Frequently Asked Questions
Here you can find links to frequently asked questions about computing resources.
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Communication Services FAQs - General questions and answers on telecommunication problems on campus. Find answers on questions about security codes, mailbox access, how to save messages, and general troubleshooting.
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Desktop Maintenance Tips - Find tips on the routine maintenance of computers including how to keep the hard drive running at peak performance, what to do when the hard drive fails, updating anti-virus software, and more.
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Faculty/Staff FAQ - Find answers to common questions asked by faculty and staff about computing services on campus. Topics include network accounts, E-mail, online handouts, library resources, Open Access Labs, electronic classrooms, student administration, and more.
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Library Login FAQs - Find answers to questions about logging into computers in the University Library.
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Media/Computer Shared Classroom FAQs - Find answers to questions about electronic classrooms, lecture halls, media enhanced classrooms, and technologically enhanced classrooms.
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AD Account FAQs - Get answers to common questions such as what is an AD account, how to register for an account, how to change the password, what to do if the password is lost, and more.
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Student FAQs - Student questions about computing resources at CSULA such as AD account, EagleLink II CD, library database, WebMail, and Open Access Labs.
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Training FAQs - Frequently asked questions about the ITS Training program at CSULA. Find answers on where to look for help on workshop related problems, how to locate a program, how to attend workshops, and more.
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Web Services FAQs - FAQs about ITS Web Services such as who is eligible for a web page, how to create a webpage and upload it to the university server, and other troubleshooting problems.