2020-2021
  • Library Subcommittee, Alternate, 2018-2021
  • Academic Senate, CBE Representative. 2018-2020
  • External Awards Nominating Committee, 2019-2020
  • Honors College Steering and Curriculum Committee, 2019-2020
  • University Taskforce for increasing Response Rate of Student Opinion Online Surveys on Instruction, University level, (2017-2018)
  • Web Management Committee, Spring 2018
  • General Education Subcommittee, Fall 2017

Department (CIS) Service

  • 2022-Present, Continuous service with Assessment
  • MSIS Graduate Advisor, 2017-2022
  • IS Assessment Coordinator, 2018-2022
  • IS Internship Coordinator, Summer 2022
  • IS Recruitment Search Committee, 2021-2022
  • IS Department FAC, 2021-2022, 2020-2021
  • Graduate Studies Committee, 2021-2022, 2019-2020, 2018-2019, 2016-2017, 2015-2016.
  • Undergraduate Studies Committee, 2020-2021 (Committee Chair), 2019-2020, 2018-2019, 2017-2018, 2016-2017
  • Graduate Studies Committee, Alternate, 2017-2018. 
  • Undergraduate Studies Committee, Alternate, 2015-2016.