Facilities Work Control is the first point of contact for Building Maintenance, Custodial and Grounds requests. Customers can call the Facilities Work Control Center at 323-343-3440 and be connected with a representative who will coordinate a response to all issues.
The Work Control’s primary mission is to act as the liaison between the University community and Facilities. The Facilities Work Control staff receives work requests (work orders) from within the University community and distributes them to the appropriate trade/custodial personnel. All work requests are processed through the Work Control Center. Using TMA, our Computerized Maintenance Management System (CMMS), we have the ability to receive work orders by phone, fax, walk-in and via the Internet.
We strongly encourage our customers to use the online work request (http://FSID) to provide services that are tailored to your needs and requirements. If you have any questions or feedback, please contact Work Control at (323) 343-3440 or [email protected]