Technical Support Resources

• Account Information - General account information for student, staff, guest and faculty.  Access to links for FAQ on NIS account, PDF instructions on how to use WebMail, Web CT general information, GET Student Administration, STAR Registration worksheet and more.

• Anti-Virus Scan - Find information about protecting campus and personal computers from viruses using the McAfee VirusScan software.  Learn about obtaining  the software and user guidelines. 

• Communication Services - Resources and telephone feature descriptions, instructions on telephone use, emergency information and much more. 

• FAQs - Find frequently asked questions about computing resources. 

• First Aid Kit Group of Web sites designed to help your home computer with any vulnerabilities it may have.

• GET SA - Information about Student Administration Accounts for faculty and staff.

• Hardware Support - Desktop maintenance tips, repair instructions, and campus computer specifications for both faculty and students. 

• ITS Help Desk - Resources on as well as solutions to the most common computing problems, links to tutorials and documentation downloads. 

• Lecture Halls - Online text and video instructions, troubleshooting and assistance on lecture halls. 

• MultiMedia Services - Provides various services for audio and video productions as well as graphic/photographic support.

• Shared Classrooms/Technical Facilities - Online text and video instructions, troubleshooting and assistance on electronically enhanced classrooms.

• Training Services - Find free training for CSULA students and staff.  Workshop schedules, subject listings, and printable handouts. 

• Web Services - Find information on file transfer, site request service, university web template, web FAQ, web server instruction, and web support. 

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