Procedures for:
-
Shipping
- Receiving
- Chargebacks


Overnight Carriers:
-
UPS
- FedEx
- Airborne Express


Campus Stores

Mail Services

Property
Management

Shipping and
Receiving

Shipping and Receiving
Bungalow X | PHONE:323/343-3745 | FAX:323/343-5530


Mission Statement
The staff of the Receiving Department is responsible for inspecting incoming material and providing a Purchase Order Receiver, authorizing the Accounting Office to schedule payment for goods received. Therefore, it is imperative that Receiving be notified immediately when mercahndise is either delivered directly to the department or picked up by departmental personnel. See Notification of Receipt of Merchandise/or Cancellation of P.O.


Shipping Procedures
Material being shipped by the Shipping Department for repairs must be accompanied by a copy of the Claim Report. Service order will also be required to cover transportation charges, if the material is being shipped other than United Parcel Service. Merchandise being shiped back to the vendor must be accompanied by the Return Merchandise Claim Report which can be obtained from Shipping and Receiving. Due to the complexity of Shipping Procedures, all additional instructions can be obtained by calling extension 3-3745.

Overnight Carriers/Next Day Delivery: The three (3) most often used overnight carriers are: Federal Express, UPS, and Airborne Express. All costs for shipping are determined by the weight and destination. Cost will vary with each carrier.

TOP | Airborne Express | FedEX | UPS


Receiving Procedures
All mechandise and equipment ordered by the University are processed through Shipping and Receiving and delivered to the departments initiating the orders. When the item(s) is/are delivered to the department by the Receiving Delivery Unit, department personnel should inspect and verify the items upon arrival. If the item(s) does not meet specifications, or is received damaged, please notify the Receiving Department immediately. In the event damages are discovered, unpacking should be discontinued and the box/carton and all packing materials and merchandise should be held by the department. The department should then prepare a Return Merchandise/Claim Report. Upon completion of the claim report form, please notify the Receiving Department by phone so that the merchandise and the completed Claim Report can be picked up. Corrective action will be initiated by Receiving. If the department receives an item or items that do not belong to them, please call Receiving at extension 3-3745. Return items are not to be sent through the Campus or U.S. Mail.

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Chargeback Procedures

  1. All shipping costs via UPS are done on a monthly chargeback basis.
  2. Departments will receive their copy of the Form 42 reflecting the cost of each shipment for that month.


TOP | Cal State L.A. | Division of Administration and Finance |
Materials Management