Survivor Assistance at the Student Health Center


Call 911 in an Emergency or if You or Someone Else is in Imminent Danger

Caution: Please be aware that phone, tablet, computer and other device activity may be monitored. It can be safer for victims and survivors to obtain information using a device a perpetrator does not have potential access to. For more information, visit or contact the National Domestic Violence Hotline • 800.799.7233 or 800.787.3224 (TTY).

Escape to Google.com


For your information: Federal and state laws and CSU/Cal State LA policies prohibit dating and domestic violence, sexual violence, stalking, and other forms of misconduct. This prohibition applies to students, employees, and others; as well as to conduct both on and off-campus. Perpetrators can be subject to campus sanctions such as suspension, expulsion, and employment termination; as well as arrest, criminal prosecution, restitution, and civil justice. Victims and survivors have numerous rights granted by federal and state laws (see Survivors' Rights). Additionally, dating and domestic violence, sexual violence and sexually motivated stalking are also considered to be Title IX violations.


Contact Information and Service Hours

Student Health Center medical providers, counseling and psychological services (CAPS) clinicians, and health educators offer confidential* services and resources for students who are impacted by dating and domestic violence, sexual violence and misconduct, stalking, and other crimes.

  • Call 323.343.3314 to schedule a CAPS appointment or 323.343.3302 to schedule a medical or health education appointment.

Please note: services are available, subject to provider availability, during Student Health Center operating hours: Monday - Thursday, 8:30 a.m. - 5:45 p.m. and Fridays, 8:30 a.m. - 4:45 p.m. The Student Health Center is closed evenings, weekends and University holidays.

*Mandatory crime reporting may apply. If you have concerns regarding confidentiality, prior to disclosure please:

  • Ask your provider about their mandatory reporting obligations

Help 24/7 ►  |  National Domestic Violence Hotline  |  National Human Trafficking Hotline  |  National Sexual Assault Hotline  |  National Suicide Prevention Lifeline  |  National Teen Dating Abuse Helpline  |  Safe Helpline - Sexual Assault Support for the DoD Community  |  The Trevor Project Helpline for LGBT Youth (Ages 13-24)  |


Survivor Assistance Services at the Student Health Center

  • Basic safety planning
  • Crisis intervention and counseling and psychological services
  • Medical care
  • Assistance with notifying law enforcement and campus officials

  • Referrals and connections to local community resources
  • Information regarding University reporting options and obligations
  • Information and resources

On-Campus Assistance & 24-Hour Hotlines

Specialized assistance is available through:

Help 24/7 ►  |  National Domestic Violence Hotline  |  National Human Trafficking Hotline  |  National Sexual Assault Hotline  |  National Suicide Prevention Lifeline  |  National Teen Dating Abuse Helpline  |  Safe Helpline - Sexual Assault Support for the DoD Community  |  The Trevor Project Helpline for LGBT Youth (Ages 13-24)  |


Basic Safety Planning

Call 911 in an emergency or if you or someone else is in imminent danger.

To help reduce risk of harm, safety planning can be extremely important. As safety needs vary depending on circumstances, consulting with a 24-hour hotline, law enforcement or the Title IX Coordinator is recommended.

If desired, basic safety planning is available through the Student Health Center by appointment by calling 323-343-3302.

Helpful safety planning strategies may be found through the:

Help 24/7 ►  |  National Domestic Violence Hotline  |  National Human Trafficking Hotline  |  National Sexual Assault Hotline  |  National Suicide Prevention Lifeline  |  National Teen Dating Abuse Helpline  |  Safe Helpline - Sexual Assault Support for the DoD Community  |  The Trevor Project Helpline for LGBT Youth (Ages 13-24)  |


Crisis Intervention & Counseling and Psychological Services

Crisis intervention counseling is available 24-hours a day through national and local hotlines. Ongoing counseling, support groups and other advocacy services are also available through local domestic violence and sexual assault survivor support agencies.

If desired, crisis intervention counseling is offered by the Student Health Center's mental health, medical, and health education staff by appointment or on a walk-in basis. Counseling and psychological services (CAPS) is provided by the Center’s licensed mental health professionals.

  • Call 323.343.3314 for CAPS appointments.
  • Call 323.343.3302 for medical and health education appointments.

Help 24/7 ►  |  National Domestic Violence Hotline  |  National Human Trafficking Hotline  |  National Sexual Assault Hotline  |  National Suicide Prevention Lifeline  |  National Teen Dating Abuse Helpline  |  Safe Helpline - Sexual Assault Support for the DoD Community  |  The Trevor Project Helpline for LGBT Youth (Ages 13-24)  |


Medical Care

Obtaining medical care after an assault is very important. Ideally, this care is obtained from hospitals or clinics that specialize in survivor assistance and forensic examination (24-hour hotlines can provide survivors with the locations of appropriate facilities).

