Assistive Technology User Support
If you need assistance with Assistive Technology, we will be providing support via phone, email and Zoom. This includes technical support for any technology questions, challenges, etc. related to online instruction. This list includes but is not limited to:
- How to use the Assistive Technology Basics
- Installation of the AT on your Device
- Using Canvas with my AT
- Using email with my AT
- How to read documents
One-on-one support can be arranged by emailing Jose Amenero at email@example.com and we will schedule a time that works best. When scheduling, please provide at least 3 dates and times where you are available as well as the mode of communication you would prefer, phone or Zoom. In order to continue practicing social distancing as recommended by health officials and the University, one-on-one appointments will be held through a phone or zoom appointment.
Between 9 am – 12 pm and 2 pm – 5 pm Monday – Thursday, you can get drop-in support by ATLC staff to help address basic questions or arrange a one-to-one appointment if needed. Drop-in support will be facilitated through the phone and through Zoom, starting Tuesday, March 24, 2020.
- Zoom Link: https://calstatela.zoom.us/j/3233433138
- Phone Numbers:
- +1 669 900 6833 US (San Jose)
- +1 346 248 7799 US (Houston)
- +1 312 626 6799 US (Chicago)
- +1 646 558 8656 US (New York)
Meeting ID: 323 343 3138
Assistive Technology on your own Device
To install Kurzweil on your device you can make an appointment via phone or Zoom or you can download the install files yourself at:
JAWS, ZoomText and Fusion
To install JAWS, ZoomText or Fusion on your device you can make an appointment via phone or Zoom or you can download the install files yourself using your Cal State LA email for a free Home Annual License, the URL is https://portal.freedomscientific.com/SponsoredSoftware
The Accessible Technology and Learning Center (ATLC) is a resource facility supporting the needs of students registered with the Office for Students with Disabilities. Students must be currently enrolled to access the ATLC. Services include training, assessment and technology assistance.
At the center, students will find PC workstations and a printer (requires a printing fee). The center also has a CCTV (closed-circuit television) for those with visual impairments and various assistive software, such as Jaws, Magic and Kurzweil 3000.
Training and Assessment
Training is provided at the Accessible Technology Learning Center. Student assistants are in the lab to help students learn how to use a variety of standardized software applications including Microsoft Office products such as Word, Excel and PowerPoint. To schedule a tutorial or training:
- Contact the ATLC Coordinator at firstname.lastname@example.org
- Training Material for Assistive Technology
- All students can use the Lynda.com training site which is part of the MyCalStateLA.
In alignment with all open access labs the ATLC is guided by specific rules and policies that can be found at the center. All rules and policies are supported by OSD and the University student code of conduct.
*Please note that the ATLC promotes and encourages all users to engage in independent learning of assistive technology. While the staff provide training, suggestions and support, students entering the lab should be prepared to do their own work (i.e. send emails, type papers, basic research).
For additional questions regarding the ATLC, please email email@example.com or call (323) 343-3138.