Announcements
Network Account Enhancements
ITS is changing how it handles network and e-mail accounts by eliminating request forms and visits to the ITS Help Desk to pick up or reset passwords. In addition, two new online services, myCSULA Identity and myCSULA Portal, will provide more online self-services, reduced systems sign-on and easier access to information. Please read the memo to learn more about these enhancements. We believe these represent a significant improvement over many current services and will prepare the campus for future self-service offerings.
Discounted Computers for CSULA
Cal State L.A. has teamed up to with its computer vendors (HP, Dell, Apple, and Lenovo) to offer discounts for the university and personal purchases. Contact a vendor representative for current offers.
Computer Training
The ITS Training Program provides students with quality training in the latest software available on campus. Workshops include multipart series for all programs in the Microsoft Office suite (Word, PowerPoint, Excel, Access, and Publisher), Outlook Web Access student email, Adobe Photoshop, Macromedia Flash and Dreamweaver, HTML, statistical analysis using SPSS, advanced capabilities using Excel and Word, how to make effective group presentations, and several more. Workshop participants receive detailed handouts and practice actual examples at individual computer workstations. For the current schedule of workshops, visit http://www.calstatela.edu/training.
Gmail, Hotmail & Yahoo Users
Now you can have your campus e-mails delivered to your Gmail, Hotmail or Yahoo e-mail account, so you do not miss important correspondence from your advisors, professors, the Registrar's Office, Financial Aid Office, and others. View the Forwarding CSULA E-mails handout (PDF) for setup instructions. Visit mymail.calstatela.edu to check your campus e-mail.
Virus Protection
Viruses can cause serious damage to your computer if not removed. Protect your computer and download the latest Anti Virus software available. For more details visit: http://www.calstatela.edu/its/antivirus/
First Aid Kit
Many home computers that are connected to the Internet are vulnerable to intrusions that appear in different forms ranging from irritating pop-up windows to viruses capable of destroying data and completely disabling the machine. The First Aid Kit is a group of Websites designed to address these vulnerabilities. The websites include information on anti-virus, anti-spyware, and anti-spam programs as well as the Windows updates, how to clear your browser cache, and turning pop-up blocker services off. Details can be found at http://www.calstatela.edu/its/firstaid/.
Technical Help Desk
Technical and computing help is available to all students, faculty and staff. The ITS Help Desk offers assistance with questions about software, hardware, and the campus network. Take advantage of the service by e-mailing your questions, calling, visiting the website, or stopping by for one-on-one assistance. For support hours, please visit the ITS Help Desk website.
Visit: ITS Help Desk in Library Palmer Wing Lobby
Call: (323) 343-6170
E-mail:
helpdesk@calstatela.edu
Website:
http://www.calstatela.edu/helpdesk
Peer-to-peer File Sharing
Warning Unauthorized peer-to-peer file sharing of copyrighted works, including music, pictures, movies, and other published materials, is a violation of campus computer-use policy. It is also illegal and may carry significant monetary and/or criminal sanctions. It is the responsibility of the student, staff or faculty member downloading or uploading files to ensure that these are not copyrighted works, or that he or she has the permission of the copyright holder.
Dialing Connection for Windows XP
Faculty, staff, and students can access e-mail and the Internet from their home computer using Windows XP to establish a dial-up connection utilizing their local telephone line. The connection can be established as long as the individual has a valid AD account, an active modem phone line, and the Internet Explorer web browser installed on the computer. Windows XP provides a built-in capability to establish a dial-up connection using the New Connection Wizard. A handout describing the details and step-by-step instructions to set up the connection is available at http://www.calstatela.edu/its/docs/pdf/dialing.pdf.
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