Reference Desk Assistant
The responsibilities for this position are performed at the Reference
Students must have strong communication and interpersonal skills, experience with library catalog and databases, and willingness to help others.
Students may be required to work alone during the early morning and
late evening hours, both weekdays and weekends. During peak periods students
will be working along side faculty and staff members of the Library.
Duties include: informing patrons of
Library services and collections, making referrals to other Library and
Campus organizations, helping patrons locate library materials,
assisting patrons at workstations with software and search questions including
the online library catalog and other computerized databases, assisting patrons with the operation of computers, printers, and/or photocopiers, and answering phones.
Is responsible for keeping the service area properly maintained and
in good working order, including performing routine shelving. Other duties may include filing of
loose-leaf services, processing of theses, and assisting Librarians in other tasks as needed.
Performs related duties as required within the job level of responsibilities.
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