IT Maintenance

Information Technology Services routinely performs maintenance on campus hardware resources and software applications. Below is a schedule of upcoming maintenance tasks as well as recently completed maintenance tasks. If you have any questions or concerns regarding any of the activities listed below, please contact the ITS Help Desk at 323-343-6170.

 

November 2017

Service Date Maintenance Details Status

GET

November 3

GET will be unavailable on Friday, November 3, from 7 p.m. through 11 p.m.

Completed

id.calstatela.edu November 6-20 id.calstatela.edu will be intermittently unavailable on Monday, November 6, from 10 p.m. through Monday, November 20, morning. In Progress

GET

November 9

GET will be unavailable on Thursday, November 9, from 7 p.m. through 11 p.m.

Completed

GET, CFS November 12 GET and CFS will be unavailable on Sunday, November 12 from midnight through Sunday November 12th at 6 a.m.  Completed

MyCalStateLA portal

November 19

MyCalStateLA portal will be intermittently unavailable during the scheduled maintenance on Sunday November 19, from 1 a.m. to 5 a.m. Authentication to the systems via the Portal (e.g., Moodle, Lynda.com) will be affected. However, direct authentication to such services will still be available.

Completed
GET November 21 GET will be unavailable on Tuesday November 21, from 7 p.m. through 11 p.m. Completed

October 2017

Service Date Maintenance Details Status

GET

October 6

GET will be unavailable on Friday, October 6, from 7 p.m. through 11 p.m.

Completed

GET October 13

GET will be unavailable on Friday, October 13, from 7 p.m. through 11 p.m.

Completed
GET October 20

GET will be unavailable on Friday, October 20, from 7 p.m. through 11 p.m.

Completed

GET October 27

GET will be unavailable on Friday, October 27, from 7 p.m. through 11 p.m.

Completed

MyCalStateLA portal

October 29

MyCalStateLA portal will be intermittently unavailable during the scheduled maintenance on Sunday October 29, from 1 a.m. to 3 a.m. Authentication to the systems via the Portal (e.g., Moodle, Lynda.com) maybe affected. 

Completed

September 2017

Service Date Maintenance Details Status

GET

September 1

GET will be unavailable on Friday, September 1, from 7 p.m. through 11 p.m.

Completed
GET September 8

GET will be unavailable on Friday, September 8, from 7 p.m. through 11 p.m.

Completed

GET September 15

GET will be unavailable on Friday, September 15, from 7 p.m. through 11 p.m.

Completed

Moodle September 19 Moodle will be unvailable on Tuesday, September 19, from 10 p.m. through midnight

Completed

GET September 22

GET will be unavailable on Friday, September 22, from 7 p.m. through 11 p.m.

Completed

CSYou, CFS, Data Warehouse

September 23, 24

Authentication to Chancellor's Office services (i.e., CSYou, CFS, Data Warehouse) will be intermittently unavailable from Saturday, September 23 at 11:59 p.m. to Sunday, September 24 at 9 a.m.

Completed

GET September 29

GET will be unavailable on Friday, September 29, from 7 p.m. through 11 p.m.

Completed

August 2017

Service Date Maintenance Details Status

GET

August 4

GET will be unavailable on Friday, August 4 from 7 p.m. through 11 p.m.

Completed
Moodle August 10 Moodle will be intermittently unavailable on Thursday, August 8 from 10 p.m. through midnight Completed

GET

August 11

GET will be unavailable on Friday, August 11 from 7 p.m. through 11 p.m.

Completed
Moodle August 12 Moodle will be unavailable on Saturday, August 12 from noon through 4 p.m. Completed

MyCalStateLA portal

August 13

MyCalStateLA portal will be unavailable on Sunday, August 13 from 4 a.m. through 2 p.m. 

Completed
MyCalStateLA ID August 18, 19

MyCalStateLA ID will undergo scheduled maintenance during Friday, August 18 at 9 p.m. through Saturday, August 19 at 11:59 p.m. Authentication to the system will be available during the maintenance.

Completed
CFS August 23

Authentication to CFS will be unavailable on Wednesday, August 23, 2017 from 6 p.m. to 10 p.m.

Completed

July 2017

Service Date Maintenance Details Status
GET July 7 GET will be unavailable on Friday, July 7 from 7 p.m. through 11 p.m. Completed

GET

July 21

GET will be unavailable on Friday, July 21 from 7 p.m. through 11 p.m.

Completed

GET July 28

GET will be unavailable on Friday, July 28 from 7 p.m. through 11 p.m.

Completed

June 2017

Service Date Maintenance Details Status

ServiceNow

June 2, 3

ServiceNow will be unavailable during the upgrade from Friday, June 2 at 5 p.m. to Saturday, June 3 at 5 p.m.

