LIBRARY RESPONSIBILITIES

As University Librarian Ms. Kawakami provides leadership in planning and implementing strategies to enhance services and collections of the Library; provides effective management for the Library's resources, and makes creative use of technology in the provision of recorded knowledge and information resources to students and faculty of the University. She promotes the assessment of the instructional program of the Library and the development of an information literacy program for students.

EDUCATION

M.L.S., 1991      University of California, Los Angeles
B.A. Anthropology, 1970     California State University, Los Angeles.

WORK EXPERIENCE

Ms. Kawakami's diverse professional background includes service in academic, medical, and public libraries. Her prior positions include Interim Head, College Library (UCLA); Assistant Head for Services and Programs, College Library (UCLA); Program Director for Digital Reference (UCLA), User Education Coordinator, Norris Medical Library, University of Southern California; Consumer Health Information Program and Services Librarian (County of Los Angeles Public Library).

HONORS & AWARDS

Distinguished Women Award.  California State University, Los Angeles, 2008.

Emerald Literati Award: Reference Services Review Outstanding Research Paper 2003.

Distinguished Librarian Award. Librarians Association of the University of California, Los Angeles, 2002

SELECTED PUBLICATIONS

"Digital reference: training and assessment for service improvement".  Co-author.  Reference Services Review, 31 (3), 2003.

"Real-Time Digital Reference". In Encyclopedia of Library and Information Science. 2nd Edition. Marcel Dekker, New York, 2003.

"Testing the Road to Real-Time Digital Reference: Pilot Projects at the University of California, Los Angeles". In Implementing Digital Reference Services: Setting Standards and Making It Real. Lankes, David R., McClure, Charles R., Gross, Melissa, and Pomerantz, Jeffrey, Eds. Neal-Schuman Publishers, Inc., New York, 2003.

"Patents and Patent Searching". Issues in Science & Technology Librarianship. No. 19, Summer 1998. [Online].

SELECTED PRESENTATIONS

"Joining Voices, Sharing Visions: Diversity in Academic Libraries."  Invited speaker, panelist.  CARL-DIAL South Spring program.  Los Angeles, CA, May 18, 2007.

"Management Tools and Issues in Digital Reference". Invited speaker, panelist. RUSA-MARS (Reference and User Services/Machine-Assisted Reference Section), American Library Association Annual Conference. Orlando, FL, June 27, 2004.

"Forget the Software, How Do You Manage It? Integrating Digital Reference into Public Services". Invited speaker. College and University Business Librarians Roundtable, Special Libraries Association Annual Conference, Los Angeles, CA, June 11, 2002.

"Implementing Real-Time Reference: The UCLA Project". Contributed paper. 3rd Annual Virtual Reference Desk Conference. Orlando, FL, November 12, 2001.

"Assessing the Effectiveness of MEDLINE Instruction: Objective Feedback". Contributed paper. Medical Library Association. Philadelphia, PA. May 26, 1998.

"Building the Library's Future: Focus Group Interviews as a Means of Defining the Library's Role". Contributed paper. Medical Library Association. Philadelphia, PA. May 24, 1998.