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Primary Care Service
Student Health Center primary care
services include:
-
Chiropractic Clinic
- Dental
Clinic
- Family
Planning
-
Immunizations
-
Laboratory, Pharmacy & X-Ray
- Men’s
Health Care
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- Nutrition
Clinic
- Optometry
Clinic
- Physical
Exams
-
Tuberculosis Screening and Counseling
- Women’s
Health Care
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The Student Health Center is NOT staffed to provide:
-
Prenatal care
- Care to student dependents
- Care for Cal State LA employees except those
injured while working
- Emergency care
- Hospitalization
- Allergy injections
- Podiatry services
Primary
care physicians, a psychiatrist, nurse practitioners, and physician
assistants provide screening, diagnostic, and treatment services for
acute and sub-acute conditions and injuries, including:
- Arthritis
- Asthma
- Cold and flu
- Contraception
- Diabetes
- High cholesterol
- Hypertension
- Obesity
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- Psychiatric conditions
- Sexually transmitted
infections
- Sports injuries
- Strep throat
- Thyroid disease
- Urinary tract infections
- And other conditions
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Appointments can be scheduled by
calling (323) 343-3302.
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Urgent
Care/First Aid
First Aid:
First aid is available to all persons on campus during clinic hours.
All emergencies should be reported to the Department of Public Safety at
extension 911 (if using a cell phone, call [323]343-3700 and ask for the
police dispatcher). Public Safety will arrange for transportation to the
Student Health Center or a local emergency facility if necessary.
Go to On
Campus Emergencies and After Hours Care.
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Nursing
Services
The Student Health Center
Nursing Staff consists of Registered Nurses and Licensed Vocational
Nurses. Most nursing services are available on a walk-in basis
through the Express Care Clinic. Some services, such as spirometry
and electrocardiograms, must first be ordered by a SHC clinician.
Express Care Clinic Nursing Services:
- Screening for future, same-day, or
immediate care.
-
Vital signs
(e.g., blood
pressure, temperature, pulse, weight and height)
- Injections and
immunizations (e.g., Hepatitis B, Depo-Provera contraceptive
injection)
- X-ray orders (e.g.,
tuberculosis screening, dental screening)
- Laboratory test orders
(e.g., pregnancy tests, cholesterol screening)
- Tuberculin skin testing
- Counseling (e.g.,
nutrition, pregnancy)
Laboratory
The Clinical Laboratory is
located to the rear of the Student Health Center and across from the
X-ray Department. It operates under a
Clinical Laboratory Improvement
Amendments
(CLIA) certification.
A full range of laboratory
testing is available to support the diagnostic needs of students (lab
tests must be ordered by a SHC clinician or nurse). The majority of specimens are
collected and processed at the Student Health Center Laboratory and
transported by courier to a contracting laboratory for analysis.
Fees for outside laboratory tests are competitively priced and
generally affordable (see Fee
Information for lab pricing).
Lab results for lab work analyzed
by the contracting lab are typically available in 7-10 days.
A
number of in-house lab tests are performed on site and are offered to
students at no additional cost. Results of these tests are ready the
same day.
Lab results
are generally given to students by
appointment
from the ordering clinician. Certain results may be received by
students on a walk-in basis through the Express Care Clinic. The Student Health Center
confidentiality policy prohibits the laboratory staff from releasing
test results to students.
It is not the policy of the
Student Health Center to give laboratory test results over the
telephone.
Pharmacy
A pharmacist is available
to dispense medications prescribed by Student Health Center clinicians. In
addition, some medications prescribed by outside clinicians may be filled
(subject to availability). A
variety of over-the-counter medications are available without
prescription.
Most
medications are provided at a reasonable fee especially priced for
Cal State L.A students (see
Fee Information for prices or
call the pharmacy at (323) 343-3317 for further information).
The pharmacist is also available to students for
consultations regarding medications.
A
private consultation room is available for students who wish to speak to the
pharmacist in a more private atmosphere.
Students may take prescriptions written by Student
Health Center clinicians to outside pharmacies for
filling if desired.
X-Ray Services
The X-ray Department is located to the rear of the Student Health Center
and across from the Laboratory. Diagnostic x-rays are taken by the Student Health Center radiologic
technologist upon the request of a SHC clinician or nurse.
X-ray procedures are performed under a variety of circumstances, such as:
-
Trauma cases where the patient has experienced an
injury.
