Eagle Alert

Emergency Alert System PhotoAs part of the university’s commitment to campus safety, Cal State L.A. is upgrading the emergency notification system, now called Eagle Alert. Eagle Alert will contact all students, faculty and staff during emergencies affecting the university using the following information delivery methods:

  • Messages to Cal State L.A. email addresses
  • Text messages to mobile phones

Messages will be sent when emergency situations arise, such as fires, earthquakes, and acts of violence or situations posing an imminent threat to life, health or the safety of our campus community. An Eagle Alert will only be sent after carefully assessing a situation and determining that it is serious enough to warrant a notification, or to periodically conduct system tests.

The old emergency notification system was an opt-in system which resulted in low participation, leaving many members of the campus community without the benefit of emergency notifications. The upgraded Eagle Alert system will be updated weekly with information from the Student Administration and Human Resources systems. Information from the old emergency notification system will not be migrated into the new Eagle Alert system.

Text messages are typically the best method to communication during an emergency, so we encourage everyone to have a mobile phone number in the Student Administration or Human Resources systems to receive emergency text messages. When a change to your mobile phone number is made in the Student Administration or Human Resources systems, the change will also update your information in Eagle Alert.

Student instructions for updating their mobile phone number to receive text messages are at: http://www.calstatela.edu/bussys/eagle-alert-student-mobile-phone-update

Faculty and staff instructions for updating their mobile phone number to receive text message are at: http://www.calstatela.edu/bussys/eagle-alert-employee-mobile-phone-update

Please check our Frequently asked Questions page for more information.

The new system is scheduled to be implemented in April. If you have any questions, please email Lizette Juarez or call extension 3-5757.