Skip to the content
Cal State L.A.

Menu

CFS Frequently Asked Questions

General Questions

  1. What do I need to do to log into CFS?
  2. When I click on Process Monitor to print my requisition, I get an error that I am not authorized, what happened?
  3. How do I get help with a problem in CFS (PeopleSoft)?
  4. What do I do if I forgot my My Password or User Name?
  5. What information can I access via the web?
  6. How do I get access to CFS Financials?
  7. Is there a time-out on the system that will automatically log me out?
  8. Is the system available all the time? Even nights and weekends?
  9. Can I access CFS from my home computer?
  10. Can I access CFS on a Macintosh computer?
  11. Why can’t I see a page?
  12. What do I do if page is stuck?
  13. I timed out - can I get my data back?
  14. I lost my Favorites
  15. How long will the old system be available?
  16. What happened to campus reports?
  17. How have the Business Units changed?

  1. What do I need to do to log into CFS?
  2. If you have not done so yet, you must activate your myCSULA Identity. Once you activate your myCSULA account, log into CFS. Visit our website for instructions on how to log into the new portal.

    Back to Top

  3. When I click on Process Monitor to print my requisition, I get an error that I am not authorized, what happened?
  4. One major change in CFS is how to print requisitions.  You will no longer use Process Monitor to print but will use Report Manager instead.  Please visit our web page for new online requisition instructional guides covering this change.

    Back to Top

  5. How do I get help with a problem in CFS (PeopleSoft)?

Problems are reported to Administrative Technology - CFS/PeopleSoft Problems located in Public Folders. Please go to our Report a Problem page for assistance.

Back to Top

  1. What do I do if I forgot my My Password or User Name?

Your user name and password for CFS (PeopleSoft Financials) is the same as your network ID and password which is now your myCSULA ID and Password.  If need to reset your password, go to the ITS myCSULA ID management web site.

Back to Top

  1. What information can I access via the web?

The Administrative Technology website contains information regarding the CFS conversion, useful links and information along with current instructional guides for the online requisition process.

Back to Top

  1. How do I get access to CFS Financials?

All users who had accounts in PeopleSoft Financials have been set-up in CFS with similar access. If you can log in but can't access specific functions, contact Admistrative Technology (see question 1 for assistance). If it is determined that you need an account on the financials system, fill out the CMS Financials Account Request form.  Include a description of your job duties that require access and get the appropriate approvals and submit to ITS.

Back to Top

  1. Is there a time-out on the system that will automatically log me out?

The timeout for all users is set to 20 minutes.

Back to Top

  1. Is the system available all the time? Even nights and weekends?

In general, the system is available every day. There are scheduled maintenance windows that could delay access to the system.

Back to Top

  1. Can I access CFS from my home computer?

CFS is available via the Internet and does not require special access to connect from home. (For information on telecommuting, please contact your manager.)

Back to Top

  1. Can I access CFS on a Macintosh computer?

Yes. If you work on a Mac, you will be able to access the system. The Finance databases are accessed via the Internet, so there is no extra software necessary.

Back to Top

  1. Why can’t I see a page?

Security roles have been changed. If you feel that this is in error, report your issue to our CFS/PeopleSoft Problems folder located in Public Folders.

Back to Top

  1. What do I do if page is stuck?

Select the Stop button. Using the Back button may cause you to lose data.

Back to Top

  1. I timed out - can I get my data back?

No - any unsaved transaction will be lost.

Back to Top

  1. I lost my Favorites

Favorites were not migrated to CFS. You will need to create a new Favorites list. Favorites allow you to create your own list of bookmarks to folder and content references in CFS. The Favorites you create become part of your user profile. This means that when you log-in to CFS at another workstation, your Favorites will be there. CFS Favorites should not be confused with the Favorites that are in your browser.

Back to Top

  1. How long will the old system be available?

The legacy PeopleSoft Financials system will be available through the end of July for year-end closing activities.  If you need access to prior-year financial data after this time, please post a request in the CFS/Peoplesoft problems folder.

Back to Top

  1. What happened to campus reports?

In the new CFS system, campus reports are no longer available. Instead, there is a new Data Warehouse to generate custom reports. Training for the Data Warehouse will begin late July through August. All current financials users will be notified on the training dates.

Back to Top


  1. How have the Business Units changed?

Please visit our Business Unit Names page to view the new changes.

Back to Top

5151 State University Drive . Los Angeles . CA 90032 . (323) 343-3000
© 2008 Trustees of the California State University

Last Update: 07/12/2011