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Communication Services


How to Use Your Multi-Line Telephone


Authorization Code

  1. From Idle Telephone
  2. Lift handset or press primary number key.► Listen for dial tone. ► Dial 16. ► Dial 8 digit Authorization code. ► Listen for dial tone. ► Dial number.
  3. To Transfer or Conference An Active Call
  4. Press Call Transfer or Conference key. ► Listen for dial tone. ► Dial 16. ► Dial 8 digit Authorization code. ► Listen for dial tone. ► Dial number.

Call Forward

  1. To Activate
  2. Without lifting handset, press Call Forward key (lamp flashes) ► Dial number where calls will be forwarded. ► Press Call Forward key again (lamp lights steadily).
  3. To Cancel
  4. Press Call Forward key (lamp goes dark).

Call Join

  1. To Connect a call
  2. While on the line with caller #1, press Conference. ► Press the line key with caller #2 on hold. ► Press Conference. ► Both callers will join your conversation.

Call Pickup

  1. To Respond
  2. Lift handset. ► Listen for dial tone. ► Press Call Pickup key or dial 13. ► Answer call.

Call Transfer

  1. To Activate
  2. Press Call Transfer key (first-call is placed on automatic hold). ► Dial number. ► Announce caller in privacy. ► Press Call Transfer key again. ► Hang up.

Conference

  1. To Activate
  2. Press Conference key (first call is placed on automatic hold). ► Dial number. ► Announce conference. ► Press Conference key again. ► Repeat procedure for additional conferees (up to three others, including yourself). [Note: the ability to conference six partners can be added upon request.

Dial Intercom

  1. To Use
  2. Press IC key. ► Listen for dial tone. ► Dial 1 or 2 digit intercom number.

Ring Again

  1. To Activate
  2. Press Ring Again key (lamp lights steady). ► Hang up
  3. To Respond
  4. Telephone will buzz (Ring Again lamp flashes). ► Lift handset and listen for dial tone. ► Press Ring Again key.
  5. To Cancel
  6. Without lifting handset, press Ring Again key.

Speed Call

  1. To Program or Change (Controller Only)
  2. Without lifting handset, press Speed Call key (lamp flashes). ► Dial 1, 2, or 3 digit Speed Call access code. ► Dial number to be stored. ► Press Speed Call key again (lamp goes dark).
  3. To Erase (Controller Only)
  4. Press Speed Call key. ► Dial 1, 2, or 3 digit Speed Call access code. ► Press * (number is automatically erased). ► Press Speed Call key.
  5. To Use
  6. Lift handset or press directory number key and listen for dial tone. ► Press Speed Call key. ► Dial 1, 2 or 3 digit Speed Call access code (number is automatically dialed).