Completed

GET June 9

GET will be unavailable on Friday, June 9 from 7 p.m. through 11 p.m.

Completed
GET June 16

GET will be unavailable on Friday, June 16 from 7 p.m. through 11 p.m.

Completed
ZOOM June 23-25 Zoom was unavailable during June 23-25 due to authentication problem. The problem has been resolved. Completed
GET June 30

GET will be unavailable on Friday, June 30 from 7 p.m. through 11 p.m.

Completed

May 2017

Service Date Maintenance Details Status

GET

May 5

GET will be unavailable on Friday, May 5 from 7 p.m. through 11 p.m.

Completed

GET

May 12

GET will be unavailable on Friday, May 12 from 7 p.m. through 11 p.m.

Completed

GET

May 19

GET will be unavailable on Friday, May 19 from 7 p.m. through 11 p.m.

Completed
Blackboard May 20 All Blackboard services (printing and door entry) will be unavailable on Saturday, May 20 from 7 a.m. to 9 a.m. Completed

MyCalStateLA portal

May 23

MyCalStateLA portal will be unavailble during the scheduled maintenance on Tuesday May 23 from 7 a.m. to 8 a.m.

Completed

GET

May 26

GET will be unavailable on Friday, May 26 from 7 p.m. through 11 p.m.

Completed

CSYou, CFS, Data Warehouse

May 27, 28

Authentication to Chancellor's Office services (i.e., CSYou, CFS, Data Warehouse) will be intermittently unavailable from Saturday, May 27 at 11:59 p.m. to Sunday, May 28 at 9 a.m.

Completed

April 2017

Service Date Maintenance Details Status

Network Maintenance

Febrary 6 to April 30

Maintenance will be performed on wireless access point locations campus wide during the February 6 to April 30 period. Technicians will need 2-5 minutes to complete the upgrade for each location. Impact will be minimal and may include brief connectivity loss and reconnections. Technicians will not disrupt classes and will be onsite daily from 6 a.m. to 6 p.m. Details of maintenance locations and dates are being sent to ITCs and Building Admins.

Completed

Wireless Network 

April 3

Maintenance will be performed on all wireless access point locations campus wide on Monday, April 3, 2017 at 11 p.m. Wireless connectivity will be unavailable for approximately 10 minutes during the maintenance. 

Completed
GET April 7

GET will be unavailable on Friday, April 7 from 7 p.m. through 11 p.m.

Completed

GET April 21

GET will be unavailable on Friday, April 21 from 7 p.m. through 11 p.m.

Completed
Network April 21, 22

Maintenance will be performed on the University Datacenter, which affects all internal campus resources (Moodle, GET, MyCalStateLA Portal, campus directory, etc.) to be intermittently unavailable from Friday April 21, 2017 at 10 p.m. to Saturday, April 22, 2017 at 6 a.m.

Completed

CSYou, CFS, and Data Warehouse 

April 22, 23

Authentication to Chancellor's Office services (i.e., CSYou, CFS, Skillport, Data Warehouse) will be intermittently unavilable from Saturday, April 22, 2017 at 11:59 p.m. to Sunday, April 23, 2017 at 9 a.m.

Completed
GET April 28

GET will be unavailable on Friday, April 28 from 7 p.m. through 11 p.m.

Completed

March 2017

Service Date Maintenance Details Status

Network Maintenance

Febrary 6 to April 30

Maintenance will be performed on wireless access point locations campus wide during the February 6 to April 30 period. Technicians will need 2-5 minutes to complete the upgrade for each location. Impact will be minimal and may include brief connectivity loss and reconnections. Technicians will not disrupt classes and will be onsite daily from 6 a.m. to 6 p.m. Details of maintenance locations and dates are being sent to ITCs and Building Admins.

Completed

GET

March 3

GET will be unavailable on Friday, March 3 from 7 p.m. through 11 p.m.

Completed
GET

March 10

GET will be unavailable on Friday, March 10 from 7 p.m. through 11 p.m.

Completed
GET March 17

GET will be unavailable on Friday, March 17 from 7 p.m. through 11 p.m

Completed
Moodle March 28

Moodle will be unavailable on Tuesday, March 28 from 10 p.m. to midnight

Completed
GET March 30

GET will be unavailable on Thursday, March 30 from 7 p.m. through 11 p.m

Completed

February 2017

Service Date Maintenance Details Status

MyCalStateLA portal

February 3, 4

Authentication services to My.CalStateLA.edu portal, Moodle,and other services will be unavilable from midnight, February 3 to 2:00 a.m., February 4.  

