Off Campus Library Database Access

Off-Campus Library Database Access

Access to certain electronic resources is restricted to the Cal State LA community (currently enrolled students, faculty & staff) due to licensing/copyright agreements with vendors and publishers. If you are using a computer on campus (such as those in the library and computer labs) you will be automatically connected to library e-resources; no log-in is required.

vpn access

Off-Campus Access

You can access electronic resources from off-campus in two ways:

  1. Virtual Private Network, or VPN (Recommended)
    • If you frequently access library electronic resources from off-campus, we recommend that you use the campus VPN for remote access. It's often more reliable than the Proxy method and faster, too!
  2. Proxy Server
    • The library's Web site provides seamless access to electronic resources. When you click a link to a database, article, e-book, etc. you will be prompted to log in to the proxy server with your MyCSULA username and password. After logging in, you will be directed automatically to the desired resource.
      • Instruction for using Proxy is below

Troubleshooting Checklist for EZ Proxy Server Problems

1. First Time User Trouble

The first time you try to access a restricted database, you should see a screen that looks like this:
EZ Proxy login screen

If you do not see this screen, try a different database. If you still fail to see the login screen:

2. Trouble Accessing a Specific Database

If you've been successful accessing other restricted library databases with our EZ Proxy server, but are having problems accessing a specific database, use this page to report your Database problem or phone the Library Reference Desk (323-343-3988) and ask if they are experiencing any problems accessing that particular database. If they report having no problems, then email us with your specific problem. Copy the 7 questions below and paste them into your email. Answer the questions on the email and we will get back with you as soon as possible.

Alternatively, you can try to reach us by phone (323-343-4993). If you get voice mail, please leave a detailed message answering the same 7 questions.

3. Cookies Trouble

Cookies must be enabled on your browser for EZ Proxy to work. If you are not sure if your cookies are enabled.

4. Pop-up Trouble

If you have pop-up windows disabled on your browser, EZ Proxy will still work; however, Findit! and one or more of the databases accessed via EZ Proxy may not work. Findit! and some Library databases use pop-up windows as an integral part of their operating system. If you find yourself clicking a link but nothing happens, then suspect that pop-up windows may be disabled (e.g., installing a Google Toolbar will disable pop-ups).

5. Disable Identity Protection Software

( Anonymous/Encrypted Web Surfing ): Identity Protection Software ( e.g., GhostSurf ) will modify your way your computer communicates with our EZProxy Server. Identity Protection Software must be disabled before accessing the Library databas

6. CSULA Network/E-mail account Failure

If you are unable to login using your CSULA Network/E-mail account, there might be a possible issue with your account. Make sure you do not have caps lock on, and that you have entered your password correctly. (Note: Passwords are case sensitive!) If you still cannot login, contact the Information Technology Support Helpdesk at 323-343-6170 for assistance with your CSULA Network/E-mail account. The ITS Helpdesk is located in the Library Palmer Wing (LIB PW) Lobby and its hours are available online.

If you don't remember your CSULA Network/E-mail account user name and password, please go to myCSULA portal page (you can find a link to myCSULA on the top of the Library homepage or the Campus homepage and click on "Forgot Password" button to start your ID and Password recovery process.

7. Any Other Problem

If you feel that you need further assistance with EZ Proxy, contact us by phone at 323-343-4993 or by email.


Issues with Cookies and our EZ Proxy ServerAccess to licensed electronic databases is available to current CSULA students, faculty, and staff. To verify your access while you are accessing these databases, the Library requires that your web browser accept cookies. The procedure to enable the cookies option in your Web browser depends on the browser you are using. The instructions below describe how to find the correct Help screen for enabling cookies on Microsoft Internet Explorer and Chrome.

Microsoft Internet Explorer

  1. From the Tools menu or Internet Explore Menu button icon , select Internet Options. You see the Internet Options dialog that provides a number of tabs that allow you to set your browser preferences.
  2. To enable session cookies, click the Privacy tab.
  3. From the Settings section of the tab, click Advanced.
  4. Locate and click the checkbox next to Always allow session cookies
  5. Click OK to accept scripting and cookie handling changes and close the Security Settings window.
  6. From the Internet Options dialog, click Apply to effect settings then OK to close the dialog.

 

Google Chrome

  1. At the top right, click More Chrome More option and then Settings.
  2. At the bottom, click Advanced.
  3. Under "Privacy and security," click Content settings.
  4. Click Cookies.
  5. From here, you can:
    • Turn on cookies: Next to "Blocked," turn on the switch.
    • Turn off cookies: Turn off Allow sites to save and read cookie data.

If you need further assistance in resolving an issue with connecting to the Library databases from a remote site please contact us.