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Quarantine Manager Training

Deleted Messages

The Deleted Messages page displays e-mail messages deleted by the user from the Blocked Messages page. The Deleted Messages page allows users to view and undelete messages. Undeleted messages are sent back to the Blocked Messages page.

Note Messages listed on the Deleted Messages page are deleted 14 days after their delivery date.

To undelete a message:

  1. Click Deleted Messages on the left navigation menu. The Deleted Messages page displays.

    Deleted Messages Page

  2. Select the check box next to the message you want to undelete. You may select multiple messages from the list.
  3. Click the Undelete Message button. The selected message is removed from the Deleted Messages page and sent to the Blocked Messages page.

    Note You can sort deleted messages based on spam score, the e-mail address the message came from, the message's subject, or the date the message was delivered. To sort messages by any of these headings, click the heading name.

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Last Update: 06/6/2011
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