Completed

CSYou, CFS, Skillport, Data Warehouse

February 5

Authentication to Chancellor's Office services (i.e., CSYou, CFS, Skillport, Data Warehouse) will be intermittently unavilable on Sunday, February 5 from 7 p.m. to 11 p.m.

Completed
Network Maintenance February 6 to April 30

Maintenance will be performed on wireless access point locations campus wide during the February 6 to April 30 period. Technicians will need 2-5 minutes to complete the upgrade for each location. Impact will be minimal and may include brief connectivity loss and reconnections. Technicians will not disrupt classes and will be onsite daily from 6 a.m. to 6 p.m. Details of maintenance locations and dates are being sent to ITCs and Building Admins.

Completed

Moodle February 14 Moodle will be unavailable on Tuesday, February 14 from 10 p.m. to midnight. Completed

MyCalStateLA portal

February 16, 17

MyCalStateLA portal will undergo scheduled maintenance during Thursday February 16, 2017 from 5 p.m. to Friday February 17, 2017 at 8 a.m. The Portal will be available during the maintenance.

Completed
GET

February 17

GET will be unavailable on Friday, February 17 from 7 p.m. through 11 p.m.

Completed

Moodle, Adobe Connect

February 23, 24

Moodle and Adobe Connect will be unavialable on Thursday, February 23, from 10 p.m. through 2 a.m., February 24. 

Completed

January 2017

Service Date Maintenance Details Status

MyCalStateLA portal

January 4

MyCalStateLA portal will be unavilable from 3 a.m. to 4 a.m. due to system maintenance.

Completed
Legacy Web January 6 The university legacy web servers will be taken offline on January 6th.  Completed
GET Jaunary 6

GET will be unavailable from 7 p.m. through 11 p.m.

Completed
DataCenter January 6, 7 From midnight January 6th through 9 a.m. January 7th the university datacenter will be on generator power.  No outages are expected.   Completed
Moodle January 10 Moodle will be unavailable from 10 p.m. to midnight. Completed
Moodle 2014-2015 January 11, 12

The Moodle 2014-2015 instance (not the current academic year) will be unavailable on January 11 and 12.  

Completed
Network Maintenance January 11 Maintenance will be performed on network switches from 10 p.m. to midnight and intermitten network outages may occur. Completed
Credentials Solutions Transcript Service January 13 Credentials Solutions Transcript Services will be unavailable from January 13, 2017, 3 p.m. through 11 p.m. 

Completed

GET January 13

GET will be unavailable from 7 p.m. through 11 p.m.

Completed

MyCalStateLA portal

January 13 14

Authentication services to My.CalStateLA.edu portal, Moodle,and other services will be intermittently unavilable from January 13 at 11:00 p.m. to 2:00 a.m., January 14. 

Completed

Network Maintenance January 16

Maintenance will be performed on network switches from 11 p.m. to midnight and intermitten network outages may occur.

Completed

Moodle January 16, 17 Moodle will be unvailable from 10 p.m. January 16 through 2 a.m. January 17.  

Completed

MyCalStateLA portal

January 19, 20

Authentication services to My.CalStateLA.edu portal, Moodle,and other services will be unavilable from midnight, January 19 to 2:00 a.m., January 20.  

Completed
CSYou, CFS, Skillport, Data Warehouse January 29 Authentication to Chancellor's Office services (i.e., CSYou, CFS, Skillport, Data Warehouse) will be intermittently unavilable on Sunday, January 29 from 7 p.m. to 11 p.m. Rescheduled to 2/5

December 2016

Service Date Maintenance Details Status
GET December 2

GET will be unavailable from 7 p.m. through 11 p.m.  

Completed
Student Printing December 14, 15 Student laser printing will be unavailable.   Completed
GET

December 16, 17

GET will be unavailable from 7 p.m. December 16 through  6 a.m. December 17.  

Completed
Authentication Services December 19 Authentication services to Moodle, My.CalStateLA.edu portal, network systems, and other services will be intermittenly unavilable from noon to 12:30 p.m. December 19.   Completed
Wireless December 19 Wireless networks will be unavailable from 6:00 p.m. to 8:00 p.m. December 19.   Completed

November 2016

Service Date Maintenance Details Status
GET November 4

GET will be unavailable from 7 p.m. through 11 p.m.  

Completed
Network November 5

The Cal State LA network will be under going maintenance from 10:00 p.m. through midnight.  There will be temporary outages to all campus resources (Moodle, GET, myCalStateLA, etc) and buildings during this time. 

