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Information Technology Consultants
ITCs are essential members of the campus wide team of technical personnel supporting the overall mission and operations of the University.
The Academic Information Technology Consultants (ITCs) are full-time staff who play critical roles as liaison between University faculty and staff, Information Technology Services (ITS) and campus colleges in a wide range of areas related to the use of information technology and information security. Academic ITCs enhance teaching, learning and administrative operations by providing high quality instructional technology support to the students, faculty and staff. This includes workstation hardware and software support for faculty, staff, the instructional labs, electronic classrooms (ECs) and technology enhanced classrooms (TECs). ITCs also serve as technical advisors to the faculty and staff on software and hardware relevant to the specific mission of the colleges they serve. They also assist in the ongoing training of the faculty and academic staff.
The Administrative Information Technology Consultants (ITCs) are full-time staff who play critical roles as liaison between University management and staff, Information Technology Services (ITS) and various campus entities in a wide range of areas related to the use of information technology and information security. Administrative ITCs enhance administrative operations by providing high-quality technical support, which includes hardware and software support of workstation operations, database support, logistical systems support and administrative automation support. They also serve as technical advisors to the departments they serve.
If you need assistance contacting your ITC, please call the ITS Help Desk at 323-343-6170.