Q:
Why is a MyCSULA login (authentication) required
on all campus computers?
A: This has been done to ensure
the campus network is secure, and that those using it are
following acceptable use guidelines. In the event of
any security breach, the University will be able to associate users to specific computers, times and dates.Q:
Is there a time limit on how long I can use the
computers in the library?
A: To ensure computers are
available for everyone who needs to use one, the PCs you
log into with your network account have a time limit of
one hour. If computers are available, patrons may
log-in again for additional sessions.
Q: What accounts can
I use to log onto library computers?
A: You can use your staff,
faculty or student
MyCSULA account or a Library
Guest Account.
Q:
Where/when can I get a campus computer account if I don't have one?
A: You obtain an account at the ITS
Help Desk, located in the lobby of Library Palmer Wing
(Library South) or
activiate your MyCSULA account online.
Q:
What will I need to bring with me to obtain my account?
A: You will need your
Golden
Eagle One Card (or valid state photo ID) along with
a copy of your current class schedule (to show that you
are enrolled).
Q:
When will I need to use the myCSULA account?
• To use ANY computer on campus,
• To access your
CSULA e-mail
• To use the campus wireless network (i.e. hotspots on
campus)
• To access library databases from home (CSULA students
and faculty only)
•
To attend hands-on training on computer applications
(e.g., Microsoft Office and Adobe Creative Suite)
provided by the ITS Training Program.
Q: Who may get a MyCSULA account?
A: Depending on your
affiliation with CSULA, you may qualify for one of the
following types of MyCSULA identity accounts:
|
Students & Faculty
|
ongoing while
enrolled or employed by CSULA, includes wireless
and off campus access for faculty and students |
|
Library Guests
|
valid up to 1
year, must have a library barcode prior to going
to ITS HelpDesk, No wireless or off campus
access |
|
Library
Temporary account |
valid 1 day, No
wireless or off campus access |
|
User Category |
Type of Account |
Pick Up Location
|
|
CSULA Users |
|
|
|
Undergraduate & Graduate students |
MyCSULA |
ITS HelpDesk or online activation |
|
Extended Learning students |
Guest |
ITS HelpDesk
or online activation |
|
ELP students |
Guest |
ITS HelpDesk
or online activation |
|
Full-time faculty |
MyCSULA |
ITS HelpDesk
or online activation |
|
Part-time faculty |
MyCSULA |
ITS HelpDesk
or online activation |
|
Staff |
MyCSULA |
ITS HelpDesk
or online activation |
|
High School Students |
|
|
|
Math and Science School students |
TBD |
|
|
LACHSA students |
TBD |
|
|
Local High School students with valid CSULA Library card |
None |
|
|
Local High School students without valid CSULA
Library card. |
None |
|
|
|
|
|
|
Affiliated User |
|
|
|
CSULA Friends of the Library |
Guest |
ITS HelpDesk |
|
CSULA Alumni Association members |
Guest |
ITS HelpDesk |
|
CSULA Alumni but not Association members |
Temporary |
Circ Desk |
|
CSU students with student ID and proof of
enrollment |
Guest |
ITS HelpDesk |
|
Students of mutual use community colleges |
Guest |
ITS HelpDesk |
|
|
|
|
|
Non-Affiliated User |
|
|
|
Non-CSU faculty with valid ID |
Temporary |
Circ Desk |
|
Community members with valid ID (over 18) |
Temporary |
Circ Desk |
|
LA County Teachers with valid ID |
Guest |
ITS HelpDesk |
|
Non-CSU college students with valid student ID |
Temporary |
Circ Desk |
|
|
|
|
Q:
I do not belong to any of the affiliated groups so how
do I get access?
A: By
joining
the CSULA "Friends of the Library"
you become eligible for a Guest account. You must
present proof of current “Friends of the Library”
membership with your photo ID to obtain the account.
FOL guest accounts provide "in library" computer access
only.
Q:
Can I use my Library Guest Account in the university
Labs and other areas on campus?
A: No, this account will only allow you
to log into computers in the library.
Q:
Will I have access to other CSULA network resources such
as e-mail accounts, wireless and the Library databases
via the proxy server with the Library Guest Account?
A: No, this account will only provide you
access to log onto the Library computers and access to
the internet on these computers.
Q: I’ve lost my
account and password, what do I do?
A: Go to the ITS Help desk and ask for a
re-set of your password.
|