Student Jobs

There are several student jobs available at the ITS Training Program. To apply for an open position, fill out the Student Employment Application and submit it to the Career Development Center. If you have any questions regarding the application, please contact the Career Development Center. It is highly recommended that a resume be attached to the completed application.

Click the job titles listed below to learn more about each job.

IT Trainer Assistant (Open)

Job ID: 7549
Position Type: Student Assistant
Pay Range: $9.50-$12.75/Hour
Job Status: Open

Job Description

An IT Trainer Assistant is responsible for assisting IT Trainers and Senior IT Trainers with developing training materials and conducting in-person computer workshops that the ITS Training Program provides for the Cal State L.A. community.

Qualifications

An IT Trainer Assistant must be a team player with above average computer skills, good communication skills, and the ability to effectively work with a multicultural campus population. An IT Trainer Assistant must be prompt, responsible, reliable, detail-oriented, highly organized, and willing to learn new skills and concepts. A GPA of 2.75 and above is preferred. Due to the extensive training required for this position, candidates must have at least 18 months before graduation at the time of applying.

Duties

  • Prepare training labs prior to and after workshop sessions.
  • Assist workshop participants to stay on task with the workshop instruction.
  • Assist with developing and modifying training materials such as step-by-step handouts, slide shows, and video tutorials.
  • Attend cross-training sessions on assigned topics in preparation for advancement to an IT Trainer.
  • Be willing to learn new technical concepts.
  • Maintain a neat and orderly training lab and work environment.
  • Maintain professionalism and courtesy at all times while working.
  • Display and exhibit proper code of conduct.
  • Report equipment malfunctions as directed by current procedure.
  • Attend quarterly meetings with supervisors and other colleagues.
  • Distribute advertising flyers to faculty members and academic departments.
  • Participate in relevant University events to promote the services offered by the ITS Training Program and Information Technology Services (ITS).
  • Perform other duties as assigned.

IT Trainer (Closed)

Job ID: 6471
Position Type: Student Assistant
Pay Range: $11.40-$13.90/Hour
Job Status: Closed

Job Description

An IT Trainer is responsible for conducting various workshops that the ITS Training Program provides for the Cal State L.A. community. Responsibilities include researching, developing and modifying workshop materials assigned by the Lead Supervisor for Training and Digital Documentation.

Qualifications

An IT Trainer must be a team player with above average computer skills, good communication and leadership skills, and the ability to effectively work with a multicultural campus population. An IT Trainer must be prompt, reliable, cooperative, able to take initiative, and willing to learn new skills and concepts. An IT Trainer must possess an overall understanding of the goals and services offered by the ITS Training Program and Information Technology Services (ITS).

Duties

  • Prepare training labs prior to and after workshop sessions.
  • Assist workshop participants to stay on task with the workshop instruction.
  • Participate in developing and modifying various training materials such as step-by-step handouts, practice data files, slide shows, screen captures, video tutorials, interactive training materials, quizzes, and learning management system customization.
  • Be willing to learn new concepts and technical skills.
  • Maintain a neat and orderly training lab and work environment.
  • Maintain professionalism and courtesy at all times while working.
  • Display and exhibit proper code of conduct.
  • Report equipment malfunctions and issues with software or hardware according to current protocol.
  • Be able to lecture from prepared text and slide shows for the entire duration of workshops.
  • Clearly present step-by-step instructions to a group of participants.
  • Possess good presentation skills.
  • Be able to take initiative.
  • Possess strong knowledge of Microsoft Office applications and other applications that the ITS Training Program offers.
  • Cross-train other IT Trainers and IT Trainer Assistants in workshop presentation and program administrative functions.
  • Be responsible and knowledgeable in ongoing projects and updated instructional materials.
  • Participate in evaluating IT Trainer Assistant applicants' demonstrations.
  • Assist in the diagnostic of desktop software programs.
  • Attend quarterly meetings with supervisors and other colleagues.
  • Distribute advertising materials to faculty members, academic departments, and administrative offices.
  • Participate in relevant University events to promote the services offered by the ITS Training Program and Information Technology Services (ITS).
  • Perform other duties as assigned.

Social Media and Campus Outreach Assistant (Open)

Job ID: 29539
Position Type: Student Assistant
Pay Range: $9.00-$12.75/Hour
Job Status: Open

Job Description

A Social Media and Campus Outreach Assistant is responsible for monitoring multiple social media platforms and participating in campus outreach activities as a representative of the Information Technology Services (ITS) Division. Responsibilities include managing user interaction and creating content for social media sites, assisting with campus outreach, and researching new opportunities to promote the services offered by ITS to Cal State L.A. campus users.

Qualifications

A Social Media and Campus Outreach Assistant must be a team player with above average computer skills, good communication and leadership skills, strong writing ability, and demonstrate the willingness to effectively work with a multicultural campus population. Applicants for the position must be creative, enthusiastic, outgoing, reliable, cooperative, able to take initiative, willing to learn new skills and concepts. Candidates must be up-to-date with social media platforms and marketing trends, and be actively involved in campus activities. Candidates must possess an overall understanding of the mission and goals of both Cal State L.A. and the ITS Division. Familiarity and extensive experience with Facebook, Twitter, Google+, YouTube, Pinterest, and Instagram is mandatory.

