Moodle Mentor

Overview

Whether this is your first time with online learning, or you just need more information on the tools and resources we have to offer. Then you have come to the right place, this site helps guide and support students who are enrolled in an online or hybrid course that uses our Learning Management System (LMS) called Moodle. This site also informs you on what it takes to succeed in an online course.

Here you will find how to get help with Moodle and find great resources to help you become a successful online student at Cal State LA. Please visit our additional pages: Online Learning at Cal State LA, which helps you learn about the skills you need to succeed in an online course, Moodle Helpful Guides has great step by step instructions on how to navigate through Moodle and Moodle Mentor Student FAQ contains commonly asked questions students have had when accessing Moodle.

What is Moodle

Moodle is the Learning Management System (LMS) at Cal State LA that makes course content and tools readily available online for hybrid or fully online courses or as a supplement to traditional face-to-face courses. Your Moodle course shell may contain your reading assignments, file upload for course papers, discussion forums for class, online quizzes and/or links to videos or webpages.

Moodle Access

Students can access Moodle directly through the following URL: moodle.calstatela.edu.

Students also can access Moodle through the myCSULA portal. Once you are in the myCSULA portal, click on the green Moodle 2014-15 icon to access your courses.

Moodle Help & Support

The following support is available to students:

Winter 2015 ITS Helpdesk Support

Walk-in: Library, Palmer Wing, 1st Floor
Monday - Thursday 8:00 am - 7:00 pm
Friday 8:00 am - 5:00 pm.
Saturday - Sunday: Closed

Walk-in: Annex Link (ST E191)
24x7 walk-in support is available at the Annex Link located at Simpson Tower E191 (ST E191) except during quarter breaks and university holidays.
Annex Link Schedule: www.calstatela.edu/annex

Phone Support: Call (323) 343-6170 for assistance. Telephone services are available 24x7 except during quarter breaks and university holidays.

Email/Online Help: Please use your CSULA Email address when submitting your issue. Assistance via online help/email at helpdesk@calstatela.edu is available 24x7 except during quarter breaks and university holidays.

Contact Us

Location: Library, Palmer Wing, 1st Floor
Phone: (323)-343-6170
Email: helpdesk@calstatela.edu
Web: http://www.calstatela.edu/moodlementor
Office hours: Monday - Thursday 8:00 am - 7:00 pm
Friday 8:00 am - 5:00 pm

Student Support Services

Part of being a successful student in college is to know the support services you have available to you. Below you will find links to Technical, Student Services and Academic support services available students here at Cal State LA.
Technical Support Resources
Student Support Resources
Academic Support Resource