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Quarantine Manager Training

Quarantine Manager Training

Approved Senders

The Approved Senders page allows users to add or delete senders from the Approved Senders list. E-mail messages from approved senders are delivered to your inbox without being scanned for spam. You may add up to 100 senders to your Approved Senders list.

Note:  When you add or delete senders from your Approved Senders list, it will take 15 minutes for the changes to take effect.

To add a sender to the Approved Senders list:

  1. Click Approved Senders from the Quarantine Manager navigation menu. The Approved Senders page will display with the Add Sender form (see Figure 1).
     
  2. In the Add address: text box, enter the valid e-mail address of the sender you wish to approve.

    Approved Senders Page with Add Sender Form

    Figure 1 - Approved Senders Page with Add Sender Form

  3. Click the Add Sender Button button.

    The Approved Senders List page will display with the e-mail address added to the list (see Figure 2).

    Approved Senders List Page

    Figure 2 - Approved Senders List Page

    Note: To add additional senders to the Approved Senders List, click the Add Sender Button button and repeat steps 2 and 3.

To delete a sender from the Approved Senders list:

  1. Click Approved Senders from the Quarantine Manager navigation menu. The Approved Senders List page will display with the list of approved senders (see Figure 3).
     
  2. Under the Sender column, select the check box beside the sender you want to remove from the list. You may select multiple senders from the list.

    Note: To select all senders, select the check box beside the Sender Column Heading column heading.

    Approved Senders List Page

    Figure 3 - Approved Senders List Page

  3. Click the Delete Sender Button button.
     
    The Approved Senders List page will display with the e-mail address removed from the list (see Figure 4).

    Approved Senders List Page

    Figure 4 - Approved Senders List Page

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