Effective Thursday, January 22, 2015, GET account holders no longer need to complete the online form to reset their password or unlock their account. This new service is available 24x7 during each quarter and finals week.
To reset your GET password or unlock your account you can either:
- Call the ITS Help Desk (323-343-6170) – You will need to provide your CIN and answer the security questions you previously set up for your myCSULA Identity account.
- Stop by in person at the ITS Help Desk – You will need to provide your CIN and a valid photo id.