Related medical services offered by the Student Health Center include: diagnosis and treatment of injuries; testing and treatment for sexually transmitted infections; and emergency contraception. These services are available by appointment by calling (323) 343-3302.

Important Notes

Obtaining medical services from hospitals or clinics that perform forensic exams is especially important for sexual assaults that occurred within the preceding 120 hours. 24-hour national and local hotlines can provide survivors with the locations of appropriate facilities. When crimes are reported to law enforcement, the responding agency will assist survivors with evidence preservation. Local facilities which perform the sexual assault forensic exam include:

  • Rape Treatment Center at UCLA Medical Center, Santa Monica: 1250 Sixteenth Street, Santa Monica, CA 90404 | Phone: 424.259.6000, extension '0' - request rape hotline from the hospital operator

California law requires health practitioners to report details of injuries resulting from domestic violence, sexual assault, and other crimes involving patients they treat to a local law enforcement agency. Questions regarding a provider's reporting obligations can be asked prior to disclosure. By right of federal and state laws, sexual violence victims and survivors are entitled to obtain sexual assault forensic (evidence) exams at no cost even if they choose not to report incidents to law enforcement. For additional information, please see Evidence Preservation.

Help 24/7 ►  |  National Domestic Violence Hotline  |  National Human Trafficking Hotline  |  National Sexual Assault Hotline  |  National Suicide Prevention Lifeline  |  National Teen Dating Abuse Helpline  |  Safe Helpline - Sexual Assault Support for the DoD Community  |  The Trevor Project Helpline for LGBT Youth (Ages 13-24)  |


Law Enforcement and Campus Official Notifications

All crime victims and survivors are encouraged to report crimes and campus policy violations to local law enforcement, University Police, the Title IX Coordinator or Deputy Title IX Coordinators, and/or campus security authorities. If requested, Student Health Center staff can help survivors with these notifications. Assistance is also available to help connect survivors with local support agencies.

Help 24/7 ►  |  National Domestic Violence Hotline  |  National Human Trafficking Hotline  |  National Sexual Assault Hotline  |  National Suicide Prevention Lifeline  |  National Teen Dating Abuse Helpline  |  Safe Helpline - Sexual Assault Support for the DoD Community  |  The Trevor Project Helpline for LGBT Youth (Ages 13-24)  |


Information, Resources and Referrals

Local domestic and sexual violence survivor support agencies and 24-hour national and local hotlines provide specialized and case-specific safety planning, information, resources, care, support, and services.

Student Health Center staff provide general information, resources, care, and support, as well as providing referrals to victim and survivor support community resources.

Help 24/7 ►  |  National Domestic Violence Hotline  |  National Human Trafficking Hotline  |  National Sexual Assault Hotline  |  National Suicide Prevention Lifeline  |  National Teen Dating Abuse Helpline  |  Safe Helpline - Sexual Assault Support for the DoD Community  |  The Trevor Project Helpline for LGBT Youth (Ages 13-24)  |


University Reporting Options and Obigations

Campus-Based Reporting Options

Student Health Center personnel can provide survivors with information on their campus-based rights. Details are available in the Cal State LA Title IX Notice of Non-Discrimination. This notice affirms "The California State University does not discriminate on the basis of sex, gender, or sexual orientation in its education programs or activities." The statement is accompanied by CSU Executive Order 1095 which identifies prohibited conduct and includes answers to questions victims and survivors may have related to Cal State LA options — What should I do? Who should I contact? What reporting options do I have? As a reporter, am I protected from retaliation? What else might happen if I notify University Police? What CSU procedures are available? What are the CSU definitions of sexual violence, dating violence, domestic violence, stalking and consent?

Student Health Center Reporting Obligations

Note: All Student Health Center personnel are mandated child abuse and neglect reporters (as are ALL CSU/Cal State LA employees). In addition, depending on the role of the provider (e.g., psychological counselor, medical provider or health educator) who assists a survivor, elder abuse, suspicious injury, and other legally mandated reporting may apply. Additional information may be found in our Notice of Privacy Practices or by asking staff about their reporting obligations. For those with concerns regarding Student Health Center reporting obligations, providers should be asked about their specific reporting responsibilities before disclosure — this allows survivors to decide how much information they want to share while still receiving assistance and support.

Help 24/7 ►  |  National Domestic Violence Hotline  |  National Human Trafficking Hotline  |  National Sexual Assault Hotline  |  National Suicide Prevention Lifeline  |  National Teen Dating Abuse Helpline  |  Safe Helpline - Sexual Assault Support for the DoD Community  |  The Trevor Project Helpline for LGBT Youth (Ages 13-24)  |


Help 24/7 ►  |  National Domestic Violence Hotline  |  National Human Trafficking Hotline  |  National Sexual Assault Hotline  |  National Suicide Prevention Lifeline  |  National Teen Dating Abuse Helpline  |  Safe Helpline - Sexual Assault Support for the DoD Community  |  The Trevor Project Helpline for LGBT Youth (Ages 13-24)  |