Completed
LACHSA Network November 6 The LACHSA campus network will be intermittenly unavailable on Sunday November 6 from 9 a.m. through 6 p.m.  Completed
Telecommunications November 7, 8 Voicemail and the ITS Help Desk phone line will be unavailable from 10:00 p.m. November 7 through 2 a.m. November 8.   Cancelled 
Moodle 2013-2014 November 8, 9 The Moodle 2013-2014 instance (not the current academic year) will be unavailable on November 8 and 9.  

Completed

Telecommunications November 9, 10

Voicemail and the ITS Help Desk phone line will be unavailable from 10:00 p.m. November 9 through 2 a.m. November 10.  

Completed
Moodle 2015-2016 November 17, 18

The Moodle 2015-2016 instance (not the current academic year) will be unavailable on November 17 and 18.  

Completed

Network

November 17

Network in the Administration building, Library North, and Music building will be unavaible tonight from midnight for about 10 minutes. If any device does not regain connectivity, it may need to be rebooted.

Completed

October 2016

Service Date Maintenance Details Status
Network October 5, 6

The Cal State LA network will be under going maintenance from 10:30 p.m. 10/5 through 1:30 a.m. 10/6.  There will be temporary outages to all campus resources and buildings during this time. 

Completed
GET October 7

GET will be unavailable from 7 p.m. through 11 p.m.  

Completed
Adobe Connect and Moodle October 7 Adobe Connect & Moodle will be unavailable intermittently from

10 p.m. October 7 through 2 a.m. October 8.

Completed

GET and CFS Data Warehouse

October 8

GET & CFS Data Warehouse will be unavailable from 10 p.m. October 8 through 6 a.m. October 9. 

Completed
GET October 14

GET will be unavailable from 7 p.m. through 11 p.m. 

Completed
GET October 21

GET will be unavailable from 7 p.m. through 11 p.m. 

Completed

Adobe Connect and Moodle

October 27

Adobe Connect & Moodle will be unavailable intermittently from October 27.   Cancelled

September 2016

Service Date Maintenance Details Status
Moodle September 23, 24 Moodle will be unavailable intermittently from September 23 at 10 p.m. to September 24 at 4 a.m. Completed
Ad Astra

September 17, 18

Ad Astra will be unavailable intermittently from September 17 at 9 p.m. to 9 p.m. September 18.   Completed
Network

September 17, 18

Cal State LA network will be unavailable for upto 15 min from September 17 at 10 p.m. to 6 a.m. September 18, due to system maintenance. 

Completed
GET September 16

GET will be unavailable from 7 p.m. to 11 p.m. on September 16.  

Completed
GET and CFS September 10, 11 GET and CFS will be unavailable for eight hours: from midnight September 10 through 8 a.m. September 11.  

Completed

Moodle September 10 Moodle may momentarily be unavialable from 2 p.m. to 10 p.m. 

Completed

GET Septemer 2 GET will be unavailable from 7 p.m. to 11 p.m. on September 2.   Completed

August 2016

Service Date  Maintenance Details Status

CSLA-RES Housing Console Wireless Network

August 30

Maintenance updates will occur at 10:00 am to the wireless console network CSLA-RES.  All devices connected to this network will disconnect between 10:00 am and 10:05am.  Devices may need to be rebooted in order to reestablish network connectivity.

Completed
MyCalStateLA portal August 20

myCalStateLA portal will be unavilable from 3 a.m. for 45 min due to system maintenance.

Completed

Network August 18 - 19 The Cal State LA network will be under going maintenance from midnight 8/18 through 4:00 a.m. 8/19.  There will be temporary outages to all campus resources and buildings during this time.  

Completed

Adobe Connect August 18

Abode Connect will experience a brief outage at 10:00 p.m. to extend the current licensing.

Completed

Network August 17 Cal State LA network and Portal will be unavailable from 7 p.m. for 30 min due to system maintenance.  Completed
MyCalStateLA portal August 8 myCalStateLA portal will be unavilable from 3 a.m. for 20 min due to system maintenance. Completed

GET 

August 5 GET will be unavailable from 7 p.m. to 11 p.m. due to system maintenance. Completed

July 2016

Service Date Maintenance Details Status
Network Connectivity July 28 - 29

Network connectivity will be unavailable in the following buildings from midnight July 28 untill 1 a.m. July 29.

  • Biological Sciences
  • Salazar Hall
  • Administration
  • Golden Eagle
  • University-Student Union
  • Welcome Center
  • Hertzberg-Davis Forensic Science Center
Completed
Skillport July 23 Skillport is the CSU system-wide service that supports online training and will be unavailable from 3 a.m. to 3 p.m. due to system maintenance. Completed
Adobe Connect July 23 Adobe connect will be intermittently unavailable from 8 a.m. to noon due to system maintenance. Completed