The following basic information has been prepared to assist you in a smooth transition into Cal State L.A.’s Housing Community. The Housing Student Guide has more detailed procedures on the following topics as well as other items you will want to review.
We recommend you print and review a copy of the Housing License Agreement, Housing Student Guide, and Payment Schedule. As part of your online Agreement (contract) you agreed to and you will be held accountable for the following policies, rules and regulations set in the aforementioned documents.
Students confirmed for a space will receive an Assignment Email sent to their Cal State L.A. email. Assignment emails will be sent after the first payment is made.
Move-in date: Sunday, January 5, 2014, 10am-2pm at the Housing Services Office.
If you are unable to check-in (move-in) on your assigned date or time, please contact the Housing Services Office for information on how to request a different move-in date.
Prior to students moving in, all students must have turned in their required documentation [verification of Tuberculosis Test Results, Consent Form if under the age of 18yrs).
On your assigned Move-In date:
1. Park in Lot 7 and walk up to the Housing Office, located in the Phase II complex, BLDG. 34.
2. Present a picture ID (state ID, driver’s license, passport or Cal State LA ID).
3. You will be given an Apartment Condition Report form and keys to your apartment. The Apartment Condition Report form is used to assess the condition of the apartment at the time you check-in and at the time you check-out, as well as to determine damage charges at the end of the academic year.
4. Complete the Apartment Condition Report form in detail and turn in the form to a Housing Services Staff.
5. Now you are ready to move in all your belongings.
PARKING ON MOVE-IN DAY
The parking lot for Housing residents is adjacent to the housing complex (inside the fenced area, lot 7A). If you plan to use this lot, a residential parking permit is required. Parking Enforcement will issue citations to all vehicles that do not display the appropriate permit.
Residential Parking Permits can be purchased from the Parking and Transportation Service Center. If you have purchased a University Parking Permit at the time you registered for classes online, you will need to take the University Parking Permit to the Parking and Transportation Service Center where they will exchange your University Permit for a Residential Parking Permit.
Parking Lot 7A gets cleaned on Fridays from 7:30 am to 9:30 am. Please do not park in Lot 7A during this time.
The last date to cancel your Winter 2014 License Agreement was Saturday, December 7, 2013. Students wishing to cancel their Agreement must submit the Cancellation and Refund Request form. All cancellations are subject to a cancellation fee of $ 50.00. Students that submit their cancellation request after the deadline may be charged a prorated amount of up to 30 days of fees unless we are able to confirm another student to take the room that was assigned to you.
If your admission status is rescinded or you are disqualified by the University, it is the student’s responsibility to submit the Cancellation and Refund Request form to Housing Services by December 7, 2013 or immediately after you receive your rescinded/disqualification email.
Recommendations & Important Information
WHAT TO BRING
The apartments are furnished and have a fully equipped kitchen. Please click on this link http://www.calstatela.edu/univ/housing/freshmen.php for a list of recommended items to bring.
If you have signed up for the 7 meal plan or the 12 meal plan, meals will begin on Monday, January 6, 2013. Lunch can be picked up at the Distribution Center window across from the University Club on campus (next to the Bookstore) Monday-Friday. Dinner will be picked up in the Phase II Conference Room in Housing Monday-Friday. Brunch on the weekend will be picked up in the Phase II Conference Room. Please visit our Meal Plan webpage for more details on meals included, hours of operation and process. http://www.calstatela.edu/univ/housing/mealplan.php
No more carrying around all those quarters! All washers and dryers accept debit or credit cards only. No debit card or credit card? No problem; just make a trip to a shopping center and purchase a prepaid credit or debit card.
The washer and dryers are high efficiency machines, using less water, detergent and energy to keep your clothing clean. Residents are responsible for proper use of the machines and keeping track of their own laundry. Access is 24/7 for all laundry rooms.
· Phase I has a main laundry facility located inside the Community Information Center (CIC) on the East Side.
· Phase II has laundry rooms located on the first floor of each of the five buildings.
· The Golden Eagles Apartments (GEA) has a laundry facility in the community center.
Living together means cleaning together. Residents are responsible for keeping their apartments clean through-out the year. Each apartment should come to their own agreement on how they keep their apartment cleaned. Resident should talk to their housemates about the following:
- What and how often the apartment is cleaned (Having a schedule helps)
- Who cleans what (Everyone should be a part in cleaning!)
- What cleaning supplies are bought or used. (Some people cannot tolerate the smell of certain cleaning products!)
The Community Information Center (CIC) has vacuum cleaners available to its residents after 5 P.M. When checked out, the resident has one hour to use the vacuum and return it to the CIC in order for other resident use. To check out the vacuum, have your student identification card ready to give to the RA on duty.
Residents will be assigned a mailbox for use and will be given the mailbox combination upon check in. Mailboxes are shared among residents in the same bedroom. To prevent theft of mail, residents should not share the combination to their box with any other resident, student or friends.
There are two mail rooms located in housing for its residents:
- The Phase I mail room is located in the Community Information Center.
- The Phase II mail room is located along-side the Housing Office building.
Residents who receive a package too large to place in their mail box will receive a notice, which must be taken to the window at the Phase II Mail Room for pick–up. A student identification card is required, or the package will not be released!
Mail Room hours are:
- Monday-Friday 9:00 am-5:30 pm
- Saturday 10:00 am-2:00 pm
All correspondence for the Mail Room should be directed to HousingMailroom@cslanet.calstatela.edu . The Mail Room staff is available to assist with repairs, teaching how to open boxes and any questions or concerns regarding packages and deliveries.
