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Quarantine Manager Training

Quarantine Manager Training

Deleted Messages

The Deleted Messages page displays e-mail messages deleted by the user from the Blocked Messages page. You can use the Deleted Messages page to view and undelete messages. Undeleted messages are sent back to the Blocked Messages page.

Note: Messages listed on the Deleted Messages page will be deleted 14 days after their delivery date.

To undelete a message:

  1. Click Deleted Messages from the Quarantine Manager navigation menu. The Deleted Messages page will display (see Figure 1).

    Deleted Messages Page
    Figure 1 - Deleted Messages Page

  2. Under the Score column, select the check box beside the message you want to undelete. You may select multiple messages from the list.

  3. From the header row, click on the Undelete Message Button button. The selected message will be removed from the Deleted Messages page and will be sent to the Blocked Messages page.

    Note:  You can sort deleted messages based on spam Score, the email address listed in the From header, the message's Subject, or the Date the message was delivered. To sort messages by any of these headings, click on the heading name.

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