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Internet Technology

Frequently Asked Web Questions


Who can get a web page on the university web servers?

Any faculty member can have a web page on the university's main web server for posting information about their academic and professional activities via a biography, curriculum vitae or resume. The faculty advisor, president, or vice president of a student organization can request a web page for a recognized student organization. Any school, department, center, bureau, or institute on campus can also request a web site. Please see the full procedure on requesting a web site for detailed instructions.

Any faculty or staff member who teaches can request an instructional website or WebCT course by contacting Flavio Argueta at eLPS (Fine Arts Building FA-138; 3-5607).

How can I learn how to create a web page?

Information Technology Services (ITS) offers free computer workshops for students through their Student Scholars Training Program. Faculty members may attend HTML workshops at FITSC or schedule an appointment to work one-on-one with one of their trainers (3-5607). Staff members may participate in workshops provided by ITS User Services.

One of the best resources for learning about the web and web technologies is the web itself. Please check out some of the web resources listed in the Web Tech Support page.

How do I place my web pages on the university web servers?

The two main ways by which to transfer files to the web server are described in detail in the document Transferring Files to the Web Server.

Why are my new web changes not reflected on the web site?

This is a common problem amongst users and the solution is usually quite simple. Emptying the disk and memory cache on your local computer and then reloading the web page will almost always take care of the problem (consult your browser's online help for the specific details on how to empty the cache).

Web browsers are normally set to cache web pages so that a temporary copy of each web page is retained on the computer. This saves on download time since it means that the computer can simply look for the copy of the page that is already on your computer rather than download the page every time it is called.

Normally, when a page contains static information, this works wonderfully. However, while you are developing a page, the changes may not appear when you try to view it in the browser. For a more long-term solution, you may want to set the preferences on your web browser so that it compares the cached file to the live file on the web every time a page is called.

When I tried to upload my web page, I get a "permission denied" error message.

Whenever this message appears, it means that you are trying to upload a web page to an area on the web site to which you do not have access. You should check to make sure that you are uploading to the correct remote directory. If the problem persists and you are sure that you are trying to access the right directory, contact the CSULA Web Administrator and explain your problem.

Am I allowed to use any of the University's graphics on my web site?

All university graphics are copyrighted exclusively to the university and cannot be used without expressed permission from the university's Office of Public Affairs. Please direct all questions about university copyright issues to the Office of Public Affairs.


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© 2008 Trustees of the California State University
Last Update: 08/26/2008
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