- Non-trauma cases where patients may experience
pain or have symptoms that require diagnostic
x-rays such as severe cough, back pain, head
ache, etc.
- Students with positive TB skin tests may have
chest x-rays that are required for
pre-employment, various academic classes and as a
prerequisite for University enrollment.
The ordering clinician will
do a preliminary reading, when appropriate, before the patient leaves the
X-ray Department. All x-rays are then interpreted and reported by a consulting
radiologist. X-rays are provided at no additional cost.
X-ray results
are generally given to students by
appointment
from the ordering clinician. Certain results may be received by
students on a walk-in basis through the Express Care Clinic.
The Student Health
Center confidentiality policy prohibits the x-ray technologist from
releasing x-ray results to students directly.
Students may ask for copies of their x-rays to take to
a private medical provider. There is a nominal
at-cost fee for this
service.
Students needing verification of a negative chest
x-ray for academic or job related purposes may obtain a
report from a nurse through the Express Care Clinic. Copies of
other types of x-rays, such as trauma, may be obtained from
the Medical Records Office after signing a Release of Information Form.
Specialty
Clinics
Chiropractic Clinic
The Chiropractic Clinic, offered at no additional cost beyond the
mandatory health fee, provides spinal adjustments, treatment of low back
and neck problems, and preventive exercises for posture, movement,
flexibility, endurance, strength, balance, and coordination.
Services are provided by chiropractic interns under the supervision of
licensed chiropractor.
Treatments used are based on the
presenting problem and may include:
Please
allow one hour for appointments for new problems. Follow up appointments generally take 30-45 minutes.
You can help us make your appointment more efficient by coming
prepared. Clothing, such as
shorts or T-shirts, that lets us get at the areas of your problems will
help. It can also help to
think of, or even write down, your main concerns and questions about
your problem.
The
Chiropractic Clinic runs Tuesday - Friday. See
General Information for Clinic hours.
Students are seen by
appointment only.
Dental Clinic
The Dental Clinic is staffed by a dentist and dental assistant. For
a nominal fee
(see Fee
Information),
the Dental Clinic offers
brushing and flossing instruction, an oral examination of the teeth, bitewing dental
x-rays if indicated, teeth cleaning, a written dental evaluation,
dental fillings, and referral to an outside dentist if requested.
The Clinic runs Tuesday - Thursday (see General
Information for hours). Students are seen by
appointment only.
Nutrition Clinic
Nutrition Clinic services are provided by Cal State L.A. Department of
Kinesiology and Nutritional Sciences Dietetics Interns. These
students are supervised by a faculty member and the Medical Chief of
Staff. Dietetic interns are not allowed access to students'
medical records.
Clinic services include nutrition counseling, diet analysis, body
fat assessment, dietary plans, sports nutrition, and dietary supplement
and diet aid facts.
The Nutrition Clinic is offered
to students at no additional cost beyond the mandatory health fee.
Optometry Clinic
For
a competitive fee
(see
Fee
Information for pricing information),
the Optometry Clinic offers complete refraction by an optometrist,
glaucoma screening when indicated, and a written eye health evaluation.
The licensed optician offers single vision and bifocal eyeglass lenses,
a variety of frames, eyeglass fittings, and standard and disposable
contact lenses.
Clinic hours are Wednesdays 1:00 -
5:30 p.m. Patients are seen by
appointment only.
Limited basic
eyeglass prescriptions from outside
providers may be filled through the SHC Optometry Clinic.
Prescriptions by the SHC optometrist may be filled by an outside provider
if desired.Psychiatry
Upon referral from a Student Health Center personal
counselor or clinician, students may make an appointment
with the consulting psychiatrist. The first appointment is one hour
in duration. Psychiatric services are offered to students at no
additional cost (except medications) beyond the mandatory health fee. Services include:
- Psychiatric evaluation
- Short-term psychiatric case management
- Psychiatric medication prescribing and management
- Referrals to outside psychiatric providers
Medical Records
Security/Confidentiality of Records
- Medical Records are maintained and secured in
locked files in the Medical Records Department.
- Access to medical records, as well as to the
Medical Record Department, is limited to
authorized Student Health Center employees.
- The Medical Records Department is locked whenever
the Student Health Center is not operating.
- Your medical record will only be removed from the
Medical Records Department for justifiable need
and will be returned to the department as soon as
the need is met.
