Quality Improvement

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Quality Improvement

Contact us: (323) 343-3508

QI Program Email
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Quality Improvement (QI)

Welcome to the Quality Improvement (QI) website. While this site is new, QI is certainly not a new concept on our campus or in the California State University system. This program is designed to promote continuous quality and improved productivity across the California State University (CSU).

Over the past six years, Cal State LA has increased its participation and we are happy to report that the PresidentÂ’s Office and all five divisions of the University (Academic Affairs, Administration & Finance, Student Affairs, Information Technology Services, and Institutional Advancement) embrace the system-wide Quality Improvement program.

Here on our campus, the program is in line with the CSUÂ’s philosophy in facilitating quality improvement initiatives throughout the campus, whether driven by the ChancellorÂ’s Office or those internally initiated.

All in all, quality improvement efforts are those designed to enhance the quality of campus systems to internal customers – students, staff and faculty. Furthermore, quality improvement encompasses improvement in both internal and external business processes.