Duties

  • Manage social media interactions across multiple social media platforms including, but not limited to, Facebook, Twitter, Google+, YouTube, Pinterest, and Instagram.
  • Maintain a professional and courteous online presence when interacting with users on social media sites.
  • Help identify new opportunities to promote growth on social media sites.
  • Participate in developing and modifying content which can include creating regular online posts, blogging, short videos, and graphics to promote the services of the ITS Department.
  • Update and track social media promotion efforts through various analytics tools and create regular reports.
  • Be willing to learn new concepts and technical skills.
  • Maintain a neat and orderly working environment.
  • Maintain professionalism and courtesy at all times when working.
  • Display and exhibit proper code of conduct to students and co-workers.
  • Report equipment malfunctions and issues with software and hardware according to current protocol.
  • Possess good presentation skills.
  • Be responsible and knowledgeable about on-going ITS projects and resources.
  • Attend meetings with supervisors and other colleagues.
  • Collaborate with other university departments to keep up-to-date on other social media and promotional efforts.
  • Distribute advertising materials to faculty members, academic departments, and administrative offices.
  • Actively research and participate in campus outreach activities (e.g., quarterly welcome booth, university orientation, campus events) as a representative of ITS.
  • Maintain a calendar of social media and campus outreach activities and upcoming plans.
  • Knowledge of FERPA and university policies regarding publications.
  • Perform other duties as assigned.

Digital Documentation Assistant (Closed)

Job ID: 4234
Position Type: Student Assistant
Pay Range: $9.50-$12.75/Hour
Job Status: Closed

Job Description

A Digital Documentation Assistant is responsible for assisting with the development and maintenance of various websites, multimedia content, instructional handouts, and other training and support documentation.

Qualifications

A Digital Documentation Assistant must have above average computer skills and the ability to type 35 wpm; must be proficient in Microsoft Office Suite and Adobe Creative Suite applications; must have experience with HTML and CSS; experience with ASP, PHP and JavaScript is a plus; familiarity with web accessibility standards is a plus; must have knowledge of English sentence structure and syntax; must have excellent writing, editing and proofreading skills; must have the ability to produce clear and concise technical documentation; must be willing to learn new skills and concepts; must have strong communication skills and the ability to work collaboratively in a team environment; must be very detail-oriented, organized, punctual and reliable; must be able to multitask, report on the status of projects, provide time estimates, and meet deadlines; a minimum GPA of 2.75 and at least 18 months before graduation date is preferred.

Duties

  • Develop and maintain various websites that comply with departmental and University guidelines.
  • Develop and update a wide variety of training and support documentation such as handouts and slide shows for publishing online and in hard copy.
  • Proofread documents and format them according to departmental and University style guides.
  • Check the clarity and accuracy of procedures in instructional materials.
  • Convert various types of documents such as handouts and flyers to PDF and make them accessible before publishing online.
  • Design and develop graphics and multimedia content.
  • Assist with a variety of creative projects.
  • Perform other duties as assigned.

Lead Digital Documentation Assistant (Closed)

Job ID: 15899
Position Type: Student Assistant
Pay Range: $11.40-$13.90/Hour
Job Status: Closed

Job Description

A Lead Digital Documentation Assistant is responsible for assisting with the development and maintenance of various websites, multimedia content, instructional handouts, and other training and support documentation, as well as cross-training other Digital Documentation Assistants.

Qualifications

A Lead Digital Documentation Assistant must have excellent computer skills and the ability to type 35 wpm; must be proficient in all Microsoft Office Suite and Adobe Creative Suite applications; must be proficient with HTML, CSS, ASP, PHP and JavaScript; must be familiar with web accessibility standards; must have knowledge of English sentence structure and syntax; must have excellent writing, editing and proofreading skills; must have the ability to produce clear and concise technical documentation; must be willing to learn new skills and concepts; must have strong communication skills and the ability to work collaboratively in a team environment; must be able to cross-train other Digital Documentation Assistants; must be very detail-oriented, organized, punctual and reliable; must be able to multitask, report on the status of projects, provide time estimates, and meet deadlines; must have at least one to two years of experience as a Digital Documentation Assistant.

Duties

  • Develop and maintain various websites that comply with departmental and University guidelines.
  • Develop and update a wide variety of training and support documentation such as handouts and slide shows for publishing online and in hard copy.
  • Proofread documents and format them according to departmental and University style guides.
  • Check the clarity and accuracy of procedures in instructional materials.
  • Convert various types of documents such as handouts and flyers to PDF and make them accessible before publishing online.
  • Design and develop graphics and multimedia content.
  • Assist with a variety of creative projects.
  • Cross-train other Digital Documentation Assistants.
  • Perform other duties as assigned.