TEC/LEC/MEC/EC Frequently Asked Questions
This FAQ is to provide answers to common problems and issues that are faced by faculty about TEC/LEC/MEC/EC at CSULA.
- How do I log in to the faculty workstation?
- How can I find a complete listing of equipment in Shared Electronic Classrooms?
- Where do I get the padlock combination code to use the equipment in Lecture Hall Classrooms?
- What types of computers are in the Electronic Classrooms?
- What types of computers are in the Technologically and Media Enhanced Classrooms?
- How do I schedule a class in a Shared Electronic Classroom?
- Who do I contact when the equipment in a Shared Electronic Classroom is not working?
- How do I get software for my class installed in Shared Electronic Classrooms?
- What should I do if the projection screen is not functioning properly in Lecture Hall Classrooms?
- How do I attach the laptop to the projector in Lecture Hall/TEC Classrooms?
- What equipment is on the Mobile TEC Cart?
- How can I reserve the Mobile TEC Cart?
A. At the login screen, type in your NIS user name and password.
Select the NIS domain. [Note: On some screens, you may only see the user name and password fields. Click the Options button to reveal the 'Log On To' field. Enter the NIS domain.
A. Click on the following link to search: http://sql.calstatela.edu/shared/.
A. Faculty can request a padlock combination code from the Dean of Educational Support Services (ESS) office at (323) 343-3818.
A. To see what hardware and software are available in the Electronic Classrooms and Open Access Labs (as well as their locations), please visit the following link:
http://www.calstatela.edu/its/techsupport/hardware/desktop/winsupport/dss_stud.htm.
topA. To see a complete list of locations, hardware and software available included in each room, and those responsible for each room, please visit the following link:
http://sql.calstatela.edu/dss/TechRooms/.
A. Please contact your department secretary or college office.
A. If there is a problem with the computers, projector or the printers during instruction between 9 a.m-6 p.m. M-TH, 9 a.m-4 p.m. FRI, please contact the ITS Help Desk at (323) 343-6170 to have an ITS staff member paged to provide immediate assistance.
If there is a problem with the computers connecting to the network during instruction after 6 p.m. M-TH, 4 p.m. FRI and on weekends, please call (323) 343-2630 to have the ITS staff on call paged.
topA. To request a software installation, submit a request to the Dean of Educational Support Services (ESS) in ADM 715 for review and approval before the sixth week of the quarter prior to the quarter of intended use. For example, if the software is to be ready for use by the first day of the fall quarter, the form is due before the sixth week of the summer quarter.
For further information, call (323) 343-3818.
A. Contact campus facilities at extension 3-3440.
A. There is an external VGA cable next to the monitor; plug this into your laptop's external monitor port. Be sure that the floor mounted computer is switched off.
A. The Mobile TEC Cart consists of a multimedia projector, a computer, a DVD/VCR Combo player, and amplified speakers. This unit has no laptop hookup or access to the Internet. The computer will accept the following medium: floppy, 100 zip, CD, and a USB extension cable for external USB memory devices.
topA. Call the college to reserve and pick up the Mobile TEC Cart:
College of Arts and Letters, 3-4001
College of Business and Economics, 3-2800
Charter College of Education, 3-4339
College of Engineering, Computer Science, and Technology, 3-4488
College of Health and Human Services, 3-4600
College of Natural and Social Sciences, 3-2087