Frequently Asked Questions

This COVID-19 thing is everywhere. How will that impact summer Orientation?

The situation regarding the current health crisis is a constantly and rapidly evolving situation for us all. Rather than release bits and pieces of information, and talk about what we "think" might happen, we hope to be able to share a definitive plan of action (or as definitive as possible) by May 1st. In the meantime, we encourage you to double check your student financial account to ensure your tuition and fees are fully covered, and be sure to adhere to all deadlines regarding your transcripts. Feel free to email us if you have specific questions that aren't addressed here on the website. Thank you for your patience and flexibility!

Do I have to attend Orientation?

Yes. Golden Eagle Orientation and Academic Advisement are mandatory for all new freshmen and transfer students and returning students.

But I'm a returning student (not a transfer or a freshman). Do I still have to attend Orientation?

Yes. If you were required to reapply to the University, then you will be required to attend Orientation. Keep in mind that while the campus may not be completely new to you, there are some things that may have changed since you were last enrolled, including resource information, office locations and the quarter to semester conversion.

How/when do I sign up for Orientation?

Provisionally admitted students who have paid the Enrollment Confirmation Deposit (ECD) will receive an email on or around May 1, 2020 with instructions on how to sign up for one of the Golden Eagle Orientation programs.

I paid the Enrollment Confirmation Deposit, but I still haven't received an email about Orientation. Why is that?

As stated previously, we will begin taking Orientation reservations on May 1st.

If it is after May 1st, you've paid the ECD, and you still haven't received an email regarding Orientation, it may depend on when you paid the ECD. It can take up to a week for ECD payments to fully process, and the invitation emails generally go out once a week on Friday mornings. For instance, if you pay the ECD on a Thursday, you may not receive the Orientation email until the following Friday. We do appreciate your patience during this process. If you paid the ECD and more than a week has passed, please contact our office and we can further assist you.

When is the deadline to sign up for Orientation?

All reservations and payments must be received no later than June 1, 2020. Reservations are taken on a first-come, first-served basis. Failure to complete your reservation process by this deadline may result in your admissions being rescinded, which means you would not be able to attend Cal State LA in fall 2020. Please make absolutely sure to complete your reservation on time!

How will I know what classes are available?

Access GET via your Student Portal, and search for classes under your desired academic term (for example, fall semester 2018). Additionally, you can learn about specific courses you should be taking during your group advisement session with your college's academic and/or department advisors. Additional advisement information can be found in the Online Pre-Orientation, which is also mandatory.

Will I receive individual help to select my classes?

Individual academic counseling/advising is not available. All advising/counseling takes place in a group setting. Be sure to complete the Online Pre-Orientation, and take advantage of the resources found in your Student Portal. Bring any questions about classes you have with you, in order to get the most out of your group advisement appointment.

What if I need to change my major?

You will not be able to change your major before you attend Orientation. This means you will need to attend the Orientation session that corresponds to the major you selected when you applied to Cal State LA. For more details, please see the "Freshmen" or "Transfers" tab located on the top left of this page.

How much does it cost to attend Orientation?

Golden Eagle Orientation is $75.00 for freshmen, transfer students, and returning students. Freshman Overnight Orientation is $160. The guest fee is $46.00. Students may only bring one guest. Guests should be at least 14 years of age or older (childcare is not available).

Will Financial Aid cover my Orientation fee or ID card?

No. Financial Aid does not cover the Orientation Fee or the Golden Eagle One Card (school ID), and Fee Waivers will not be accepted under any circumstances.

Will a meal be provided?

Lunch will be served at approx. 12 p.m. for Golden Eagle Orientation participants. It is strongly recommended that you eat breakfast before you arrive, or pack a snack if you will need to eat before that time. Unfortunately, we are not able to accommodate Halal or Kosher meals. Please contact our office if you have any other dietary restrictions well in advance of your Orientation date.

Are overnight accommodations available?

Accommodations are provided for students participating in the Freshman Overnight Orientation program. One night's stay in University Housing is included in the cost of this program.

For students not participating in the above program, overnight accommodations are available on-campus for students attending Orientation and one parent/guardian only. Minors not attending Orientation are not permitted to stay in University Housing. For on-campus date and rate information, please visit the Housing Summer Programs page. For off-campus options, please visit this page for Hotels Near Campus.

May I bring a guest?

Freshmen may bring a parent/guardian or family support member to any date designated as a Parent and Family Support Orientation day. Freshmen are not permitted to bring guests to any other days, as all other days are for students only.

Transfer students may bring a parent/guardian or family support member to any date designated for Transfer Orientation, but the available spaces are very limited. Once capacity is reached, no additional guests will be accommodated.

However, if you are a student and have special needs and require accompanied assistance, please call New Student and Parent Programs at (323) 343-3195 well in advance of your Orientation date.

How long is Orientation?

  • One-day program
  • Check-in will begin at 8 a.m.
  • The program will begin promptly at 8:30 a.m. (late arrivals will not be admitted), and should end at approximately 4 p.m.
  • You are required to be present for the FULL DAY in order to receive credit for attending. If for any reason you cannot attend the full day, you will need to schedule a different Orientation date that will allow you to attend the full day.

Still Have Questions?

CONTACT US
orientation@calstatela.edu