Scheduling a CAPS Appointment

How to Schedule a Counseling Appointment

CAPS is located at Station #4 on the 2nd floor of the Student Health Center. We are on the main walkway across from the Biological Sciences Building and next to the Annenberg Integrated Sciences Complex (campus map).

Please walk in or call 323.343.3300 to schedule an appointment.

Our hours are:

Monday-Thursday: 8:30 AM-5:45 PM

Friday: 8:30 AM-12 PM & 12:30 PM-4:45 PM

Reason for Appointment

When you ask for an appointment, you will be asked to fill in a form so we can ascertain your level of urgency. The form asks the following questions:

Please tell us if in the past three weeks you have experienced any of the following. If none of them apply to you, please fill out “Other” below to describe your reason for seeking counseling today.

o Thoughts of harming yourself

o Thoughts of harming others

o Recent trauma (such as sexual trauma, physical abuse, assault, death)

Recent stalking

o Urgent concern that a child is being sexually abused or neglected, an elderly or dependent person is being abused, or a Cal State LA student is suicidal or homicidal

o Recent hallucinations (hearing voices or seeing things)

o Recent diagnosis of a new serious illness

o Recent discharge from a psychiatric hospitalization


What You Can Expect During Your Initial Visit

When you make an appointment at CAPS, you will initially be seen for a brief assessment by a licensed psychotherapist. Each client’s current needs will be considered in developing a therapy plan. This is a collaborative process between you and your counselor. 

The first meeting is used to:

a) briefly assess your level of risk,

b) clarify your reasons for seeking CAPS services, and

c) determine next best steps.

Mental Health Emergencies and After-Hours Care

Call 911 for all emergencies.

After hours urgent care, please call 323-343-3300.

On-Campus Emergencies

For on-campus emergencies, please call University Police at 911 from a campus phone; use the closest emergency phone ("blue light," non-dial, outdoor emergency phone); or call 323.343.3700 (on-campus extension 3-3700). Off campus, please call 911 or go to your nearest emergency room or hospital.

Non-Life Threatening Situations

If the situation is not life-threatening:

  • After-hours psychological assistance (e.g., crisis counseling, referrals) is available through the Los Angeles County Department of Mental Health Access Center 24/7 Helpline at 800.854.7771.