Quality Improvement (QI)
to the Quality Improvement (QI) website. While this site is
new, QI is certainly not a new concept on our campus or in the
California State University system. This program is designed to
promote continuous quality and improved productivity across the
California State University (CSU).
Over the past six years, Cal State LA has
increased its participation and we are happy to report that the
PresidentÂ’s Office and all five divisions of the University
(Academic Affairs, Administration & Finance, Student Affairs,
Information Technology Services, and Institutional Advancement)
embrace the system-wide Quality Improvement program.
Here on our campus, the program is in line
with the CSUÂ’s philosophy in facilitating quality improvement
initiatives throughout the campus, whether driven by the
ChancellorÂ’s Office or those internally initiated.
All in all, quality improvement efforts are
those designed to enhance the quality of campus systems to
internal customers Â– students, staff and faculty. Furthermore,
quality improvement encompasses improvement in both internal and
external business processes.