Personal Telephone Calls
Telephones are provided for conducting University business. The University formulates and adopts policies to control the use of telephones for personal calls. University policy is consistent with statewide prohibitions and considerations.
General Information
Personal long distance calls may not be made from University telephones. Callers should make arrangements with the long distance operator to bill the caller’s residential telephone or to place a “collect” call, billing the called party.
Long distance, in addition to its usual meaning, includes calls to one or more message units. All calls originating from the campus are billed as zone 1, 2, or 3 message unit calls. The university is charged for all calls placed from the campus, including calls to Information.
There are pay telephones available throughout the campus for personal use by University employees. Most personal calls, with the exception of emergency calls, should be placed during regularly scheduled breaks or lunch hours.
If a personal call must be placed from a University telephone, a check can be written for the amount of the call(s) and submitted to Communication Services, Lib N B10. The department will receive a credit for the call cost the following month.
Dialing Restrictions
The calling area access level is determined by a “class of service” (COS) code programmed on each campus telephone set. The COS is selected and approved by the Dean/Chair/Manager or Vice President of each department. Campus callers should see the Department Representative for their area if there are questions concerning the assigned class of service.
Five classes of service are currently available, each offering a greater degree of unrestricted access for outgoing calls. The five classes of service include:
COS 0 Restricted To On-Campus Calls Only
Calls can be placed to and received from other campus telephones only.
COS 1 Restricted To Local Calls Only
Outward calls are limited to 213, 310, 323, 562, 626, 818, 800, 411,
911 and 555.
COS 2 Restricted To California Only
Calls can be placed anywhere within California, 800, and 555.
COS 4 Restricted To Domestic Calls Only
Calls can be placed within the continental United States.
COS 5 Unrestricted
Calls can be placed anywhere in the world.