Denial Of Access To Medical
Information
Patients or their representatives and parents of minors
may have access to health records except where the law
permits denial of access:
- Where state law specifically precludes access
- Minors governed by legal constraints
- When the provider determines that such disclosure
may have a detrimental effect on the patient's
physical safety or psychological well-being
- Patients determined to be incompetent.
Release of Information
Release of medical information requires a written
authorization from the patient prior to disclosure and
must contain the following information:
- The name of the health care provider that may
disclose the medical information.
- The name of the person/facility authorized to
receive the information.
- The name of the patient.
- The purpose or need for the disclosure.
- The specific nature of the information to be
disclosed.
- A specific date at which time the authorization
expires.
- The right of the patient signing the
authorization to receive a copy of the
authorization.
Counseling/Mental Health information is released only when specifically specified and after the
mental health provider has reviewed the counseling record
and the request for release of records. The provider may
choose to furnish a summary report in lieu of copies of
the counseling record.
Confidential HIV Test results are released by
the ordering clinician or health educator in the presence of and only when
specifically requested by the person confidentially
requesting the lab test and signing a Release of HIV
Information/Laboratory Test authorization form.
Time allowed for response to requests for medical
information is 3 working days. Copies of medical records
are available at a nominal cost (see Fee
Information). There is no charge when medical records
are mailed directly to a private physician/facility or
hand-carried when a patient is referred to an outside
physician/facility.
Medical information received from other
physicians/health care facilities used in the care of the
patient is integrated into the medical record and becomes
subject to the same provisions as those records generated
within the Student Health Center.
Subpoenas
Medical information can be released without patient
authorization, whenever disclosure is compelled by law
such as court orders and subpoenas whether served by a
party to a suit or administrative proceeding, or by a
governmental agency in the course of an investigation.
The Student Health Center, as a professional courtesy, will
notify the patient that medical records are being sought
and forward a copy of the subpoena to the patient when
possible.
How To View Your Record
Requests for access for the purpose of reviewing the
original medical record requires a written request from
the patient prior to disclosure. This written request
should be submitted to Student Health Center
Administrative Office, Room 220. Access to medical
information is carried out under the direct visual
supervision of the providing clinician.
Medical Services
HIV/AIDS
Services
Clinical Services
The Student Health Center provides a variety of clinical
services for students living with HIV infection or AIDS. Student
Health Center clinical staff will work with a student's
outside primary HIV/AIDS care provider to provide
certain medications, lab work, immunizations and other services. Assistance is also provided for students without a
primary HIV/AIDS care provider. For more information,
schedule a consultation visit with the Student Health
Center Medical Chief of Staff by calling
(323) 343-3302.
Counseling
Individual and couple HIV/AIDS counseling is
available from Student Health Center clinical and health
education staff. This service can be
obtained on an appointment or walk-in basis.
HIV Antibody Testing
HIV antibody testing is available on a confidential and
anonymous basis. The SHC offers confidential HIV testing by
appointment, Monday - Friday. Free anonymous HIV testing is
available twice per quarter (see the Health Promotion and Education Center for more information about HIV
testing through the SHC).
HIV/AIDS Referral Services
Where appropriate and/or requested, the staff of the
Student Health Center will provide students, faculty, and
staff with referrals or information regarding community
HIV/AIDS and other health service agencies.
Education Services
The Health Promotion & Education Center staff
coordinate the majority of the Student Health Center's
HIV/AIDS education services. These services include
counseling, classroom presentations, workshops,
and educational resources. All
services are available, at no charge, for students,
faculty and staff for personal and Cal State L.A. related needs and
activities. The health
promotion and education staff can be reached by
calling (323) 343-3340.
Scheduling Appointments
Same-day and future counseling and clinical appointments are
available. Future appointments may be made by calling the
Student Health Center Appointment Coordinator at (323)
343-3302. Same-day appointments may be made by calling
(323) 343-3303. Appointment/information requests for
Health Promotion And Education staff may be made by
calling (323) 343-3341.
For More Information About HIV/AIDS and Related
Community Services:
Call one of the following
hotlines or see HIV
LA.
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California AIDS Hotline: |
English, Filipino, Spanish
(800) 367-AIDS (2437)
(800) 922-AIDS |
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CDC National STD & AIDS
Hotline (24-hour): |
English: (800) 342-AIDS
Spanish: (800) 344-SIDA (7432)
TTY/TDD: (800) 243-7889 |
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LA County
Health Line: |
(800)
427-8700 |
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