Packages are received daily and available after 3:30 pm for pick up. In order to pick up your package, you must present a picture ID and the white package delivery notification slip, which is placed in your mailbox. For faster processing of your packages always include your Box number and your name as you are registered with Cal State L.A.
More information is available in your Student Guide Handbook and we are also here daily to assist you.
Housing internet has a wireless (Wi-Fi) network. To access it, residents must use their CSULA portal as the log-in.
For example: username: jkrowling94
There are two networks for residents to access: Encrypted and Unencrypted. Both require a log-in.
For any issues regarding the internet residents may contact ITS on campus. They are located in Palmer Wing on the first floor.
KEYS: LOST KEYS, COURTESY KEYS
Residents are responsible for keeping track of the keys assigned to them at move-in.
The keys assigned to residents are:
- Core Key, this key unlocks the front door of apartments.
- Bedroom Key, this key unlocks residents’ bedroom door.
For any lost/misplaced keys, the resident is responsible for reporting them immediately, as it is a safety and access concern.
Should a resident be unable to enter their apartment due to lost/misplaced keys, courtesy keys are available at the front office desk during business hours. These keys must be returned within 20 minutes of being checked out.
After 5 PM, residents must call the RA on-duty to be keyed into their apartment; they must produce identification to confirm they are a resident of that apartment.
Housing holds residents responsible for any guest they have in their apartment. Residents should be aware of the following policy:
- No guest of the OPPOSITE gender may remain in an apartment after 2 A.M. If this happens, the resident incurs a guest violation with housing.
- Any overnight guest must be registered at the CIC with the RA on-duty. They are always available and on call for this.
- Guest may not stay in an apartment over 3 consecutive nights.
Following the policy regarding guests, helps keep the community safe.
The safety and security of our residents is of primary concern to the Housing Services staff. Although our staffing, programming, and services assist in creating a safe living environment, we need each resident’s help to keep our community safe.
- Keep your door locked at all times.
- For security purposes, do not give/lend your keys to anyone, including your housemates. This is also against our policies.
- When leaving your apartment, verify your windows and sliding doors are locked, and remember to close your blinds.
- Tell your housemates where you are going and if you will be leaving for an extended time.
- Report any suspicious person to campus police.
Resident Assistants (RAs): These student employees are responsible for assisting residents with resolving any day-to-day issues (e.g. roommate disputes).
Residence Life Coordinators (RLCs): The RLCs are student employees responsible for programming, peer staff training, and community program coordination.
Resident Directors (RDs): The RDs are full-time live-in professionals responsible for the supervision of the RA & RLC staff, programming, student conduct, and emergency duty coverage.
EVENING, WEEKEND AND EMERGENCY ASSISTANCE
A Resident Assistant is on-duty after hours and weekends to monitor noise levels and any potentially hazardous or dangerous conditions. The RA on-duty has been trained and counts on the assistance of the Emergency Duty Personnel and Live-In Assistant Director, which are experienced professional staff.
- To reach the RA on-duty call (323) 343-4807
- Monday-Friday, 6pm-8am
- Saturday-Sunday, all day
WEEKLY HOUSING EMAIL
Stay Informed! We send weekly emails to residents to inform them of important upcoming deadlines, fun activities and other relevant information. All communication is made by email and sent to student’s Cal State L.A. email accounts. Please remember to add the Housing email (email@example.com) to your safe list or contacts if you have your Cal State L.A. email forwarded to a personal email.
Follow us on Twitter and like us on Facebook to get up-to-date information and see what is happening in Housing. Search CSULA Housing.
After your student checks-in and begins classes, all their education records including housing records are protected by the Family Education Rights and Privacy Act (FERPA). For Residence Life staff to share information with parents, students will need to give written consent prior to making any inquiries. Each University department has a form for the sole use of their department. The Housing FERPA form can be downloaded and completed by the student. http://www.calstatela.edu/univ/housing/documents/form/FERPA.pdf
Housing Fees will be charged to your GET account according to the payment plan you selected when you completed your License Agreement online. You can pay directly online through GET, mail in a check or in person at the University Cashier’s Office.
Residents are responsible to make their payments on time according to the Housing Payment Schedules. http://www.calstatela.edu/univ/housing/Payment_Schedules.php
All students must have paid their payment for their Winter Housing on or before December 6, 2013.
- Failure to make your payment by the due dates will jeopardize your housing. You may be required to move out and will continue to be held financially responsible for the remainder of the Agreement term.
- Keep in mind that an outstanding balance may result in late fees, class registration holds and eviction.
- Financial Aid recipients: If you are receiving aid, you should have printed a copy of your Financial Aid Award Summary from your GET and turned it in to the Housing Office by December 6, 2013. We will defer your first payment until your aid is released in January. Please keep in mind that you are responsible to pay the price difference from what Financial Aid does not cover.
NEW RESIDENTS MOVING IN THROUGH OUT THE YEAR
New residents move in throughout the year. Please make sure that you do not spread your belongings to the vacant space/room and the room/apartment is ready for a new resident to move in at any time. As you can imagine, it can be a hard transition and move in mid-year so we ask that you help make them feel welcome.
- If there is an empty bed space in your room or an empty room in your apartment, please be sure to keep the space (bed and furniture) empty.
- If you spread out your belongings into the vacant space, you will be charged and will be subject to disciplinary action.
- If necessary, Housing Services staff may move resident belongings in order to clear the space for newly assigned residents and may be charged for cleaning and labor.